Reviews
Bait and switch technique.
Bait and switch technique. I found a couple of fairly reasonably priced used cars on their Ames website. When I came in to look at them, I was told that they were "at another location," but that I could make an appointment and they would bring them to Ames. The alternatives on the Ames lot were much higher priced.
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- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Never buy a car here.
Never buy a car here. Sales and service are great they just sell horrible cars. When your car stops working 6 months after purchasing new it’ll be in and out of service constantly. When I decided I didn’t want an unreliable xxx anymore they didn’t buy it back. This dealership has only put me in more debt.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
This car dealership, especially the female owner and
This car dealership, especially the female owner and sales manager, are not honest people. The female owner wasn't honest right to my face and now the service manager has let me know I'm upside down on my car they just sold me. The female owner sold me a car they knew the price had dropped by $9k. The service manager told me to my face he didn't believe my monthly payment and when I sent proof, he didn't respond at all. It's so bad, I am hiring an attorney . THINK TWICE when purchasing from this very dishonest dealership, they'll overcharge you. I would question what comes out of the mouths of the female owner or sales manage.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
I showed up with 2000 dollars for a down payment and was
I showed up with 2000 dollars for a down payment and was forced into a predatory loan on a terrible car.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
All good Every thing went good all went good All went
All good Every thing went good all went good All went good We like how every thing went good
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I purchased a vehicle from Deery of Ames from out of
I purchased a vehicle from Deery of Ames from out of state. The process was seamless and smooth, there was no hidden fees, no gimmicks, just up front, honest and helpful people to make this one of the easiest and best car buying experiences.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Nice dealership with fair pricing.
Nice dealership with fair pricing. Easy to deal with even when I wanted to use my own financing
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great service and friendly staff from every department
Great service and friendly staff from every department and you can tell they care about their customers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It's wonderful to hear that you experienced great service and friendly interactions across all departments here at Deery of Ames, CJ! We're glad that our team's dedication to customer care shone through during your visit. Thank you for sharing your positive experience, and we look forward to serving you again in the future!
We bought the fleet side of vehicles (5 work trucks) and
We bought the fleet side of vehicles (5 work trucks) and Jim from start to finish was very professional and super responsive. When we had questions Jim would forward us off to a professional with the correct information in order to ensure everything was good to go, and stay in the chain response to make sure we were taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Deery of Ames for your fleet vehicle purchases! We pride ourselves on having the best commercial inventory in the state of Iowa and we appreciate the opportunity to earn your business. If you are ever in need of more fleet vehicle be sure to give us a call! We are always happy to help!
Customer friendly atmosphere.
Customer friendly atmosphere. Think of customers needs and wants. Would recommend taking a visit soon.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate your 5-star review, RJ! It makes us proud to hear that our team provided you with the customer friendly atmosphere that you deserve. We are always looking to cater to our customer's needs and we are glad that Michael and Jerald were able to do so! Thank you for choosing Deery of Ames and congratulations on your new vehicle.