Reviews
Jacob and the whole team at city limits Nissan were
Jacob and the whole team at city limits Nissan were amazing, helpful and very patient. I would highly recommend them and definitely use them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your kind review, we appreciate you and we're so excited to welcome you to the City Limits Nissan family! Please don't hesitate to reach out if you need anything, we're more than happy to help. Thanks again and have a great weekend! Thank you, Jason Laguna General Manager
Thank you for taking the time to let us know how we did. We hope you have a great day!
Kendra was very attentive and polite and took care of my
Kendra was very attentive and polite and took care of my issues. It was a quick and smooth experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are happy to hear you were well taken care of during your recent service visit and we hope to provide you with many more happy miles! Let us know if there's anything else we can do for you, and have a great weekend! Thank you, Jason Laguna General Manager
Hello, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
Kendra was excellent getting us in for an oil change.
Kendra was excellent getting us in for an oil change. She's friendly and knowledgeable. We had to wait longer than expected to check out because of how many other people were checking in. This doesn't seem to be within Kendra's control though, so it didn't reflect on her.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to leave us your review, we will use this feedback to refine our efforts going forward. If you need anything at all, please don't hesitate to reach out and we'd be happy to help! Thank you, Jason Laguna General Manager
Outstanding dealership of Nissan, great customer service,
Outstanding dealership of Nissan, great customer service, excellent team, I would recommend everyone to go shop for your next vehicle there at your dealership, thank you
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
I engaged with this dealership regarding a newly listed
I engaged with this dealership regarding a newly listed used vehicle. Despite consistent communication over five days, they delayed the inspection and, upon realizing their underpricing, added optional items to my deal—such as a $1,875 extended warranty—that are typically at the buyer's discretion. They also falsely claimed my out-of-state financing was unacceptable, which was not the case with reputable dealers like Sewell. The following day I was informed the price had increased by $3,000, contradicting our prior discussions. The sales manager's dismissive attitude and lack of follow-through were unprofessional. This dealership's unethical practices and lack of transparency are concerning. I strongly advise potential buyers to exercise caution.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Marcus Braud, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (512) 444-1400 when you have a chance. Thank you, and we look forward to hearing from you.
I always get excellent service here.
I always get excellent service here. Thanks for everything you do. See you next time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We are so happy to hear you had a great service visit, thank you for providing us with a review and for the opportunity to earn your business! If you need anything at all please don't hesitate to contact us! Thank you, Jason Laguna General Manager
This was the best car buying experience I have ever had!
This was the best car buying experience I have ever had! Throughout the entire process, with Jesus Aguilar (Sales), Oswoldo Ramirez (Finance), and in getting the opportunity to talk to Jason Laguna (GM), they made the process seamless and a pleasure to purchase a vehicle. More importantly, I trust their entire team! They were great to work with and answered all of my questions. They have other dealerships as well: Toyota & Subaru. I just sent one of my friends to their Toyota store, as I know he will have the same experience. If you are looking for a Nissan, don't consider any other dealerships - just go to City Limits Nissan!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to leave us a review regarding your sales experience, we're happy to have the opportunity to earn your business and excited to welcome you to the City Limits Nissan family! Here's to many more happy miles! Thank you, Jason Laguna General Manager
Prices were good enough to make a road trip to Austin.
Prices were good enough to make a road trip to Austin. Madison was easy to work with !!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We are so happy to hear you had a great visit with the team, and appreciate you taking the time out of your day to tell us about it! Congratulations on your new car, welcome to the City Limits Nissan family, and have a great week! Thank you, Jason Laguna General Manager
Gave daughter a timeline to complete headlight repair.
Gave daughter a timeline to complete headlight repair. At the end of that timeline is when she was notified that the parts were not onsite and had to be ordered. She had paid before being notified the service couldn’t be completed for a few days.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry to hear that we were unable to complete your repair at the time of your appointment. If you are willing to provide us with additional information, we would like the opportunity to turn your experience around! Please reach out at 512-444-1400 at your convenience so that we might work towards a resolution with you. Thanks again for your feedback, and we hope to hear from you soon! Thank you, Jason Laguna General Manager
Service was awful, the service manager was non-responsive
Service was awful, the service manager was non-responsive (until they finally switched service managers), everything took far longer than anticipated, and not only was the car FILTHY when we picked it up, the license plate was bent - as if they hit something, and there were black greasy fingerprints on our seats. I will never take my car back there again.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry to hear your experience with us was not up to the standards we set for ourselves and would like more information about your visit if you are willing. I am unable to locate a profile for you but we can be reached at 512-444-1400 at your convenience. Thank you and have a great week. Jason Laguna General Manager