Deyarman CDJR Ames

This is a review of Deyarman, not Deery, I would Never go to Deery Brothers, some of the reviews will show why, but I think the two places reviews are getting mixed up. Deery Brothers are gone from this location. The new shop there is named Deyarman. I will go to the Deyarman shop for a long time. Excellent customer service, eaysest auto sales experiance ever. I got a great trade value on my car and a scareeeming deal on a Jeep Gladiator! Finance was beyond simple, less than either my bank or C.U. would do, and best part is I have a new C.U. savings at a 3rd financial institution, for freeeee! Seceret Savings will happen here. Start to finish it was a great experiance. When you stop in you want to talk with Art, he is the best guy in there to get you just what you are looking for.

DeYarman sales went above and beyond for me!! I have never purchased a vehicle by myself, and I was concerned on how I would be treated as a female. I CAN PUT THAT WORRY AWAY!! I was Respected and Heard and All my questions were answered! Art was patient with me and Kris made sure I understood all the paperwork. Ra Shaan is the new GM and he was in and out making sure I felt comfortable and was completely satisfied with my purchase. I have been to other dealerships and this is the 1st one that I could see happy coworkers that seemed to enjoy their jobs. I felt welcomed and part of something better than other places I have been. I am so grateful I decided to give DeYarman a chance. They will always have my business!!

Service sucks!! Took my handicap van to be repaired. Got a call and was told it was going to be $2000 to fix... The next morning got another call and was told $200, that there was really nothing wrong!! Drove home and was making louder noise than before and steering was more difficult than before!! If you're smart don't go near the place!!!

My husband and I recently purchased a vehicle from DeYarman, and we truly cannot recommend them enough. Every person we interacted with was kind, patient, and willing to answer our questions without a hint of pressure. We never had a single negative moment throughout the entire process. The real standout, though, was our salesman, Art. He’s incredibly knowledgeable and has mastered the balance of showcasing a vehicle’s features without ever feeling pushy or salesy. Instead of putting us in the most expensive model and letting us fall in love with the features—as many salespeople tend to do—he did the exact opposite. Art started by asking us our non-negotiables and ‘nice to haves.’ Then he showed us the base models, let us get a feel for them, and then simply asked, “What are you missing? What are you looking for that this car doesn’t have?” to ensure we hadn’t left anything off our list. It kept the excitement when we saw the one that had everything we truly wanted and made the entire experience feel like he genuinely wanted us to find the right fit rather than focusing on just getting a sale. His approach with that level of honesty and care earned our trust completely. We left not only with the perfect vehicle, but with the certainty that DeYarman is our dealership for life—and that we’ll be asking for Art every time.

My husband and I recently purchased a vehicle from DeyArman, and we truly cannot recommend them enough. Every person we interacted with was kind, patient, and willing to answer our questions without a hint of pressure. We never had a single negative moment throughout the entire process. The real standout, though, was our salesman, Art. He’s incredibly knowledgeable and has mastered the balance of showcasing a vehicle’s features without ever feeling pushy or salesy. Instead of putting us in the most expensive model and letting us fall in love with the features—as many salespeople tend to do—he did the exact opposite. Art started by asking us our non-negotiables and ‘nice to haves.’ Then he showed us the base models, let us get a feel for them, and then simply asked, “What are you missing? What are you looking for that this car doesn’t have?” to ensure we hadn’t left anything off our list. It kept the excitement when we saw the one that had everything we truly wanted and made the entire experience feel like he genuinely wanted us to find the right fit rather than focusing on just getting a sale. His approach with that level of honesty and care earned our trust completely. We left not only with the perfect vehicle, but with the certainty that DeyArman is our dealership for life—and that we’ll be asking for Art every time.

Mike Valdez is very helpful and so is Gage his assistant too and I enjoy them both.

Bait and switch technique. I found a couple of fairly reasonably priced used cars on their Ames website. When I came in to look at them, I was told that they were "at another location," but that I could make an appointment and they would bring them to Ames. The alternatives on the Ames lot were much higher priced.

Never buy a car here. Sales and service are great they just sell horrible cars. When your car stops working 6 months after purchasing new it’ll be in and out of service constantly. When I decided I didn’t want an unreliable xxx anymore they didn’t buy it back. This dealership has only put me in more debt.

This car dealership, especially the female owner and sales manager, are not honest people. The female owner wasn't honest right to my face and now the service manager has let me know I'm upside down on my car they just sold me. The female owner sold me a car they knew the price had dropped by $9k. The service manager told me to my face he didn't believe my monthly payment and when I sent proof, he didn't respond at all. It's so bad, I am hiring an attorney . THINK TWICE when purchasing from this very dishonest dealership, they'll overcharge you. I would question what comes out of the mouths of the female owner or sales manage.

I showed up with 2000 dollars for a down payment and was forced into a predatory loan on a terrible car.