Dealers  /   Naperville, IL  /  Cadillac of Naperville

Cadillac of Naperville

4.0 out of 5 4.0
30 reviews
1507 W. Ogden Ave. Naperville, IL 60540
Rectangle 48
Sales 9:00 AM - 6:00 PM
Service 8:00 AM - 4:00 PM

Cadillac of Naperville Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed
Dealer website
Dealer website
New (630) 225-7081
Used (630) 225-7064
Service (630) 225-7071

Inventory

NEW
$80,915 MSRP $109,450
2017 Cadillac ATS
  • Exterior Color: Crystal White
  • Interior Color: Black
  • Transmission: 8-Speed Automatic
  • Drivetrain: RWD
NEW
$43,675 MSRP $43,675
2019 Cadillac XT5
  • Exterior Color: Dark Granite
  • Interior Color: Sahara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$43,675 MSRP $43,675
2019 Cadillac XT5
  • Exterior Color: Black Metallic
  • Interior Color: Sahara Beige
  • Transmission: 8-Speed Automatic
  • Drivetrain: FWD
NEW
$85,090 MSRP $85,090
2019 Cadillac Escalade
  • Exterior Color: Black Raven
  • Interior Color: Shale With Jet Black Accents
  • Transmission: 10-Speed Automatic
  • Drivetrain: 4WD
NEW
$56,000 MSRP $56,000
2019 Cadillac XTS
  • Exterior Color: Black Raven
  • Interior Color: Black
  • Transmission: 6-Speed Automatic
  • Drivetrain: AWD
NEW
$54,140 MSRP $54,140
2019 Cadillac XT5
  • Exterior Color: Black Metallic
  • Interior Color: Cirrus
  • Transmission: 8-Speed Automatic
  • Drivetrain: AWD

About Our Dealership

Dealer on Cars.com since June 2002

Cadillac is reinventing affordable luxury by providing outstanding value in the luxury market. Cadillac of Naperville?s

...

sales team invests the time and effort to ensure that every purchase is stress-free. With one of the largest inventories in the Chicago area, we offer a fabulous selection of new and certified Cadillacs, as well as luxury used vehicles. Our service department is open Monday through Saturday to keep you on the road. One advantage of the service department is the NaperCare Advantage plan, our exclusive plan protects our customers from the wear and tear of everyday life. We are committed to our customers and the Cadillac brand, see the difference at Cadillac of Naperville.

"Cadillac of Naperville has more Cadillacs in inventory than any other Cadillac dealership in the Midwest."

Photos & Videos

5
Photos |
Video

Service

Tire Rotation

$99.95

Wiper Blade Replacement

$59.95

Oil, Filter Change (Premium)

$99.95

Fuel Injector Service

$204.95

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.0 out of 5 4.0
30 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews sale manager
All Reviews sale manager
All Reviews sale manager
  • 5.0 out of 5
    We leased a new 2019 SX5 Cadillac from Jon Blake.
    by Tony Restaino from 0S 121 Willis Circle, Geneva, IL 60134
    December 27, 2018

    Jon and other Cadillac of Naperville folks were very professional and helpful in answering questions I had about the vehicle lease. They always asked if... we needed something to drink food to snack on.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Service at Cadillac of Naperville
    by Haynes, Antoinette M from Aurora, IL
    December 11, 2018

    The staff at Cadillac of Naperville are a dream to behold. I am always well taken care of.

    5.0 out of 5
    Customer Service
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    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • FEATURED REVIEW

    5.0 out of 5
    Excellent sales experience
    by CT6 Fan from Naperville, IL
    January 5, 2017

    Purchased my 4th Cadillac from this dealer and Paul Stonehouse specifically. Great experience. Paul went above and beyond as he always does. Very thorough... and thoughtful, as well as professional.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    Very Good Customer Service
    by Lambert, Lauren from Bolingbrook, IL
    November 16, 2018

    The major problems were repaired, but there were still issues after the repair. I feel like the diagnosis should have caught everything.

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    Service repair
    by C Y Escalade from Lombard
    June 16, 2017

    My service advisor Kendall was really great with taking care of all of my need.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    Not as Advertised
    by Car Buyer from Des PLaines, IL
    June 13, 2017

    I was working with a sales associate for about a week over e-mail and talked with the sales manager to schedule a visit. When I arrived I learned that... the car I was interested in was being used as daily driver by one of the employees and had over 2,000 more miles than advertised. The car was not in condition to be shown since it was being driven every day. After test driving the car it seemed like the transmission was not shifting properly. Overall, it was not worth my time.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    2.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologies if the vehicle did not meet you expectation. We have our management team drive each vehicle so that we can make sure the vehicles exceed ...our inspection standard. We had our qualified technician review the concern and the vehicle was operating with in manufacture specs. We do want to thank you for brining this to our attention and we look forward to working with you in the future.

  • 5.0 out of 5
    CTSV service
    by Ed OSadzinski from Cary, IL
    June 12, 2017

    Recently worked with the very professional and pleasant service staff at cadillac of naperville. Bonnie was great and working with Mark Klodzinski service... manager was a pleasure. The address my needs immediately and were always very curteous, knowledgeable and professional. I will continue to bring my recenlty purchased used vehicle to cadillace of naperville! Great service department team!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    used purchase
    by Ed OSadzinski from Cary, IL
    June 12, 2017

    Recently purchase a used CTSV from Coach and wanted to express the very exceptional experience I received. Both Coach and sales manager Jeremy were a... pleasure to work with. Made my purchase transaction smooth and will contintue to do business with cadillac of naperville. Great team and very professional! Keep it up!

    5.0 out of 5
    Customer Service
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    Tire valve mis diagnoses
    by Frank from Naperville
    May 8, 2017

    Valve problem mis-diagnosed causing a trip to my Firestone dealer who found the problem sending me back to the dealer.

    1.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand the frustration you felt getting the tire pressure monitoring system fixed and apologize for the run around you went through. Sometimes ...when a client has a non manufacture center work on a car and then have us review it we are always cautious to not cause additional cost to them. Although the tire installer was in and around the area of failure, we felt that if GM requested additional proof of failure we were in a good spot to assist you. I'm glad your vehicle is fixed and hope to have the opportunity to service your vehicle in the future. Marc Klodzinski- Service Director

  • 1.0 out of 5
    Horrible customer service!
    by Joni from Burlington ia
    December 30, 2016

    By far the most rude disrespectful dealership I have ever seen!! I called about a chevy equinox I had money down, pre-approved from my bank, everything... ready. You would think they would want a sale guess not! We had asked 1 question..why did the previous owners trade it in. Normal question right? Well Jeremy the manager was very rude, called my fiancé ignorant said he wouldnt sell us the car terrible!! He obviously needs to take a class on customer service. So now I will take my business and money somewhere else!

    1.0 out of 5
    Customer Service
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    Quality of Repair
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
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