Reviews
Friendly attentive and knowledgeable!
Friendly attentive and knowledgeable! Matthew was a huge help when it came to understanding the most out of my car and answered all questions I could have had. I will surely be doing business with them again in the future!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us at MINI of Allentown! We're delighted to hear that Matthew provided such helpful and attentive service. We look forward to assisting you again in the future!
Great customer service and clean dealership!
Great customer service and clean dealership! They kept me informed about the service being done and were very personable.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the fantastic feedback! We're delighted to hear that our team at MINI of Allentown provided great customer service and kept you informed throughout your visit. We appreciate your support and look forward to serving you again!
The service experience was excellent.
The service experience was excellent. Communication was open and prompt, and the service advisor walked through recommendations without pressuring.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear about your excellent service experience at MINI of Allentown! Our team strives for open communication and a pressure-free environment. Thank you for sharing your feedback with us!
Always clear in their explanations without talking down!
Always clear in their explanations without talking down! As a woman, I really appreciate this.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
KC, thank you for leaving MINI of Allentown your positive feedback!
Austin was great to work with on the one year service of
Austin was great to work with on the one year service of my BMW! He let me know what was going on and what time the car would be ready. The video was a nice touch to see and hear what was being done to the car. Thank you!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Liz, we're delighted to hear that Austin provided excellent service during your BMW's one-year check-up at MINI of Allentown. It's great to know you appreciated the video update as well! Thank you for sharing your experience with us.
Love the cars.
Love the cars. Great staff. Why do I need to write fifteen words? Silly rule.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We are so happy that our MINI of Allentown team earned your 5 stars. Thanks, Chris!
We always get great service at BMW of Allentown.
We always get great service at BMW of Allentown. Always on time and courteous. Great videos of “as found” conditions help us make smart decisions for needed repairs. We live in Jim Thorpe so it’s quite a hike for us but well worth the trip.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Russ, we're delighted to hear that the service at MINI of Allentown is worth the trip for you! Our team strives to provide timely and informative experiences. Thank you for your continued trust in us!
Charles is a excellent service manager, he stayed on top
Charles is a excellent service manager, he stayed on top of everything and when I asked him to fix something at the last minute he said no problem Mr James and took care of it
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Robert, we're delighted to hear that Charles provided you with excellent service at MINI of Allentown. It's great knowing he was able to accommodate your last-minute request so smoothly! Thank you for sharing this feedback!
Had a wonderful experience buying my first Mini Cooper.
Had a wonderful experience buying my first Mini Cooper. Matt was so knowledgeable about the car but not pushy at all. One of the nicest time I had buying a car. Normally I’m nervous about making the decision to buy but this was best decision.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Molly, we're delighted to hear that Matt made your first MINI Cooper purchase such a positive experience at MINI of Allentown. Enjoy every mile in your new car!
Justin was very knowledgeable of the vehicle features and
Justin was very knowledgeable of the vehicle features and operation. Easy to work with and great follow up.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott, we're delighted to hear that Justin provided you with knowledgeable and attentive service at MINI of Allentown. Thank you for the positive feedback!