Reviews
Write a reviewThis dealership is exactly what you want when buying a...
This dealership is exactly what you want when buying a vehicle - no pressure, great price, no pressure, excellent customer service! ...Did I mention no pressure? We went in late in the afternoon a couple days ago just to look around, and surprised ourselves by finding exactly the right vehicle for us. We even had them run a credit app for us before committing, before we left that day. Will asked us if we wanted him to hold the vehicle - didn't ask for a deposit, he just put a hold sticker on the vehicle for us. Few dealers will do that! The whole experience was wonderful, and we will highly recommend Bradshaw's to everyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Both Mackey and Jack were very professional. Both made...
Both Mackey and Jack were very professional. Both made me feel like I was talking to a friend, not doing a business transaction. They made me feel comfortable and cared about my needs and concerns; not just another sale. I had visited another Jeep dealer and ultimately decided to buy my Jeep from Bradshaw because of the way Jack and Mackey treated me. This is a GREAT dealership with an amazing sales team. I will ALWAYS purchase a Jeep from them :)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
William Cruz was one of the nicest sales representatives...
William Cruz was one of the nicest sales representatives I've ever met he gave me a great deal on a new jeep wrangler rubicon. The transaction was so smooth and effortless I was in the dealership at 10:00 am and picked up my new jeep at 1:00 pm. What a great dealership all the staff seemed very knowledgable and were very friendly. I would recommend them to anyone in the market for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The overall experience was amazing. Never once did I feel...
The overall experience was amazing. Never once did I feel stressed or pressured. It made buying a new car very calm and relaxed. William was very straightforward and clear. He didn't try ad pressure me into anything and put everything on the table. I would recommend this dealership to anyone searching for a new car. They gave me a great deal, but the main reason I bought from them was because I trusted the people I was buying from. I will continue to buy cars from Bradshaw.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
This is a nice, small family owned and operated...
This is a nice, small family owned and operated dealership rooted in the community. Will Cruz was the salesman who found the right wrangler for me. The stock on hand in the lot is well mixed but there really isn't the room for every model configuration. No need! After finding out what I knew I wanted, Will arranged to have the EXACT MATCH shipped promptly to them. No trying to get me to take something different or anything like that. I ordered several dealer installed options which made my wrangler perfect. Jeff checked with me if everything I expected was met before making the preparations. When I came back to pick it up, Jack went over every line item on the purchase order, with the breakdowns to show what I was paying for and how it added up. Every step of the sale, Will again always kept me in the loop with phone call updates and was immediately accessible every time I called him. Every member of their team I encountered is extremely attentive to the customer, communicates exceptionally and always makes sure that no questions or concerns are left unaddressed. Now their location happened to be convenient for me, where I live and work but based on my experience there I recommend going out of your way to seek them out. I'm not saying that there aren't a lot of good people to buy from but I will say that if you are in the market for something they sell then you should consider them because you really couldn't hope to have a better car buying experience than I had here.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I recently started a new job and needed a company car for...
I recently started a new job and needed a company car for extensive road travel. After deciding on the Jeep Grand Cherokee, my first (and only) stop was at Bradshaw Chrysler/Jeep in Oakville. The long and the short of it is Jeff, Jack and Will juggled a complex process that required lots of back and forth between me, them and the people on the corporate end. Still, the Bradshaw guys never stopped being friendly and straightforward, and I was able to pick up the new vehicle a week after I took the test drive. They even made sure I had a full tank of gas, detailed the vehicle, and gave me a free oil change coupon. I would recommend Bradshaw Chrysler/Jeep to anyone in the market for a new car. You can expect courteous, professional treatment from a great team of players!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Why I have given this rating is because I can. They are...
Why I have given this rating is because I can. They are Friendly and helped me in a timely manner with niether hassles Nor headaches.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It has been a pleasure working with Bradshaw Jeep. Very...
It has been a pleasure working with Bradshaw Jeep. Very friendly and accommodating staff. Transaction was seamless. Price point was very good. More than all of the above,I really liked the "small town" dealer experience vs the "mega dealer" calamity. I would not hesitate to do business again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Saw an online listing for a 2007 Jeep Patriot on Tues the...
Saw an online listing for a 2007 Jeep Patriot on Tues the 8th of January , called Bradshaw and spoke with William Cruz .Was going to wait till Sat to road test with my daughter but William described the Jeep to me over the phone and I drove from Newington that evening . The Patriot was just as he described it , clean , well maintained and priced right . I drove it with William and we came to a price , an hour later my daughter drove it home ! Full tank of gas , two keys , plate swap and financed . Jeff Tucker took over and did the paperwork in a short period of time . He explained the details to me and my daughter and didnt push anything on us . Thank You William and Jeff , its nice to know a family buisness still exists and Bradshaw will be recommended by my family ! Happy New Year , you have started ours off with a smile . Craig Giomblanco
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I first found the truck I bought from this dealership...
I first found the truck I bought from this dealership online on Autotrader.com. I then contacted Mackey who does the internet sales and he responded right back very quick. He answered all my questions and had the truck out front and cleaned after a snow storm ready for me to test drive. I then worked with John for the sale and the finance department. Within a couple of hours, I had a nice used truck all clean with a full tank of gas. This was one of the best dealerships I have ever did business with. The guys in the salesroom were all friendly and chatted while I was waiting. They did all the work, including changing my registration from my old car and my insurance. I highly recommend a visit to this dealership to anyone looking for a Jeep or Chrysler or a good used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car