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Genesis of Smithtown

(32 reviews)

Reviews

(32 reviews)

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Our salesman, Cordel was excellent.

Our salesman, Cordel was excellent. From when we first met him to when we took delivery of our GV70. He worked out a fair deal for us. When it came to the delivery of our vehicle, he was excellent. All the features were explained and any questions we had were answered clearly. Darlene took care of the financial end of the sale and she was exceptional. She made the process easy and stressless.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your great review! We're so glad to hear that your experience was smooth and enjoyable. We truly appreciate your kind words about our team and are happy to have helped you find the perfect vehicle. We look forward to assisting you again in the future! Enjoy your GV70!

Working with Christian was an absolute pleasure!

Working with Christian was an absolute pleasure! Christain is extremely patient, I never felt pressured to make a decision and most importantly, a professional who knows the car business inside and out. I highly recommend you talk to Christian if your considering buying a new automobile at Genesis of Smithtown.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ariel was the BEST!

Ariel was the BEST!!!!!!! Phenomenal, Helpful, Knowlegeable, Patient. He went above and beyond to explain instrument panels to me. I was extremely fortunate to have Ariel as my sales person. He is a definite asset to your organization. I couldn't be happier with the service he provided. I would recommend him to anyone who is interested in purchasing a Genesis! Sid Harvey

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vinny Q a great sales person very helpful.

Vinny Q a great sales person very helpful. From the manager all the way to the final paperwork great team work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience was nothing short of amazing.

My experience was nothing short of amazing. Vinny Q. & Darlene went above and beyond and I couldn’t be more happier!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Vinny Q.

Vinny Q. and Darlene were phenomenal. They were so patient with me, while i figured out insurance issues. They both made sure that the car i wanted was held for me, and i couldn’t thank them enough for that! the patience, the advice, the help, everything was a wonderful experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Our salesperson Vanessa and sales manager Rob were

Our salesperson Vanessa and sales manager Rob were incredibly helpful and informative. We could not be happier with our experience at Genesis of Smithtown. Vanessa is very knowledgeable and helpful. Rob made sure to explain everything to us to make sure we were happy with our purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vanessa in sales is the best in the business.

Vanessa in sales is the best in the business. So friendly, knowledgeable and patient. We could not have asked for a better person to assist us with this purchase. Darlene in finance was also great and worked with us to get a great deal. Highly recommended this dealership and will be coming back for service here as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Ariel Umanzor was our sale consultant and we couldn’t be

Ariel Umanzor was our sale consultant and we couldn’t be more happier, he had the patience of a saint. So knowledgable, answered every question, Took me out for many test drives until I finally made the decision and bought my truck!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

To sum it up my experience was white glove service.

To sum it up my experience was white glove service. I’ve been buying cars since 1995 and have bought several cars from Competition Auto Group but my time at Genesis of Smithtown was phenomenal. Cordell Gordon was very knowledgeable of the product line and had a no pressure approach. He took care of everything from the test drives to all of the arrangements for my trade-in, registration, insurance, etc and made everything very low effort for me. He was courteous and extremely professional, and highly recommend working with him. Darlene Titus, the Finance Manger, was a pleasure to work with as usual. This was not my first time working with her - she provided me with the options for financing and extended warranties as well as the xxxxxxand con's. This was my first Genesis and cannot stop raving about the GV80 and the experience at Genesis of Smithtown. You have nothing to lose, my test drive turned in to obtaining a dream car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.