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DELLA Honda of Plattsburgh

(673 reviews)
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2023 consumer dealer award

Reviews

(673 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of DELLA Honda of Plattsburgh from DealerRater.

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Very Helpful

Very helpful in helping me get a loan for the car since it was my first time!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Viola, Thank you very much for the "5 STAR" review. It is very much appreciated. We all wish you the best with your new car!!! Please have a safe and fun week. Ernie Galarza DELLA North Platform Manager 646-522-7855

Honda CR-V 2019

First oil change and service . Tires rotated and complimentary wash.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Gary, Thank you for the "5 STAR" review. It is truly appreciated! Please have a safe and fun week. Ernie Galarza DELLA North Platform Manager 646-522-7855

Service Review

Prompt and efficient! Good concierge service. Reasonably priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Bruce, Thank you for the "5 STAR" review and kind words. Be safe and have a wonderful weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855

2019 Honda Ridgeline Service

Very pleased with the service I received at Della Honda. I will return for all my Ridgeline services. Thanks Caitlan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi John, Caitlin and the DELLA Honda Service Staff all thank you for the "5 STAR" review. We wish you the best with your Ridgeline and also hope you stay safe and well. Have a wonderful week and thanks again. Ernie Galarza DELLA North Platform Manager 646-522-7855

Honda

Once again the service was excellent. Services were done quickly and efficiently. The staff is very nice and informative. Thank you Honda for making this experience pleasant and stress free.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Carol, Thank you very much for the "5 STAR" review. This is truly appreciated. Please be safe and have a wonderful weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855

CRV brake repair

During vivid 19 no one allowed into building, kept me informed through the service what was going on

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rodney, Thank you for the "5 STAR" review and also for supporting our safety protocols for staff and customers. We hope you remain safe and look forward to your next visit. Please have a wonderful weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855

Lease servicing

The Plattsburgh Della Honda has an amazing team! I was worried with the Covid-19 outbreak that my oil change, 1-year maintenance and NYS inspection would not be able to be completed in time. Jason H was there to greet me when of dropped off my car and Kyle was there the next day when I picked it up. Everything was sanitized and the staff I observed while there were following all safety protocols. Thank you to Jason and Kyle for making me feel safe, as well as those behind the scenes taking care of my car. I am currently leasing my 4th Honda Civic from Plattsburgh Della Honda and have always been more than satisfied with the lease and service process! Thank you all at Della Honda!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tamber, Jason and Kyle, as well as the entire DELLA Honda Service Staff, thanks you for taking the time to write this very nice "5 STAR" review. And, thank you for supporting our safety protocols! 4 Hondas??? Wow...you are truly a "VIP" customer. Thank you again...please be safe...and have a wonderful weekend. Ernie Galarza DELLA North Platform Manager 646-522-7855

Purchase of HR-V

I had a great experience with everyone. I had to pretty much do the whole sale via text but I still received great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Montana, We are very happy we could help. This is a prime example of buying online and via texting and how easy it is to accomplish. Thank you again for your patronage and for the "5 STAR" review. We wish you the best with your new HR-V and please stay safe. Have a wonderful year. Ernie Galarza DELLA North Platform Manager 646-522-7855

Customer

Very good. He was friendly, courteous, and helpful with his explanations of the condition of the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi David, Thank you very much for the kind words and "5 STAR" review. Please be safe and take care. Ernie Galarza DELLA North Platform Manager 646-522-7855

rachael_everleth@yahoo.com

it was good facility was clean people were friendly service was done in a timely manner

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Rachel, Thanks for the kind words. Ernie Galarza DELLA North Platform Manager 646-522-7855