Reviews
Write a reviewExcellent car buying experience
I purchased a 2016 Mercedes Benz 350 E from Jason Tsanakas at Jumbo Luxury Cars last night, Saturday November 11,2017. We were looking at cars online and saw a car we liked at this dealership. We called the dealership at 4:00PM to see if it was okay to stop by even though they were closing in one hour. They said come on down, we got there about 4:40, met Jason and he showed us the car. It was perfect, exactly as described online ( which I find is rare), however it was surround by a whole lot of high end cars.(what a selection of great cars!) I wanted to explore my options so Jason showed us all the other cars that caught my eye, even though it was now passed closing hours. We found a car that we loved, another Mercedes Benz 350E all dressed with options. Jason offered to do the paperwork work and sell us the car that evening rather than taking a deposit and having us wait until Monday to drive the car home. The paperwork took less than 45 minutes, the fastest I have ever bought a car. We drove the car home smiling ear to ear. The cars on the lot are top notch, the selection is amazing and the service is excellent! This was the best car buying experience I have ever had in my life, no kidding!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No hassle no gimmicks
Very nice car selection our Salesman Paulo did a wonderful job he explained every detail with honesty and professionalism. It felt like talking to a friend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great guys easy to deal with
Paulo and Charlie are great guys it literally took me 45 minutes to make a deal. They even helped me setup shipping of my trade and the new car. Great guys call them up and make a deal!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent attention and communication.
Good location Very recommended car dealer , great atention and communication. Luxury and perfect condition cars, variable options. Very happy to have done bussines with you people....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
GreT Car Value
I bought a 2023 Mercedes E350 convertible at Jumbo Lucury Cars this month. My wife and I drove across the state of Florida from Naples for this car because of the value I saw in my online search for a car. I didn't even think a Mercedes, and certainly not one of this caliber, was in my budget for a car I only drive 3,000 miles per year. The sales person, Ray Nelson, was very helpful and responsive as we went through the process. The cars they carry are absolutely beautiful, including the one I purchased. The value I received was outstanding and I would recommend both the dealership and the salesman, Ray Nelson, to anyone looking for a quality used automobile.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Best car buying experience ever!
I had been looking for a specific vehicle in a specific color and was unable to find one locally (Tampa), but I was able to find two in the Miami area. I reached out to both dealers and since they were not very far apart I decided to take a road trip and look at both before making a decision. The first dealership that I visited had terrible reviews, but I tried to give them the benefit of the doubt because the gentleman that I spoke to on the phone was very helpful and accommodating. When I arrived it was like a comical nightmare. I say comical because I genuinely could not believe how that establishment could still be in business with the way they treat their customers. I quickly departed the premises, having never even set eyes on the car, and drove to Jumbo Luxury Cars. I knew they had good reviews as I had checked them out at the same time as the other dealer. I had no idea though that they could exceed all expectations! First of all, the only cars found on their lot are luxury cars, not saying that they know everything about all of them, but they definitely know quite a bit about most of them. The two individuals that I dealt with, Ray and Zack, were absolutely outstanding. My arrival was expected, but contrary to other dealership behavior, I was actually greeted when I arrived. I was able to look at the vehicle without being pressured or rushed. I had a trade in, and was actually given a fair price and not ridiculously low-balled, and the transaction couldn't have been faster or smoother. After the car had been washed I noticed a few things that needed to be taken care of, nothing big, and nothing that they should have been obliged to fix and they actually offered to make an appointment to bring the car back and have it taken care of!! WHO does that?? Jumbo Luxury Cars has made a customer for life. They are not simply a dealership were individuals work, they clearly are a team and have a culture of only accepting those willing to give exceptional customer service. I will be purchasing all of my future automobiles from them. If you are in the market for a luxury car that they have available, do not even waste your time with anyone else. You will be treated like family here, which goes a long way in my book. Bravo
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car