Reviews
Car Purchasing Experience
Thank You Harvey Nyien for Excellent help to Pam and I in purchasing a newer car. You were so very helpful in the Finance/Credit rating search process. Also You were very knowledgeable in the presentation of the vehicle to us and you were very proficient at getting the things done that we needed to drive home in a beautiful 2010 Prius. You were answered prayer to us. Thank You Harvey.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Sales person Rating
We were very pleased with the speed and courtesy of the sales person, Harvey Nyien on our first visit at Toyota of Naperville. We rate his service a 5 with good reason, he earned it. Joe in the Finance dept also gets a 5 rating for his exemplary speed and accuracy in his job there also. We are luvin the car!! johnanpam s.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Professional
I had a very good experience buying a car over there, very professional people and Jeff was amazing!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Unbeatable
One of the best experience we've ever had. Elizebeth was great, staying through the entire process with our Sienna purchase. I loved the place, professionalism and great stress free buying experience. would really recommend.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience in over 3 decades of purchasing vehicles!
I want to give a big shout out to Samantha Cosylion and the entire team for the wonderful experience my son & I had purchasing his first "real" car after his college graduation. I've worked in the retail and customer service industry for 35 years and recognize and applaud Sam and team during our purchase of my son's Corolla. Sam was professional, a great listener, knowledgeable and created a "no pressure" atmosphere during our transaction. The rest of the team also conveyed the same atmosphere. Toyota products and services sell themselves and each member of the team clearly presented and answered questions regarding them and we never felt any pressure to make a purchase. The consumer can purchase a Toyota at many dealers and outlets. It's the people in those dealerships that make the difference. Sam and her team are a tremendous asset to Toyota of Naperville. We look forward to working with Sam and team for our future vehicles purchases. Thanks again Toyota of Napervlle!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
No hassel!!
I have been looking for a used SUV, visited many dealers. Some ok some bad, but nothing like this dealership. The salesman(Dave) was an a pleasure to deal with. Great offer on my trade-in, great price on the purchased vehicle. Not only was Dave easy to deal with, but the team was a pleasure to work with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very good service
Mike beck was very helpful. Purchased new vehicle in a few hours with trade in. Have purchased 3 cars from mike beck. Service dept has always been professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great job
Great job, Scott and Janine! Best deal offered as compared to other local dealerships and CarMax. Love the customer lounge: good coffee, water, and comfortable places to relax!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent
excellent costumer service as soon as we got in they offer water or coffer and when we started discussing what we're looking for kam zaidi made it really easy because we're very picky but he showed us options and he explained it very well.we had a great experience
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
new car purchase with trade in
Thoroughly professional staff, excellent selection of autos. Good prices on new and trade in value. Reasonable approach to negotiation and agreeable result Nice facility as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car