Cadillac of Naperville

With the customer satisfaction at the center of their focus, my buying experience it was great. No pressure, no hassle.

This was a return for the second time and I was lucky enough to get my past salesman, Ray, so things went smoothly and I had my new car with only one visit Best dealership i have ever been to

I’ve had the privilege of dealing with Ray Gandurski for the past decade, during which time I’ve bought or leased Cadillacs including XT5s and Lyriqs. I just recently picked up the car of my dreams….a 2025 black Lyriq wrapped in Pearl Light Green. It is the most beautiful and distinctive car you will ever see. Ray personally oversaw the entire process until it was done to perfection. It’s not an exaggeration to say that Ray has become more than a car salesman. From my first interaction and purchase, he’s become a trusted friend. I have never felt “sold” to but “advised,” never pushy, but consultative. His commitment and genuine care for his clients are unparalleled. What’s more, Ray’s support doesn’t end with the sale. He remains readily available for questions or whenever there is an issue with my vehicle which is rare. If necessary he works closely with service department to ensure quick and competent solutions. Ray is consistently there to offer expert guidance and thoughtful insights. Ray Gandurski is the epitome of a true automotive professional. He combines an extensive knowledge of Cadillac vehicles and the automotive marketplace in general. He has a passion for ensuring that his clients receive personalized and top-notch service. Each transaction with Ray and his team feels like a consultative process aimed at securing the best vehicle. He is dedicated to exceptional service, client satisfaction, and most importantly, building lasting relationships with his clients. I have purchased or leased new vehicles every year or two through many different dealerships over the past 60 years and never experienced the kind of excellent service that I experienced with Ray Gandurski and his team at Naperville Cadillac. Jean Singer

I was actually looking to purchase another car, but ended up seeing another Cadillac to my liking. Aaron, Bennett, and Sherrie made my simple deal even more easy with their outstanding customer service. Treated me like family and we even watched the Kentucky Derby together after the deal was done. Highly recommend Cadillac of Naperville. Love my CTS!!!

Jay the salesman was good the account, Sheri or something like that left me very disappointed. When a customer says NO they mean No she wouldn’t listen. That was the respect you get from buying four cars from you. ,

Great experience I will buy again from them again no hidden fees or xx GOOD PEOPLE TO DESL WITH

I recently had the pleasure of purchasing a Cadillac from the Naperville dealership, and I can't speak highly enough about the outstanding service provided by Sales Associate Max DeMare and Finance Manager Sherri Pacchiano. From the moment I walked in, Max's friendly demeanor and deep knowledge of the Cadillac lineup made the selection process seamless and enjoyable. He patiently answered all my questions, ensuring I felt confident in my choice.​ Sherri's expertise in finance was equally impressive. She walked me through all the available options with clarity and professionalism, making what can often be a daunting process feel straightforward and stress-free. Her transparency and attention to detail were truly appreciated.​ The level of customer service I experienced here is truly commendable. Both Max and Sherri exemplify what it means to go above and beyond for a customer. If you're in the market for a new vehicle, I wholeheartedly recommend reaching out to them. Their dedication and professionalism set a high standard in the automotive industry.

My Salesperson Mark Heffner handled my purchase of a 2019 Lexus RX 350. The car is beautiful. It was ready when I arrived, clean and exceptionally detailed. This dealership is first class and I highly recommend Mark for his knowledge and professionalism.

I feel at home my experience was great and the service was great I was in and out

Wonderful experience purchasing from Cadillac of Naperville. I got a beautiful car and the best service of any dealership I've ever been to. I would recommend buying here for a great deal and excellent customer service. Ask for Bennett!