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Toyota of Kenner

(3,398 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 8 awards
2024 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award
2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award
New (877) 821-9498 (877) 821-9498
Used (855) 368-5585 (855) 368-5585
Service (855) 599-0919 (855) 599-0919

Reviews

(3,398 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Kenner from DealerRater.

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Thry held my new car for me, and they stayed extra late

Thry held my new car for me, and they stayed extra late to close the deal. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Absolute BEST CAR BUYING EXPERIENCE EVER!

Absolute BEST CAR BUYING EXPERIENCE EVER!!!! From Giancarlos who provided excellent customer service, including a 20 minute tutelage going over the technology and features of our vehicle. Nick, the manager who went out of his way to come and introduce himself and thank us for our business. Jeff in finance who made everything super easy and quick. Mr. Mariano, who started the whole process when I called in for service for my vehicle. Doug in service and all the shop folks who always gives top notch. Great group of people. I highly recommend buying from Kenner Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have generally had great experiences with service at

I have generally had great experiences with service at this Toyota. This one was the not one of those. I had reserved service at 7:45 AM for regular maintenance. An hour in, the service advisor recommended replacing the tires, balance/alignment and changing of air and AC filters. I agreed. I finally got the car back at 3:30 PM. I received no explanation of why it took so long. I did not receive the usual checklist report with my bill. When I got into my car, it still had the plastic car cover on the driver seat. Additionally, I noted that the passenger seat was in full recline. It seemed to me that their had been some sort of issue with technician performing my service. Now I'm concerned if the job was completed correctly. I will still use this Toyota for service but I will be less trusting of what is done.

Rating breakdown (out of 5):
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I highly recommend Giancarlos Ch.

I highly recommend Giancarlos Ch. and Rene R. They’re knowledgeable, friendly and incredibly helpful throughout the process. They helped me find the perfect car. This transaction was transparent, and stress free. Thank you for making my car buying experience so enjoyable! You are so amazing !!!! Att. Susan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Car buying can be stressful but the team at Toyota of

Car buying can be stressful but the team at Toyota of Kenner eased the pain. Joe, Fred, Mr. Lenny and Bang made the experience worth while. I would recommend this location to everyone. The dynamics of the team work is something to aspire to. Joe for salesman of the month!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great customer service and professional.

Great customer service and professional. Made sure I was satisfied with my purchase. Wonderful salesman

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I’m very grateful to Rene for being so patient and cool.

I’m very grateful to Rene for being so patient and cool. He is very knowledgeable. he treated me with respect and courtesy very professional I recommend him 100%

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Joe was awesome he took his time with explaining

Joe was awesome he took his time with explaining information that I asked we looked at several cars and I made the decision to purchase a 2024 Toyota Rava 4 . I will recommend Joe to my friends and family that need to get themselves a car. Country

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very professional,good atmosphere, managers and staff

Very professional,good atmosphere, managers and staff very friendly and patient. It was a great experience. I thank my salesman Joseph Evans who did an outstanding job. Thanks

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Words cannot describe how grateful we are toward Joe and

Words cannot describe how grateful we are toward Joe and Bang at Toyota of Kenner! They were so confident, knowledgeable, brutally honest, and accommodating! They worked with us so much and genuinely wanted us to have a great deal. My whole family only used this location and we will continue to exclusively! We never dreamed we’d be able to go home with a brand new Toyota Corolla! Thank y’all so much for making our first car-buying experience so amazing!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.