Cadillac of Naperville

Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 7:00 PM

Cadillac of Naperville Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 7:00 PM

Tuesday

7:30 AM - 7:00 PM

Wednesday

7:30 AM - 7:00 PM

Thursday

7:30 AM - 7:00 PM

Friday

7:30 AM - 7:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since June 2002

Cadillac is reinventing affordable luxury by providing outstanding value in the luxury market. Cadillac of Naperville?s

...

sales team invests the time and effort to ensure that every purchase is stress-free. With one of the largest inventories in the Chicago area, we offer a fabulous selection of new and certified Cadillacs, as well as luxury used vehicles. Our service department is open Monday through Saturday to keep you on the road. One advantage of the service department is the NaperCare Advantage plan, our exclusive plan protects our customers from the wear and tear of everyday life. We are committed to our customers and the Cadillac brand, see the difference at Cadillac of Naperville.

"Cadillac of Naperville has more Cadillacs in inventory than any other Cadillac dealership in the Midwest."

Service

Tire Rotation

$99.95

Wiper Blade Replacement

$59.95

Oil, Filter Change (Premium)

$99.95

Fuel Injector Service

$204.95

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.6 out of 5 3.6
27 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 4.0 out of 5
    June 16, 2017

    My service advisor Kendall was really great with taking care of all of my need.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 3.0 out of 5
    June 13, 2017

    I was working with a sales associate for about a week over e-mail and talked with the sales manager to schedule a visit. When I arrived I learned that... the car I was interested in was being used as daily driver by one of the employees and had over 2,000 more miles than advertised. The car was not in condition to be shown since it was being driven every day. After test driving the car it seemed like the transmission was not shifting properly. Overall, it was not worth my time.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We apologies if the vehicle did not meet you expectation. We have our management team drive each vehicle so that we can make sure the vehicles exceed ...our inspection standard. We had our qualified technician review the concern and the vehicle was operating with in manufacture specs. We do want to thank you for brining this to our attention and we look forward to working with you in the future.

  • January 5, 2017

    Purchased my 4th Cadillac from this dealer and Paul Stonehouse specifically. Great experience. Paul went above and beyond as he always does. Very thorough... and thoughtful, as well as professional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2017

    Recently worked with the very professional and pleasant service staff at cadillac of naperville. Bonnie was great and working with Mark Klodzinski service... manager was a pleasure. The address my needs immediately and were always very curteous, knowledgeable and professional. I will continue to bring my recenlty purchased used vehicle to cadillace of naperville! Great service department team!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 12, 2017

    Recently purchase a used CTSV from Coach and wanted to express the very exceptional experience I received. Both Coach and sales manager Jeremy were a... pleasure to work with. Made my purchase transaction smooth and will contintue to do business with cadillac of naperville. Great team and very professional! Keep it up!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 8, 2017

    Valve problem mis-diagnosed causing a trip to my Firestone dealer who found the problem sending me back to the dealer.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We understand the frustration you felt getting the tire pressure monitoring system fixed and apologize for the run around you went through. Sometimes ...when a client has a non manufacture center work on a car and then have us review it we are always cautious to not cause additional cost to them. Although the tire installer was in and around the area of failure, we felt that if GM requested additional proof of failure we were in a good spot to assist you. I'm glad your vehicle is fixed and hope to have the opportunity to service your vehicle in the future. Marc Klodzinski- Service Director

  • 1.0 out of 5
    December 30, 2016

    By far the most rude disrespectful dealership I have ever seen!! I called about a chevy equinox I had money down, pre-approved from my bank, everything... ready. You would think they would want a sale guess not! We had asked 1 question..why did the previous owners trade it in. Normal question right? Well Jeremy the manager was very rude, called my fiancé ignorant said he wouldnt sell us the car terrible!! He obviously needs to take a class on customer service. So now I will take my business and money somewhere else!

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 23, 2016

    Bobby was our salesman, l found a car with everything we wanted on the vehicle. I've been looking at Cadillac's for months and every time we found what... we wanted it was sold before we could arrange to get to it. I emailed the dealership the evening I found the vehicle, Bobby called the next morning as I had a few questions about it. Within 15 minutes after our first call he had my answers and we set an appointment to take a look at it. When we showed up to look, the car had been completely detailed and ready to go. As we were waiting on paperwork just about everyone working at the dealership stopped by Bobby's office to introduce themselves. My wife and I were treated with utmost respect the whole time we were there. I've never been treated that well at ANY dealership I've ever been too. Definitely will be back to look when another car is needed!! Thank you Naperville Cadillac!!!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 1, 2016

    Had the exact vehicle I was looking for in Cadillac xt5. Went via Costco program. Once I called them, Brad the sales manager called me in my phone and... welcomed us. Chris was the sales person and was awesome. No pressure to buy anything. Very professional. Very happy with purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your business and taking the time to give us a review. Congratulations on your new XT5 and enjoy.

  • 5.0 out of 5
    June 11, 2016

    This dealer is by far the most courteous, proffesional and pleasant to work with. I have bought several cars in the past through dealerships however this... group of people stand out amongst the rest! I am truly impressed and completely won over. I had the great pleasure of purchasing my Certified Pre Owned Cadillac coupe through Pam who is a joy, Paul "coach" Litwicki who is just an amazing person to talk to, Tim Gehr who works with the buyer to make the deal happen and is transparent which is rare in this industry. Finally Carlos Alvarez who is detailed in breaking down the bill of sale and being very knowledgeable and personable. You all have made a life long loyal customer!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review. Our team enjoys hearing about your purchase experience at Cadillac of Naperville. Congratulations on the purchase of your C...adillac.

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