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Sam Leman Chrysler Dodge Jeep Ram of Champaign

(649 reviews)
Sales hours: 8:30am to 5:00pm
Service hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2017 consumer dealer award
View 2 awards
2017 consumer dealer award 2016 consumer dealer award
New (866) 414-9677 (866) 414-9677
Used (877) 634-2214 (877) 634-2214
Service (866) 906-3354 (866) 906-3354

Reviews

(649 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sam Leman Chrysler Dodge Jeep Ram of Champaign from DealerRater.

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First Brand New Car Purchase

Joe was the car salesman I worked with for my first new car! Joe was awesome at explaining everything and letting us test drive what we needed to - to feel comfortable making a choice. If you're looking for a new car - stop by and definitely take to Joe before making your decision.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Dodge Ram

Marland Brucker went above and beyond to find the right truck when we needed it. Marland always goes out of his way to make sure everything is the way the customer expects it to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Chrylser 300

Salesman, Marland Brucker was beyond wonderful. I've never met anyone who was so meant to be in their job. A pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Black Car

Steve at Champaign Chrysler was great to deal with!! He listened to what I needed and help me purchase exactly what I wanted. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Quality service!

Our salesman, Steve was extremely friendly And informative. If he didn't know the answer to our questions, he would ask his superior. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Above average

Very nice people. Steve was attentive to our needs but not pushy like many other dealerships. He was transparent with the financial breakdown and flexible with the price. Excellent price for an excellent vehicle. Highly recommend their dealership!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Scary unprofessionals

Two members of this place came to my house to purchase a collector car. First , they missed two appointments on when they were to come by just an hour and one half, then they didn't even come to the front door which they had to pass on the way to the car and then were found rifling through the trunk of the collector car while the other stood as an lookout. They were thrown off the property for tresspassing. Police were called. Some kind of outfit this place is. I would treat these guys like criminals like they appear to be in their business affairs.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership

Worked with Steve and Jake. We just bought our second truck from this dealership, and they continue to provide excellent customer service. We find them to be knowledgeable about their vehicles. They are fair and honest, and we will continue to do business with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Happy and pleased.

Very nice and pleasant staff. Especially our sales person. Ryan Foley if we ever in need of new autos will get ahold of you. Thank you

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

New Jeep

We called and talked to Steve. I told him that my husband, son, and I were on their lot Sunday and found a car we were interested in. He had the car pulled up and ready for us to look at when we got here. We got paperwork ready and came back two days later to pick it up. As we got here to pick it up, they had it cleaned and ready to go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.