Reviews
It was time to upgrade from our 2016 countryman.
It was time to upgrade from our 2016 countryman. We called Lauren Leabman at Mini of Allentown since she sold us the 2016. With her expertise and excellent knowledge of the Minis, we decided to purchase our 2025 Countryman JCW which was already in line for production. We are very happy with our new Mini and your dealership. Lauren is a definite asset to your dealership and she very patiently explained all the many options of our Countryman. She also painlessly guided us through the purchasing and trade-in process. Evelyn and Tom Kearns
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Evelyn and Tom, thank you for your loyalty, and congratulations on your new 2025 MINI Countryman JCW! We're delighted Lauren made your experience seamless and enjoyable. Enjoy the ride! - MINI of Allentown
The dealership is very professional and state-of-the-art.
The dealership is very professional and state-of-the-art. Facilities are very clean and modern. There computer systems are especially impressive. My salesperson, Lauren Leabman, is fabulous. Her knowledge of Mini's is extensive. She listens to your wants and needs and provides information to help you fulfill your goal in a new car. This is the 3rd Mini I purchased through her and this dealership. Her enthusiasm of the brand is very evident.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your fantastic feedback about Lauren and our team, and for choosing us time and again. We hope you enjoy many more miles in your new MINI! - MINI of Allentown
Ethan ‘s personality and professionalism are a big part
Ethan ‘s personality and professionalism are a big part of why I keep coming back to Daniels
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Tommy, your review means a lot to us! Thank you for choosing MINI of Allentown.
Great customer service, I had a minor issue with my
Great customer service, I had a minor issue with my vehicle once I purchased. Bmw Allentown handled it immediately!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are glad we were able to assist you so efficiently, Jodaisha! Thank you for choosing MINI of Allentown and for sharing your support. Safe travels!
I have never met a dealership unwilling to haggle or work
I have never met a dealership unwilling to haggle or work with a customer at all until now. Matthew Murphy has given me what might be the most offending salesman experience I have ever had. This place was a waste of my time, and unless you are willing to pay asking price plus thousands in xx fees, you will not have a good experience.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
It's disappointing to hear about your experience with us. We strive for flexibility and customer satisfaction, so it's concerning that we fell short during your visit. We'd like the opportunity to address this issue directly and see how we can make things right. Please feel free to reach out at your convenience. Thank you, Chris Carlson - General Manager - 610-820-2950
You’ve already tried to address it. And it’s weird that you’d respond like this acting like you haven’t. You people have continued to irritate me, and this is more icing on the cake. You think this is a game? It’s a PR battle now. 👍
Austin was professional and transparent regarding all the
Austin was professional and transparent regarding all the work needed for my Mini. He gave plenty of additional information and spent all the time needed to answer all of my questions.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing your review of Austin and our team! We appreciate your support and hope to see you again at MINI of Allentown. Safe travels!
I purchased a mini the day after I purchased a BMW across
I purchased a mini the day after I purchased a BMW across the street, worked with Lauren for the third time, each experience has been wonderful she is knowledgeable and just the most amazing sales person I have ever worked with. I met her this time while was buying my new BMW and just remembered what a joy it was the previous two sales experiences and I had been thinking about buying a mini for a while and she made it happen. Thank You
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new MINI! We are ecstatic to hear Lauren's help made the entire buying process seamless and fun. We’ll pass along your kind words to her, and we hope to see you again at MINI of Allentown!
No pressure.
No pressure. Fair price. Jolene was very informative. Took her time explaining everything to us.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are glad to hear that Jolene and the MINI of Allentown team provided pressure-free service. Thanks for the review!
I have shopped at multiple Mini dealerships, and Mini of
I have shopped at multiple Mini dealerships, and Mini of Allentown was by far the best experience I have ever had. Jolene made car shopping such a pleasure! She was so informative, positive, encouraging and transparent with all of the vehicles I test drove.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for being a MINI of Allentown customer! We are proud to have earned your business and your five-star review, and we hope you enjoy your new car. Take care!
Excellent service.
Excellent service. Robin and Austin are personable, professional, and very knowledgeable. Never dissatisfied with their service . Top notch service on all fronts. Our reason for going with Mini of Allentown.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Nancy, thank you for taking the time to review us! We appreciate your business and look forward to seeing you again at MINI of Allentown.