Reviews
Bought a new Audi Q5
Had been looking for a new car for about a month. A lot of different experiences during that month. When I got to Audi, I had a great experience. Joel Heiden, my sales associate was very knowledgeable and friendly. There was no hard sell, just an informative and great experience. I will recommend Joel and this dealership to friends.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience
Chris took care of me and answered all of my questions. Very smooth process will buy again with Chris. Love my new used truck. Thanks
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GREAT CAR BUYING EXPERIENCE
I went into the Audi Minneapolis dealership looking for a newer low mileage audi. After test driving one, I informed Joel Heinen of the options that I was looking for in the car along with my color preference. Joel indicated that he thought he had a vehicle I might be interested in. Joel really listened and pulled around the perfect Audi A6 for me. Joel and the Audi dealership made the car buying experience very easy. When I went to pick up my vehicle, the car had been fully detailed and serviced. Joel also took the time to walk me through the all the controls and features. I was impressed with Joel's knowledge on all the different Audi models. I also financed my car through Audi. The paperwork process was a breeze. I would highly recommend Audi Minneapolis and specifically Joel Heinen if you are in the market for an Audi.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Purchased Used 2016 BMW X1
Super easy to do business with. A couple of quick emails and phone calls and the deal was done! Thanks!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Amazing experience with David Falkman
My wife and I has an amazing experience with David. We bought a Q3 for my wife and this was an easy process. No upselling and great service at the delivery of the car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great experience with David Falkman at Audi Minneapolis
I recently had an excellent experience buying an Audi from David Falkman at Audi Minneapolis. David was knowledgeable, fair, patient and very accommodating. I had such a positive experience buying my Audi that I returned a couple months later to buy another one for my wife. I highly recommend David for anyone in the market for a new car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
David Falkman at Audi Minneapolis
I recently had an excellent experience buying an Audi from David Falkman at Audi Minneapolis. David was knowledgeable, fair, patient and very accommodating. I had such a positive experience buying my Audi that I returned a couple months later to buy another one for my wife. I highly recommend David for anyone in the market for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great job by a great sales rep- David Falkman!
I've been leasing audi's from David and Carousel since 2000 and have never had a bad experience. My last transaction was a 2017-TTS, my fourth! The delivery was flawless as usual. David is a pro and I highly recommend him !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Experience
In my opinion, Audi of Minneapolis is a class organization. I would describe my sales person, Mike McCarty , as very professional and at the same time very personable. In addition to his sales and product knowledge, Mike clearly recognizes the vital role of customer service. After the sale, Mike concentrated on increasing my level of customer satisfaction through introductions to key service and support staff and offering to spend additional time with me to set up my vehicle's many specialized features. The time I spent with Andrea in the dealerships Finance Department was equally as enjoyable as she was efficient and gave meticulous attention to details. Everyone that I met at the dealership, displayed a professional, friendly and positive attitude. I would recommend this organization to anyone looking for a new or used car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Very professional, knowledge, and no pressure
I worked with Richard Busker at Minneapolis Audi, and he was a great salesperson. He knew the answer to every question I asked, he took the time to look through the various cars in inventory to see what had the combination of features and colors that I wanted, and he was ready to make a deal without being pushy about it. All in all, an easy car buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase