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D'ELLA Honda of Glens Falls

(884 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(884 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of D'ELLA Honda of Glens Falls from DealerRater.

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Excellent experience buying a vehicle

Our experience at D?ella was excellent as always. That?s why we continue to purchase vehicles from them. Van Chakalis, Jr. is an excellent salesman who takes time to know his customers. No complaints here! We had service on one of our vehicles the week prior to our purchase. That too was a good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Well done

Very satisfactory service. But this format is a complete pain in the xxx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Oil change and inspection

I?ve been a customer at D?Ella in Queensbury for years. I had my yearly inspection and an oil change at this visit. They were quick and kept an open line of communication. Outstanding customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Service review

Great service! They were quick and responsive. Explained everything that needed to be fixed. They were very friendly too

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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2022 Ridgeline RTL-E new purchase

Outstanding dealership from the sales process through service/maintenance. I refer anyone I know in the market for a new/used car to go see them

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service As Usual

Great place to bring your car for service, or to buy a car when the time comes

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Very friendly and helpful worked very hard to get

They met my needs very friendly . Scott the business manager was very helpful. And Jeffery our salesman was great. So friendly and very helpful to get me my new Chevy trailblazer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Ram 1500

The people at Della Honda were so full of energy, it made buying a vehicle so easy, no pressure what do ever

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience at Della

Just picked up our second lease vehicle from Della Honda last week. We had such a good experience with our other lease we returned to lease a second car from Della. Again, they did not disappoint. Christian, Scott and Kurt were courteous, knowledgeable and very patient through the entire process. Always found time to call us back promptly when we had any questions. Would definitely recommend going to this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Della Honda Body Shop #1

My daughters car was at the Della Honda Body shop and the work and service was top notch. Victoria was very kind and knowledgeable in setting the expectations on the time line for my repair and worked well with my insurance claim adjuster .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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