Reviews
The service was very good and the people who attended me
The service was very good and the people who attended me were very friendly and any questions were explained to me
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for sharing your thoughts about your experience with Schaumburg Lincoln. We appreciate your business and hope to see you again soon!
TJ!
TJ! GREAT SALES MAN! ASK FOR HIM! HE ALSO SPEAKS SPANISH AND PORTUGESE! THANK YOU!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your wonderful review! We are thrilled that T.J. had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Schaumburg Lincoln!
Enjoyed my buying experience overall.
Enjoyed my buying experience overall. Nikko was very professional and informative and the buying process was streamlined and painless.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Nikko and the team met your expectations. Thank you again for choosing Schaumburg Lincoln, we look forward to having you as one of our valued customers for many more years to come!
Everyone that i encountered at the dealership was nothing
Everyone that i encountered at the dealership was nothing but kind and professional, they were not pushy, very helpful. I highly recommend talking to Joel.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Helen! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Schaumburg Lincoln.
Everyone was extremely kind and helpful, I am very happy
Everyone was extremely kind and helpful, I am very happy with the car I purchased.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks, Claudia, for sharing your thoughts about your experience with Schaumburg Lincoln. We appreciate your business and hope to see you again soon!
Joe Rina was very helpful and accommodating.
Joe Rina was very helpful and accommodating. He gave a lot of his time to help me evaluate the car with long test ride and allowing me to take car to my mechanic for evaluation and inspection.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.
The dealership was like any other dealership.
The dealership was like any other dealership. I was greeted by two people and one of the salesmen took me to his desk. The salesmen definitely tried to make a conversation and I appreciate that but I came into buy a car and leave. What I expected an hour or two visit turned into a four hour plus purchase. The salesmen lied too, idk why he quoted me at 5.9% interest rate and when I go to the finance manager it was over a whole percentage point. Then TJ said I can pass Monday for my key fob and it’s been over a week with no clear answer. Just keeps re-hashing on we will let you know when the tech is in. Very poor professional on all parts. Not like I got the best of deals either - they could not fix the chrome noir budge much in price and TJ quoted the incorrect interest rate.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for bringing this to our attention, Miguel, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.
Nikko and Dave Catalano did a great job and were there to
Nikko and Dave Catalano did a great job and were there to please us thru the process.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Here at Schaumburg Lincoln, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!
Had a great purchasing experience with Lincoln Bob
Had a great purchasing experience with Lincoln Bob Rohrman. Dakoda and Team were courteous and knowledgeable.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your new vehicle, Krystal! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!
Was clean and the people were friendly and welcoming.
Was clean and the people were friendly and welcoming. Overall positive attitude and enthusiasm. Would recommend for friends
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amelia, thank you for your feedback on your recent visit to Schaumburg Lincoln. It's great to hear that we were able to assist you and that you had such a positive experience!