Reviews
Chad in sales and Greg in the DMV Department were both extremely helpful and professional.
Chad in sales and Greg in the DMV Department were both extremely helpful and professional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Tustin Lexus! If you have any further questions, please don't hesitate to reach out!
Went in for service and had an excellent experience as always. Every single staff member we came in contact with was knowledgeable, helpful and pleasant.
Went in for service and had an excellent experience as always. Every single staff member we came in contact with was knowledgeable, helpful and pleasant.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
It was a great experience dealing with Mike Bergman, he was very helpful and the sale was completely no pressure. I would recommend anyone looking for a car to go see him about a new one.
It was a great experience dealing with Mike Bergman, he was very helpful and the sale was completely no pressure. I would recommend anyone looking for a car to go see him about a new one.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy you found our staff to be so supportive during your experience here at Tustin Lexus. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Thank you Jonathan Yiao Great experience from start to finish. Friendly, helpful, and professional team. Thank you for helping me get my new Lexus!
Thank you Jonathan Yiao Great experience from start to finish. Friendly, helpful, and professional team. Thank you for helping me get my new Lexus!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Tony was great handling the service of my car. He was professional, timely and polite throughout my visit which was not the case several years ago. I know for sure that service improved drastically over the last several years and Tony was no exception. I now recommend the dealership to friends and family.
Tony was great handling the service of my car. He was professional, timely and polite throughout my visit which was not the case several years ago. I know for sure that service improved drastically over the last several years and Tony was no exception. I now recommend the dealership to friends and family.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your kind review; we are happy to pass your comments to Tony here at Tustin Lexus! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great, on time service. Antonio (Tony) was very attentive and explained about the service Very well.
Great, on time service. Antonio (Tony) was very attentive and explained about the service Very well.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!
Excelente servicio y los trabajadores muy amables explican bien todo lo que necesitan nuestros carros 100% recomendable
Excelente servicio y los trabajadores muy amables explican bien todo lo que necesitan nuestros carros 100% recomendable
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hola, ¡agradecemos mucho tu reseña positiva! Gracias de nuevo por la recomendación, ¡y que tengas un día estupendo!
I came into the dealer interested in a specific vehicle and made an appointment with Savannah ahead of time. There ended up being a mistake and after test driving the vehicle, we realized it had sold. Although I was frustrated, the dealer made up for their mistake by helping me find another vehicle that fit my specifications. Savannah was patient and helpful throughout the process.
I came into the dealer interested in a specific vehicle and made an appointment with Savannah ahead of time. There ended up being a mistake and after test driving the vehicle, we realized it had sold. Although I was frustrated, the dealer made up for their mistake by helping me find another vehicle that fit my specifications. Savannah was patient and helpful throughout the process.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
The staff are friendly and professional. The price is reasonable because I used a coupon.
The staff are friendly and professional. The price is reasonable because I used a coupon.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Park, thank you; we appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
When I arrived I was greeted by a very professional young man. The service consultant I have had was not there today. I had another consultant, Steve Rivera who came right out and helped me. He was very nice and professional . I got the service I needed and I am very pleased.
When I arrived I was greeted by a very professional young man. The service consultant I have had was not there today. I had another consultant, Steve Rivera who came right out and helped me. He was very nice and professional . I got the service I needed and I am very pleased.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!