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Grubbs GMC of Wichita Falls

(169 reviews)
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (855) 767-5877 (855) 767-5877
Used (833) 241-5557 (833) 241-5557
Service (833) 241-3382 (833) 241-3382

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs GMC of Wichita Falls from DealerRater.

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Need a car quick and Patterson's delivered

I have been extremely happy in the past working with salesman, Steve Lax, so when my old car died and I needed a new one quickly I called him up. He helped up work our a great deal long distance. My new car was delivered to my house within 12 hours. Great personal service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent Salesman

The reason i am giving high ratings on my purchasing experience is because we needed a car pretty fast because of an accident we were without transportation. Steve Garner really went above and beyond to ensure we got a vehicle that was in our price range but also to ensure the vehicle was reliable. I think the salesman can make or break your experience and Steve really made us Patterson costumers for life. Friendly and very attentive!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

GREAT DEAL NO HASSLE

Great Deal When I need a vehicle I always shop with Steve Garner. No hassle made me a deal I could not pass up. No pressure, Always a pleasure to deal with Steve. Thanks Noel and Lana Leiner

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great place to buy a vehicle!

Steve Garner is the best salesman I have found for customer service and getting you the best deal with no hassles. I appreciate his hard work on the two vehicles I have purchased through him in the last six months.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Made an experience, I usually dread, EASY !!

Gary Gragg made my car buying experience EASY !! Though I only knew him by reputation as a longtime salesman at his dad's place of business, his easy manner made me comfortable as if we had known each other for many years. This is the way to do business, from my side of the desk. In the past at other places of business, buying a car becomes a test of wills. Not so w/Gary. Thanks Gary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Promote John January

John January made my car buying experience a great one. He turned a negative situation with another dealer into a positive!!! I would not buy a car from anyone else in Wichita Falls. He deserves a promotion and a raise. Thank you Patterson, and thank you J.J. AJ

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Steve Garner

I recently bought a 2016 GMC Savana . My salesman Steve Garner was very friendly and professional . I would highly recommend him to anyone . Thanks , Steve Cook

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Lease Experience

I recently leased. 2015 Buick Encore from Steve Garner at Patterson GM. I am truly impressed with the professional way that I was treated throughout the whole process. I love my new Encore and the 27 1/2 MPG that I am getting driving in town. Thank you Steve and Pattersons for a great buying experience. Buick has a great product to offer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

A new Cadillac for Christmas!

Great selection/inventory, nice facilities and the sales staff doesn't rotate like so many other dealerships. Steve Garner has been our go to salesman for years and it's always a pleasure to deal with him. A true professional and a gentleman.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Exceptional service from Alina Gheaur

We purchased a 2011 Lincoln Navigator . Salesperson, Alina Gheaur was extremely helpful and friendly. She explained sync system and other feathers of the car to us, she even cleaned inside dirty and sticky console. It was a pleasure to work with her during this purchase. The warranty salesman was nice but little pushy. Thank you Alina!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.