Skip to main content

Sam Leman Chrysler Dodge Jeep Ram of Champaign

(649 reviews)
Sales hours: 8:30am to 5:00pm
Service hours:
View all hours
Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 414-9677 (866) 414-9677
Used (877) 634-2214 (877) 634-2214
Service (866) 906-3354 (866) 906-3354

Reviews

(649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Leman Chrysler Dodge Jeep Ram of Champaign from DealerRater.

Want to share your experience with this dealership?

Write a review

Terrible Sales Man

Drove a hour and a half one way to test drive a eco diesel jeep. The salesman who helped me was Scott Johnson, he was very unhelpful and didn't try to actually sell me the vehicle. We took the jeep for a test drive where he was not good at giving directions of where to turn. He also didn't give me a opportunity to really drive the jeep and see what kind of power it really had. He didn't do a good job at answering any of my questions. After the test drive I said I was still not sure if the jeep was what I was wanting, he did not try to get me to test drive another vehicle or even try to figure out what exactly I was looking for or turn me over to another salesman. I was very displeased and will never go back to this dealership no matter the circumstances.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Got my dream car!

Steve is awesome and so easy to work with. I highly recommend this dealership! Leaving the lot completely happy. I couldn't have asked for a better experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Very great experience!

I had a wonderful experience with buying my first car from this dealership! Super friendly staff, would definitely recommend to anyone! Steve did a great job of showing us cars, and we picked the very first one he showed us! A very honest company & staff.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Awesome communication

Didn’t buy but everyone was great to deal with . Professional staff . I would still recommend You guys! Sale and service was very helpful. Thank you again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very helpful

The team at this location is outstanding. They are willing to talk to you and make sure your needs are meet ,and in my case they are all outstanding.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Excellent

They were great in helping us getting into another vehicle and the car note is very great and they made sure the car met our needs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very Smooth and Quick Purchsae

We had done our research ahead of time. They were great about searching for the exact vehicle we wanted and getting it to the dealership for us. Whole process what very smooth and quick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I AM A JEEP OWNER

Scott was the best. He showed my dad a Jeep that I might like when my dad was buying his, and I came in to look at it a couple days later. Now it’s mine and I’m thrilled. Scott was so helpful and gave me a great deal and a great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Outstanding customer service!

I would definitely give a 5/5 review! I came to this dealership with hardly any knowledge about cars, being a single gal and all. I had prior expirences looking for the perfect car and it was such a hassle and headache. Ryan Foley made this so simple and stress free!! His customer service skills and knowledge made this such a fun expirence and I left with exactly what I wanted for the price range I was in. I cannot wait to show my new Jeep Liberty off! Thank you again Ryan!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Very satisfied

I am well pleased with my experience here. The sales people were attentive and courteous. The dealership was willing to work with my bad credit and worked hard to get me into the car I wanted! Thanks guys!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.