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Genesis of Smithtown

(39 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:30pm
Tuesday 9:00am–7:00pm 7:30am–5:30pm
Wednesday 9:00am–7:00pm 7:30am–5:30pm
Thursday 9:00am–7:00pm 7:30am–5:30pm
Friday 9:00am–7:00pm 7:30am–5:30pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed

Reviews

(39 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Genesis of Smithtown from DealerRater.

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Outstanding in every way.

Outstanding in every way. Management, sales and service are all exceptional. Absolute best team I’ve worked with. Christian, Rob and the service team go out of their way to please. On top of this all the car is great, easy to drive and the technology is understandable. Overall the entire experience is.A+++!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Been a customer since 2008.

Been a customer since 2008. Friendly people. I still bring my Infiniti there for service. I won't take it to Nissan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Customer service and efficiency of the sales and

Customer service and efficiency of the sales and financial dept are spot on Thank you !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice ,professional car buying experience.

Very nice ,professional car buying experience.the people I met there made me feel comfortable throughout the car shopping and buying process.Highly recommend them to others.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your kind words. We're happy you felt comfortable with us from start to finish.

Friendly atmosphere, clean and professional.

Friendly atmosphere, clean and professional. Nice employees and waiting area. Refreshments available and restroom facilities very pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Switched to Genesis from Infiniti mostly for the staff

Switched to Genesis from Infiniti mostly for the staff who I’ve dealt with for 12 years -Competition always gives great customer support especially Nick and Elton in service- Cordell in sales and Darlene in finance. When I went to the other Infiniti dealership I was a nobody to them even though I’ve leased and bought almost ten vehicles. My loyalty is with the people at Competition who have shown their loyalty to me. I recommend them to everyone plus I really like my Genesis GV70! (Replaced my Infiniti QX55)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

what a wonderful experience at genesis of smithtown!

what a wonderful experience at genesis of smithtown! vanessa was great so was joe they truly care about the customers! I found my forever home! i’m in love with my GV 70 thank u guys!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Polite, knowledgeable and very efficient.

Polite, knowledgeable and very efficient. Vanessa C James Buzzetta Jr Darlene and Rob Hoffman were excellent. Smooth and pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vinny Q and Darlene made it very pleasant and easy.

Vinny Q and Darlene made it very pleasant and easy..Thank You All I would Return for my next Genesis!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everybody said good morning good afternoon everytime they

Everybody said good morning good afternoon everytime they pass you , I love it this service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.