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Clay Cooley CJDR Arlington

(8,509 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–8:00pm 7:30am–5:00pm
Sunday Closed Closed
2022 state dealer award
View 16 awards
2022 state dealer award 2022 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award 2013 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (866) 601-4759 (866) 601-4759
Used (866) 642-7009 (866) 642-7009
Service (866) 677-1678 (866) 677-1678

Reviews

(8,509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Clay Cooley CJDR Arlington from DealerRater.

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Rudy was very helpful in looking at the car and test

Rudy was very helpful in looking at the car and test driving. He was in good spirits and kept the mood good while processing the deal. He’s a great guy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Fast and no hassle service!

Fast and no hassle service! Experience was painless. Came in for a truck advertised online.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bryant was very attentive to assisting me with my

Bryant was very attentive to assisting me with my vehicle. He explained in detail what was going on and how it was resolved. I appreciate his politeness and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Awesome service 👏🏽 I was in and out in less than 2

Awesome service 👏🏽 I was in and out in less than 2 hours. Everyone I dealt with was very nice and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
0 people out of 0 found this review helpful.

If I could give a zero rating I would.

If I could give a zero rating I would. This has absolutely been the worse purchase I have ever made with a dealership! I bought my 2022 Ram in Nov of 2024 and it has been in their shop more than I have been able to drive it. 3 days after I bought the truck the check engine light came on. The service department needed to change the oil anyhow (they did not have time to do it before I left the day I got it) and they just turned the light off of the truck. The light later came back on within the week and they were notified yet again and did exactly the same thing...no resolution. They say the offer offer a "Family Guarantee" but that has not been the case at all. It broke down while I was working out of state causing me to lose money and be out of pocket more money. It has been in the shop since the end of January 2025 and it is now mid March 2025. When you call to see what is going on they are never sure what the problem is because there is "no notes" in the system and someone will call back. I went in yesterday to speak to the manger and no manger ever came. I am absolutely appalled by the customer service and the lack of knowledge that the service department. Absolutely frustrated at this point!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Rudy was so kind and helpful.

Rudy was so kind and helpful. We found the car online, and he had it ready for us to look at and test drive by the time we got there. Did a really great job explaining everything to us, was very transparent, and even had a nice lunch recommendation for while we waited. The financing department was also very helpful with helping me choose a plan that was best for me and my situation. Overall had a wonderful experience and would definitely come back in the future for my next vehicle. Big thank you to Rudy and team!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Thanks to Cody and the finance team for an open and

Thanks to Cody and the finance team for an open and transparent experience. Cheers to a successful deal!!

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Service pricing has over doubled since an original estate

Service pricing has over doubled since an original estate was obtained the year before. I expected some price increase but not that much.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Muy buena atencion son muy amables buenas personas y los

Muy buena atencion son muy amables buenas personas y los recomendare a otras personas para q tenga mayor venta

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always a pleasure coming to this dealership, wether it be

Always a pleasure coming to this dealership, wether it be for a new vehicle or just a service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.