Reviews
RIDICULOUS TEXT MESSAGING AND EMAILING REQUESTING MY...
RIDICULOUS TEXT MESSAGING AND EMAILING REQUESTING MY CUSTOMER FEEDBACK. I HATE THIS JUNK. IT MAKES SUBARU LOOK BAD.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Super helpful and very friendly. No hassle, and...
Super helpful and very friendly. No hassle, and everything was extremely efficient with my experience purchasing my new Subaru Outback.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your satisfaction is important to us, so we want to sincerely thank you for choosing Subaru of El Cajon. We hope you enjoy your new Subaru Outback and we hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon
I very happy with Subaru of El Cajon service staff. They...
I very happy with Subaru of El Cajon service staff. They all been helpful and friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We're glad to hear that you are happy with our staff and that they were super helpful and friendly during your visit. We appreciate your business and hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon
I am very happy with my experience. Great customer...
I am very happy with my experience. Great customer service! Waiting area was nice and clean.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this review! We are so glad to hear that you are happy with your experience and that our staff was friendly during your visit! Uur waiting area is newly updated also. We appreciate your business and hope to see you again in the future, Paul Fillmore General Manager Subaru of El Cajon
Easy to get an appointment, people were nice....
Easy to get an appointment, people were nice. Comfortable waiting room. I was happy with the service. This was my very first time at the El Cajon Subaru dealership.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Paul Fillmore General Manager Subaru of El Cajon
Very happy with the service I experienced when purchasing...
Very happy with the service I experienced when purchasing my new Subaru WRX. The staff was professional and expedient.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Daniel- Thank you for taking the time to leave us this kind review. We are glad to hear that you are very happy with the service you experienced while at our dealership. We hope you enjoy your new Subaru WRX and we appreciate your business! Paul Fillmore General Manager Subaru of El Cajon
Two different time l went there. Just after l bought a...
Two different time l went there. Just after l bought a 2006, yes an 06, bot from them. Reason, open recall, (air bag.) Found out from ins company. So air bag was fixed, they also did their 147 point inspection. Good free, ok. Tell me, extended warranty won't cover it with a cost to me of 3K. Me laughing, not going to happen. 2nd time, air bag light coming on, didn't happen until they replaced recall bag. They tell me it's because of corrosion. 🤔😤really it was fine until you did recall work, never even told me there was a problem. Me, ok how much, well he says, 20 hours labor, about 900. Plus in parts, Me rolling in laughter, that's not going to happen. About 2 days later, no more air bag light. They Suck never will darken their showroom or service dept.
- Customer service 3.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Very attentive to the customers needs. Easy to use...
Very attentive to the customers needs. Easy to use service dept. They wash the car before it's picked up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us this kind review. We always strive to provide excellent customer service so we're glad that we were able to do that for you! We appreciate your business and hope to see you again soon. Paul Fillmore General Manager Subaru of El Cajon
This was my first time at Subaru of El Cajon I was not...
This was my first time at Subaru of El Cajon I was not sure what to expect. My service advisor and the mechanic were both very helpful, friendly, and courteous.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Our staff is committed to providing each of our clients with the best automotive experience! Your satisfaction is important to us, so we want to sincerely thank you for choosing Subaru of El Cajon and we hope to see you again soon! Paul Fillmore General Manager Subaru of El Cajon
I am still having the warning lights coming on and take...
I am still having the warning lights coming on and take gate is not working
- Customer service 4.0
- Buying process —
- Quality of repair 3.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi. Please contact our Service Department to schedule an appointment so we can take a look at this and get your vehicle repaired. 888-821-4714 Paul Fillmore General Manager Subaru of El Cajon