Reviews
We have purchased quite a few vehicles over the years,...
We have purchased quite a few vehicles over the years, often test driving multiple brands to select the best car for our needs. Power Mazda does not have a fancy showroom, but they have good people that know their product and work with you in a low pressure style. In particular, Steve DeDominick, is one of the top salesmen that I have encountered over the years. We test drove a number of vehicles this year looking for a small SUV with good handling characteristics and reasonable road noise. My research showed me that the Mazda CX-5 met all of my requirements, but could be weak in the road noise area. Steve was the only salesman that listened to my request for a road test over rough surface roads that actually took me on a representative route. Other salesmen from two other Mazda dealerships, plus other brands, some much more expensive, were not as receptive. Steve is very knowledgeable in the vehicle's strengths and weakness and was willing to openly discuss issues with me when he realized that I was a car enthusiast. Our whole buying experience at Power Mazda was way above average. The best news is that the Mazda CX-5 has exceeded many of our expectations after a few hundred of miles of ownership. It doesn't handle like some of the sports cars that we have owned, but it is close in many areas and quite a bit better than some of its direct competitors. The ride and road noise is very good over rough roads, considering the auto's price point and good handling.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Steve, Bruce, and Power Mazda have gone above and beyond....
Steve, Bruce, and Power Mazda have gone above and beyond. Thank you. Thanks again to Steve for being a genuine human being. We really appreciated it. Things we are happy about: - The way you treated us, the entire time. - Talking with us as real people, not as customers. - Being willing to take care of my concerns. - Being available by phone, email, and in person whenever you were asked to be available. - Your willingness to be up front and honest about everything. - The experience in general: VERY VERY POSITIVE! You're great. Keep being great.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Roy was great. He chauffered me around to different...
Roy was great. He chauffered me around to different dealerships until i found a truck i liked. I felt comfortable taking my time and never felt pressured to make a decision. Roy also listened to my requests and didnt waste my time showing me vehicles that were out of my price range or didnt fit my requirements. Together we found the perfect truck. I didnt have much time before i had to go to work and both he and the rest of the team worked quickly to detail the truck and finish my paperwork. I was able to drive it home that day. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I first received a flyer in the mail from Henry. Since I...
I first received a flyer in the mail from Henry. Since I had actually been thinking about a new car, I decided what the heck, so I called and made an appointment with Henry. We discussed the particular car(s) that I would be interested in and which ones I didn't care for. It just so happened over the weekend a Mazda 3 came back to the dealership and was just waiting for ME!! I got to the dealership and Henry and I sat and talked about the Mazda 3 and mulled around a few other car(s). I do have to say Henry did a lot of work to get me the best deal he could get for me. By the time it was all said and done, Henry had a fantastic APR for me as well as terms. Henry was diligent, professional and treated me like he truely cared about helping me. It was about getting me a car that suited my needs and wants. This is truely the BEST experience I have had at a dealership since 1999 when I bought my very first new car. Henry proved to me today that 1 person can care about what the buyer wants and needs with out a bad experience. ( I say this because of a horrible experience I had in 2005). As well as treating a person with respect!!!! Thank you Henry!! I appreciate Henry and his hard work to have the financing come together to suit me!!! I want to thank you Henry Legras for your time and your effort for me today, and I left a very HAPPY person today. I also want to thank you Power Mazda for having Henry on your team and providing me with such EXCELLENT customer service and the compassion he had for me as a buyer and a person. This is a trait that shines through!! I also want to add, that I WILL tell people about my buying experience and how I was treated like I mattered!!! This is very high on my list and it is a determining factor on me returning to the dealership. I can honestly say I will be a return buyer!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We went into Power after two weeks of the tedious task of...
We went into Power after two weeks of the tedious task of car shopping, without high hopes or enthusiasm. First, my boyfriend and I were greeted outside by Jeff who quickly asked us exactly what we were looking for. He brought us inside to fill out some paperwork then introduced us to Roy! This is where the fun began. Roy was fun and friendly. Very relate-able to a young couple like ourselves. He took us around and showed us exactly what we wanted to see and helped us enjoy the process. He was very knowledgeable of things and helped us come to a deal. He even stayed a bit past closing to make sure we were absolutely satisfied with our experience. We had a great time. The buying process was quick and (mostly) painless. We now have a beautiful (almost brand new) Corolla and couldn't be happier! Thank you Roy and Power! We will most likely be back for the next car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My husband and I went to Power Mazda hoping to drive out...
My husband and I went to Power Mazda hoping to drive out in a new car. But we had little money down and are trade in was not the best, least to say our credit wasn’t the very best either. We were referred to Henry by one of the sales associates. Henry was very nice, understanding, straight to the point and non-judgmental. He was able to help us find a perfect car that met our qualifications and are budget. For that I’ll be forever grateful because it was not easy, but he went far and beyond to get us in that vehicle. I will defiantly be telling my friends and family about Power Mazda! THANK YOU!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Amazing professional service, choose Roy for a great...
Amazing professional service, choose Roy for a great shopping experience! 5/5 stars! Recommended! I would definitely recommend this dealership to a friend or family member in need of a good vehicle at a great price with friendly service and employees that have your best interest in mind!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Roy was extremely helpful in making it possible for me to...
Roy was extremely helpful in making it possible for me to get the car I wanted in the price range I wanted as well as the customer service expected and more. I haven't had a car dealer go so above and beyond for my business before. I was leary about going to POWER at first because of past experience but this last time definitely changed my view. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My experience with Power Mazda was beyond great. I have...
My experience with Power Mazda was beyond great. I have never purchased a vehicle for a car lot so I really did not know what to expect, But Roy was wonderful. He made car shopping very easy for me. I would be more then happy to recommend him for others to buy a car. Thank you!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
My wife and I went and purchased a new car this last...
My wife and I went and purchased a new car this last Friday night. Jeff's shift ended at 5pm but was willing to stay late (and ended up staying till 8:45pm) to make sure we were taken care of - taking us on test drives and showing us the different cars. He was honest with the price from the get-go, treated us with respect, and not once did he push a car on us. Jeff ended up detailing the car himself as the detailing person had already gone home. He did a great job, and we would recommend him to anyone looking to buy a Mazda. Thanks Jeff!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car