Toyota of Naperville

Larry Dulik was really nice and helpful, Thank you for helping me with my new car.Thank you for your honesty. i love my car

I love my brand new car ! Really great place great and very nice people! !! Definitely I will be back here to buy my next car in the future.

I generally dislike the process of buying a new vehicle, but Larry and everyone else at Toyota of Naperville made it a PLEASANT experience. He was very responsive to my needs,answered all of my questions,and made sure that all the processes involved moved along quickly. I definitely will recommend this place!

Enjoyed working with Justin. He listened to our needs and kept in touch with us regarding what was available to meet our needs. I would highly recommend Justin! He was a delight to work with.

Jose is very knowledgeable, friendly, and a pleasure to work with. My car purchase was #3 for the family from Jose! Would recommend anyone looking to purchase to visit him first!

If you are looking for a no pressure salesman, Mukesh Mehta is your guy. He's very helpful. He really works to get you a good deal. I would not hesitate to purchase another car from this dealership through Mukesh.

This was our first time dealing with Toyota of Naperville. Our previous cars since 2003 have been Acuras. They have a very nice clean showroom and were very hospitable. Our primary salesperson, Nadeem was great. Seemed very knowledgeable of the features of the Toyota Avalon Touring that we leased. The actual transaction process went smoothly - the entire purchase transaction and car walk-thru only took about 2 hours.

Sales person Jacob Basathia is the most accommodating individual to see you receive exactly what you want and makes the entire sales process smooth and you know that you will be leaving in the vehicle that you want---Jacob makes sure that you will be able to drive away that same day with license plate and registration card in the vehicle of your dreams. Others are also helpful in the sales process like the finance manager (Kal) who explains the different packages available and no pressure is placed on the buyer to take something you do not want. The service dept is also outstanding with a large comfortable waiting area and knowledgeable service advisors like Mike Gervais to assist you and move the waiting process along as quickly as possible.

Went into dealership with specific vehicle in mind. Met with Jacob who helped me order the specific model, equipped the way I wanted as nothing available within 1000 miles (they looked). Introduced me to Peter who presented a very agreeable price and I signed off on the deal. They kept me informed of the vehicle's progress as it was built and let me know the day it came in. Closed on the order in a few hours (including financing). All and all, a very smooth transaction. Jacob went out of his way to answer any questions we might have on the vehicle and the process as we went forward. Even arranged for a long-duration (several hours) test drive to help my wife and I really experience the vehicle before purchase (some dealerships give you the "four right turns" test drive). I came to this specific dealership as I have a long-term relationship with different dealership Dan Wolf (owner) also owns. That is a top-down approach that he drives thru to all his staff and their activities The staff is always friendly and helpful whenever I needed them in the past. .

I bought a certified Avalon from this store in April. I drove the car and did a thorough inspection. But it's impossible to see everything. There were a few issues that came up after purchase. The sales department responded and went far and away above and beyond the call of duty to make sure that we were happy. I can't remember a single time when a car dealer was so concerned about our overall experience with their store. This Toyota store gets five stars. Thank you