T J Toyota Inc

I typically steer clear of dealerships due to the negative experiences I've had. But when my Tacoma had an issue that required Toyota service I had no choice. My entire experience with TJ toyota was surprisingly excellent 👌. From the phone communication to the diagnosis and finally the repair. The whole service team puts the customer first. They are fair, honest, and accommodating. Their service manager especially, an honest man, thanks for your help Mike 👍 👍. I will recommend TJ service to all my friends. We'll see about your sales team when it comes time to replace our Venza with that Hybrid Rav4 😏😉.

Great experience. Jesse went above and beyond to help us get our new vehicle. He helped us pick and then get the Sequoia we wanted. Was very professional and worked with us given the limitations now. Highly recommend. Service department has been great everytime we go. Multiple Toyota's purchased throughout the years and keep going back.

Service Department charged me over $1,000 to fix my vehicle. Drove my vehicle home and they never fixed the problem and now they refuse to fix it. Was told by service Manager I was upset because he was not giving me my way.

I am happy to have my baby girl back!!! Thank you to TJ Toyota in Potsdam for there honestly and professionalism . I had to have the torque converter shudder replaced which was under a warranty,it didn’t cost me a penny.They even lent me a 2018 Toyota Corolla to use during the time.I am very pleased with the service I received as always they are amazing!!!( she has even more power and zip )

I would Like to Thank Jesse Jandreau for all his help in purchasing both vehicles ,and Would also Like to Thank the staff as well.Everyone is helpful and friendly every time i visit.

took my vehicle in for a recall and had very bad experience both mechanically and treated very poorly by the service manager

I'm very busy & my last two vehicles the first part of shopping was done via email with Shawn Williams. Both times he found exactly what I wanted at exactly the right price! I've dealt with service for 6 years now & they are great. Quick & accommodating. I drop my vehicle off they take me to work then bring me my fixed vehicle. Love these guys

Terrible service 2hrs for oil change absolutely unreal salesman that I have dealt with is slow very careless no enthusiasm or people skills just seemed to careless crazily was thinking about buying with them thank God I decided against that and went out of state for both of my toyotas also if u don't buy from this terrible place they are very unwilling to help with anything accessories questions doesn't matter salesmen told me I received attitude from there parts and service guy because I didn't buy there lol and the salesman himself said well did u buy hear I said nope and he said that's why so yeah I will spread the word of how insanely unprofessional slow careless and rude your staff is and I will write a new post everday to steer people away from this joke.of a car dealership

I have purchased 4 vehicles from TJ Toyota, and every time the customer service that Shawn Williams provides is above and beyond what any salesman has done for me previously. That alone will keep me coming back. The service that has been provided has always been quick, everyone is friendly and facilities are very clean and comfortable. Highly recommended!

We have bought two vehicles from TJ's and both times, nothing was sugar coated. We knew what we were getting and what the payments were going to be. Both times we had Shawn for a salesman and when we go to purchase a new car next year, it will be the same dealership, same salesman, and I know the same quality of service. Thank you TJ's for always providing high quality service!