Reviews
Nick was very professional, addressed all my concerns,...
Nick was very professional, addressed all my concerns, followed up in a timely manner, and managed to wash my car despite the car wash machine being broke.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review. Our highest priority is satisfying our guests and we are delighted to know that Nick made sure your concern was addressed properly. We look forward to working with you again and if there are other things you need assistance with, do not hesitate to contact us. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Boris excellent coordinator for today's visit. Dealership...
Boris excellent coordinator for today's visit. Dealership looks good and it's a pleasure to spend time there. It's all good, as they say.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to write this review, Stuart. We are pleased to hear that Boris was able to provide an efficient and overall positive experience. Please let us know if there is anything else that we can assist you with. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Daniel Perrico did a great job. Made trading in my lease...
Daniel Perrico did a great job. Made trading in my lease as smooth as possible. Very helpful. New car was ready the next afternoon, ready to go.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your outstanding review, Lindsay! I'm very happy to hear that Daniel was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
You guys were great! Came early to get a splash guard re...
You guys were great! Came early to get a splash guard re attached underneath my car . No appointment. They took my car with no issues and I was on the road in 40 minutes. Bravo Fox! Nickolaus was amazing!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from Fox Ford Lincoln. If there is anything more that we can do, please come back and see us again. Kind regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Our experience at Fox Ford Lincoln was the best car...
Our experience at Fox Ford Lincoln was the best car buying experience we've had. We felt that both the dealership and the salesman were honest and helpful. We were dreading the process, but it was not at all stressful and we left very happy.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Abigail, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Great help and as well very helpful for what I asked for...
Great help and as well very helpful for what I asked for he gave me back a review on my vehicle that everything was up to service and working.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review, Roberto! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Chappy and the General Manager were amazing to work with....
Chappy and the General Manager were amazing to work with. We went in to look at trading in my car and ended up trading in my wife’s car as well! finance manager also made it simple and painless. I have bought many cars in my life and the team at Fox Lincoln were outstanding, better than any other I have dealt with. We will be back when our daughter graduates college within 2 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review, Robert! We really appreciate this feedback and I'll be certain to share your compliments with Chappy and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
The service was fast until I needed to leave with my car....
The service was fast until I needed to leave with my car. there was a car blocking mine and they couldn't find the keys to move it out of the way. Luckily no one was parked behind me and the service tech was able to back it up and take it out the service rear door I did ask to speak to Tom John and Boris told me he wasn'r employed at Fox anymore. Surprised me that he didn't know his bosses name and that eh was still there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Regards, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Everett was very helpful and professional. I had to...
Everett was very helpful and professional. I had to come back the next day, and he called me right when the part was ready. He made sure I was in and out as quickly as possible. The service team at Fox was great, and I will definitely be back!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! I'm very happy to hear that Everett was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com
Thank you Chappy for the wonderful service. You made it...
Thank you Chappy for the wonderful service. You made it so easy and comfortable to purchase not one but two cars at the same time
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Julie, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Chappy was there to provide you with such exceptional service! Thank you again and congratulations on your new car. All the best, Joe Etzkorn | General Manager | 773.687.7800 | jetzkorn@foxmotors.com