Reviews
Excellent customer service.
Excellent customer service. Friendly knowledgeable staff. Very professional and polite sales manager. Great experience! Would recommend this dealership to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was our true pleasure, Dawn, to provide you an excellent and recommendable vehicle purchasing experience here at CDJR of Utica. Thank you very much for your many commendations and trust in the team with your time and business. Have fun, travel safely, and come back to see us again down the road!
An Unbeatable Car Buying Experience at chrysler, Dodge
An Unbeatable Car Buying Experience at chrysler, Dodge Jeep and Ram of Utica.– Ask for Tyler! I recently purchased a new vehicle from chrysler, Dodge Jeep and Ram of Utica., and I can genuinely say it was the most positive car-buying experience I've ever had. From the moment I walked in, I knew I was in good hands, and they truly went above and beyond to ensure all my needs were met. What truly set this experience apart was the exceptional service provided by Tyler. He wasn't just a salesperson; he was a true partner in the process. Tyler listened intently to my preferences, understood my budget, and expertly guided me through the options without any pressure. He was incredibly knowledgeable about every vehicle, patiently answering all my questions and providing insights I hadn't even considered. Tyler’s dedication didn’t stop at finding the right car. He seamlessly handled every aspect of the purchase, from navigating the paperwork to ensuring the vehicle was perfectly prepared for pickup. It felt like every detail was taken care of, making what can often be a stressful process feel incredibly smooth and enjoyable. He clearly values his customers and is committed to delivering outstanding service. If you're in the market for a new vehicle and are looking for a dealership that prioritizes customer satisfaction and provides truly personalized service, look no further than chrysler. Dodge, Jeep and Ram of Utica.. And seriously, do yourself a favor and ask for Tyler. His professionalism, expertise, and genuine desire to help make him an absolute standout. I wholeheartedly recommend them and will definitely be returning for any future automotive needs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It's reviews following experiences like yours, Harley, that truly brighten the day for us here at CDJR of Utica. Thank you very much for sharing your thoughts following the vehicle purchasing experience you had working with Tyler. That he not only felt like an advisor but a true partner in your buying journey will undoubtedly mean a lot to him, as will your commendations for the attentive, knowledgeable, patient and efficient guidance you enjoyed. It was our sincerest pleasure to help you match with the perfect vehicle, and we wish you many exciting and safe travels to come. Please be sure to let us know if our support is needed for anything along the way!
By far, my easiest car-buying experience ever!
By far, my easiest car-buying experience ever! Brian was amazing and covered all the bases to help me out. Kyle in finance was smooth and efficient. All around, a great experience and they'll help you get into a new car without breaking the bank. Highly recommend!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We want buying a new car to be an enjoyable experience, Ryan, and it's wonderful to hear that was the case for you at CDJR of Utica. Thank you very much for your business and positive feedback. Knowing their collective assistance led to a smooth, efficient and recommendable experience will mean a lot to both Brian and Kyle. Have fun, travel safely, and come see us again sometime!
Fun and easy to work with got me in and out just with
Fun and easy to work with got me in and out just with what I needed Adam, Matt and the management team there was all a blast work with so happy with my Ram Truck. I will definitely be back.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was great to work with you as well, Kenny, and we sincerely appreciate the opportunity here at CDJR of Utica. Hearing teamwork led to a great customer experience is always music to our ears. Adam, Matt and our team sincerely appreciate your compliments, and it was our pleasure to help you have fun while finding the perfect vehicle match. Enjoy the road in your awesome new Ram, travel safely, and we'll see you again in the future.
One of the easiest car buying experiences ever, I got the
One of the easiest car buying experiences ever, I got the vehicle I was looking for, and from being to the end was a smooth process. Definitely will be going back for my next vehicle!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Alaina, nothing makes us happier than matching CDJR of Utica guests with their perfect vehicle fit. Thank you very much for allowing our team the opportunity. It was our pleasure to help your purchasing experience flow easily, and we wish you safe and happy travels to come.
A great place if your looking for normal people to do
A great place if your looking for normal people to do business with, ive had 2 vehicles through the service department and have enjoyed my experience every time.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're proud to be your trusted vehicle service provider at CDJR of Utica and thank you very much for the positive review. Knowing we've maintained your confidence through servicing two vehicles means a lot to us all. Drive safely and we'll see you again next visit!
This is my second jeep I have bought from Chrysler Dodge
This is my second jeep I have bought from Chrysler Dodge Jeep Ram of Utica . Adam, Matt, Kyle and Sean go above and beyond to provide a great customer experience !
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We always love helping familiar faces here at CDJR of Utica! Thank you so much for trusting us to help you purchase a Jeep vehicle for the second time. Adam, Matt, Kyle and Sean will be proud to hear their top-notch assistance exceeded expectations and gained your praise. Here's to many exciting and safe adventures ahead in your new ride. Be sure to let us know if we can help with anything along the way!
CDJR of Yorkville NY is hands down the easiest/fastest
CDJR of Yorkville NY is hands down the easiest/fastest best place to go if you need a vehicle for an excellent price. Not to say, the salesmen and everyone around the dealership have a very positive and kindhearted attitude. Kudos to the salesmen/women. KEEP UP THE GREAT WORK!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for the fantastic feedback! We're delighted to hear that our team at Chrysler Dodge Jeep RAM of Utica made your experience both easy and enjoyable. We appreciate your support and look forward to serving you again in the future!
Staff is friendly, informative and very helpful.
Staff is friendly, informative and very helpful. I would recommend family and friends to buy from CDJR of Utica.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're proud to have earned your recommendation, and thank you for trusting CDJR of Utica with your time and business. Our team will love knowing their friendly, informative and helpful guidance gained your compliments. Enjoy the road in your Jeep, stay safe, and come back to see us again in the future!
The best car buying experience I’ve ever had.
The best car buying experience I’ve ever had. Between the sales team, managers and finance, they made it a very smooth process for me!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're thrilled to hear your car buying experience here at CDJR of Utica was unmatched anywhere else, Margaret! Thank you very much for your time, business and lovely feedback. Knowing our team helped your purchase run smoothly makes us proud, and we wish you many fun and safe journeys ahead. Come back to see us again if we can help with anything along the way!