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Grubbs GMC of Wichita Falls

(169 reviews)
Sales hours:
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Sales
Monday 9:00am–8:00pm
Tuesday 9:00am–8:00pm
Wednesday 9:00am–8:00pm
Thursday 9:00am–8:00pm
Friday 9:00am–8:00pm
Saturday 9:00am–7:00pm
Sunday Closed
New (855) 767-5877 (855) 767-5877
Used (833) 241-5557 (833) 241-5557
Service (833) 241-3382 (833) 241-3382

Reviews

(169 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Grubbs GMC of Wichita Falls from DealerRater.

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Amazing and Fast!

The one thing that made this dealership so great for me was my sales men John January, so helpful and not pushy! Overall cares about the needs of who he is helping!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My new 2015 GMC Acadia Denali

I recently purchased a new 2015 GMC Acadia Denila through salesman Joey Lara and later sales manger Brandon Hay. It took my wife and I a good while to make a decision, but Joey was always patient with us and seemed eager that we get the right car. Joey showed us several Brands and models. We started out at the Honda lot, but later moved to the GMC lot. After choosing the Acadia line, Brandon Hay was very helpful in picking the trim lever. He also offered to bring in a car from another dealer or place a factory order if he could not find our desire. We could not be more satisfied with Joey and Brandon and would recommend them to others. I also think that we made some new friends. Jerry C. Woods

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure, no stress, no hassle!

Pattersons dealership gave us a pressure free experience, by professional and courteous staff. At no time did we feel like we were being pressured into buying. The staff was quick to put us at ease and answer our questions without hesitation. We would recommend Pattersons to friends and family. Pattersons will keep our business. Thanks to Stella Yarborough for a stress free experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

my new 2015 GMC 2500HD

Purchased my 2015 GMC 2500HD from Tyler Cameron, at the Hyundai showroom. Have known Tyler & the Sales Manger for a few years. So, I decided to shop for my new truck with them. Emailed Tyler a build sheet from the GMC website, on Wednesday, of the truck I wanted. There were certain options I wanted on my truck. Received phone call on Friday to come in on Saturday, and discuss purchasing a truck. Was shown the specs on a truck, that was at another dealership. Went for a test drive in a truck that was on the lot, to check out the interior and features on a GMC truck. Came back from test drive and Tyler had found a truck with more options at a very little higher price. The truck was more than expected, bought the truck. Truck arrived at Patterson's, there were three options that had to be dealer installed. It only took 2 days to have the options installed. Took delivery of my new truck on Thursday. Tyler has been in contact with me, since purchasing my truck to make sure everything is going well. Couldn't ask for better service from a salesman. Am recommending Tyler to all the people I hear are interested in purchasing a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great Dealership

Great selection of vehicles and great sales reps. Stella is fabulous! You won't feel pressured to buy a car. Stella believes you should buy the car that you are comfortable in. After you buy, they are still there for you for any questions you may have about your new car.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Extremely Positive Experience!!!

Worked with a guy named Derek Mathews (940 257 1866). He seemed very knowledgeable and motivated to ensure I found the vehicle that fit me and my family well! I recommend him to all my friends and their friends who may be looking for a new vehicle. Quick, friendly, and professional service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Very friendly customer service!!

I highly recommend giving Derek Mathews a call when you're ready to buy your next car. He is very friendly, helpful, and knowledgeable. He was easy to talk to and addressed any questions or concerns I had right away. Derek will make sure you find the right car for you. Give him a call at 940 257 1866.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
3 people out of 3 found this review helpful.

Very Accomodating

Love! Love! Love! Our total experience at Patterson have been awesome. Brandon Hay has been awesome in helping at the time of the purchase and when I needed re-pin striping. Everyone we have been in contact with there are very knowledgeable and allowed us the time to make decisions without being rushed or pushy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Amazing customer service!

Mike Misner was absolutely incredible! This guy went so far out of his way to help us get the preowned car we wanted. Here's our story....we first went to Patterson's to look for an Armada, and that is when we met Mike. After we drove the Armada, that particular one wasn't really what we were looking for. We had found a Platinum Armada at a competing dealer, and when we mentioned to Mike, he drove us over to his competition because he knew some of the salesmen over at that dealership and he wanted to make sure to put us with someone he trusted. So even though he thought he was going to lose the sale to a competitor, he still wanted to help us out. As it turned out, we weren't real happy with that vehicle either. We had happened to mention to Mike that we had found one with the exact specs we wanted in Georgia.....(we live in Texas). Well, long story short, after coming to an agreement, he flew a guy out there and drove it back....a 15 hour drive! As a preowned car, it had some minor issues, Mike made sure all our concerns about the vehicle were addressed and fixed before we took delivery. So because of his hard work, we did get the vehicle we wanted. I can say this, Mike is not a "salesman." He truly assisted us in our purchase with absolutely NO pressure, or any of that typical "car salesman" feel. He asked questions, and found out our needs and did whatever he could to take care of us.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

good service

Overall great buying experience. Will definitely come bac. The deal went smooth and never felt rushed. Brad seemed like a genuine worker and knew his job

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.