Clay Cooley CJDR Arlington

Thank you to eddie for changing the battery. In my fob, you are the best and thank you for all the services

This dealership has received a warning letter from the FTC for bait and switch practices. The saleswoman said that Clay Cooley in Arlington does not honor 3rd party pricing. Complete waste of time. We left as I’d rather give my business to people that don’t engage in such practices. Bought a new truck and hour later down the road at a different dealership and didn’t have to play mind games :)

First and last time we will ever buy from them. Terrible customer service and you have to really fight to get things fixed. They NEVER call you back. Absolute worst experience with a dealership we have ever had.

Worst dealership we have ever dealt with. You have to fight to get anything fixed even under warranty. You have to fight to get a loaner car. They absolutely do not care about the customer once the sale is made.

Great prices on chargers New and USED Can't Beat it the best thing they will work with You good Bad Credit NO Problem trades no Problem they will Make you feel relaxed to make a Deal Today Very Very reasonable CHECK IT OUT AND ask for Steven Coleman he will work a deal with you Satisfaction Guaranteed!!!!!!

It was bait and switch, the car I was interested in was "gone" when we arrived but still on the website and amazingly enough the same thing happened on the same car the next week.

4 emails, 3 calls and all different t sales people. They were unsure if they actually had the vehicle any longer. It became comical after a while.

Asked them to confirm the vehicle was available and received a text stating that it was absolutely available, and they would have it ready for me to test drive when I got there. After an hour drive there, they told me that it was no longer available and they had sold it the day before. Typical trash car dealership xx. That’s why no one likes car dealerships. Underhanded and dishonest. I will NEVER go back there or to any other Clay Cooley dealerships.

Lies. Deceitful. Bad people from the general manager down. Be warned and very careful. And when they say included, they are charging you. And there 3 days and 7 days car return policy, they will not honor it.

Bait and Switch! I responded to the advertisement on cars.com for a new RAM 1500. I contacted the dealership thru the site and was told the price was accurate and it was available. When they 'worked' up to price for me it was $10k higher than advertised!