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Napleton Lincoln of Schaumburg

(669 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed
New (877) 807-6695 (877) 807-6695
Used (888) 481-1293 (888) 481-1293
Service (866) 774-1426 (866) 774-1426

Reviews

(669 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Napleton Lincoln of Schaumburg from DealerRater.

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Diana Lawrence couldn’t have been easier to work with.

Diana Lawrence couldn’t have been easier to work with. Easiest car buying experience yet!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

perfect very good people.

perfect very good people...smooth transactions,easy decisions.would recomended to everyone this dealership for sure

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Diana Lawrence was great.

Diana Lawrence was great. She let us test drive a few cars. Good experience, overall.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Diana Lawrence has done an exceptional job today.

Diana Lawrence has done an exceptional job today. She was able to get me into the exact vehicle I wanted! She made the process so simple, fun and with a huge smile. I’d recommend her amazing services to anyone! Thank you for working with me!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Diana was just was helpful and excellent at providing

Diana was just was helpful and excellent at providing information. I appreciate her patience and knowledge. I would recommend. Very respectful and engaging. I want to thank her a lot.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Amazing experience with this dealership, the salesman had

Amazing experience with this dealership, the salesman had came up to me in the lot and we got right to business. They will work with you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The staff were very professional and courteous.

The staff were very professional and courteous. Each procedure was explained in detail and questions were well answered. Nice to deal with everyone.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was an amazing salesman to work with.

Dennis was an amazing salesman to work with. He was honest and helped make our car buying experience easy. 100% would recommend him to anyone.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Diana was the best.

Diana was the best. Very helpful. Could not ask for more. Thank you again for all your help

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Diana Lawrence walks on water, outstanding effort to make

Diana Lawrence walks on water, outstanding effort to make our deal happen. Drove from Cleveland to Schaumburg for a great car. Thank you and your team for your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Hi, thank you so much for your positive comments about Schaumburg Lincoln! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!