Reviews
Hit a pothole, Had a blowout, was able to slowly drive to
Hit a pothole, Had a blowout, was able to slowly drive to dealership where car was serviced right away and fitted with new 20-in Goodyear Tire, service mgr Derek Whitman was even able to apply a discount to a whole experience, gave car overall check, inflated all tires properly, washed/vacuumed all work was done promptly/Properly. Thanks again for another great experience at Mercedes-Benz Fort Washington-!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that Derek and our team at Mercedes-Benz of Fort Washington were able to help you out promptly after your mishap. It's always our goal to provide top-notch service and ensure your vehicle is in the best shape possible. Thank you for sharing your experience with us! Safe travels!
Dealer service was excellent !
Dealer service was excellent ! My car came back good as new and clean thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Jamie! Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with us at Mercedes-Benz of Fort Washington. It's always our goal to ensure that our customers' vehicles are returned in top-notch condition.
Committed to excellence!
Committed to excellence!!!!!! Has the fuuel pump recall performed on my new C class. Noticed the smell of gasoline in the cabin. Told to bring it back. Back seat removed, checked for a leak, interior detailed, aired out over a weekend !!!Problem SOLVED!!!!!!!!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our team at Mercedes-Benz of Fort Washington was able to resolve the issue with your C class. We always strive for excellence and ensuring a great experience for all our customers! We look forward to serving you again!
Excellent Service and taking care of the Problems!
Excellent Service and taking care of the Problems! They understood the problem and resolved it!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your excellent service experience with us at Mercedes-Benz of Fort Washington! We'll see you next time! Safe travels!
car / autobody services are too slow.
car / autobody services are too slow. did not advise customer specific time frame to complete job.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you leaving us your feedback and we're disappointed that you didn't have a five-star experience. We value your input and will address this with our team to ensure future visits meet our expectations. Please give us a call if you have additional information that will help us improve. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com
One of our favorite Sprinter Van service centers in the
One of our favorite Sprinter Van service centers in the nation, and we have over 200k miles on the van, bound to cover just alittle more ground!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored to be one of your favorite service centers for your Sprinter Van! Here at Mercedes-Benz of Fort Washington, we aim to keep you on the road and covering more ground. Safe travels!
Friendly, helpful, accommodating .
Friendly, helpful, accommodating . This is why I am a repeat and satisfied customer. Would recommend to anyone .
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marcy, we're delighted to know you've had such positive experiences with us at Mercedes-Benz of Fort Washington. Thank you for your loyalty and recommendation!
Tony and the Service team are very professional and
Tony and the Service team are very professional and accomodating. They arrange for me to have a loner vehicle and deliver my suv back to me on the date as promised.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Al, thank you for the 5-star rating! We're glad to know that Tony and our service team at Mercedes-Benz of Fort Washington were able to provide you with a smooth experience. We look forward to serving you again! Safe travels!
I used the express service.
I used the express service. The matter that I came in for was resolved. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hey Luce, thank you for choosing our express services for your vehicle needs at Mercedes-Benz of Fort Washington! We'll see you next time. Safe travels!
The service department is extremely professional and
The service department is extremely professional and attentive to the needs of its customers when service is required.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Dharrell! We're glad to know that our service department at Mercedes-Benz of Fort Washington met your expectations! Thanks for the positive feedback.