Reviews
Mike McNeal is the best saleman at Matthew's!! He goes above and beyond to help you and I refuse to work with anyone else for my car buying needs. I'm currently in the process of getting my 5th Subaru the 4th from Matthew's with his help. I can't wait to finalize everything upon his return! Thank you for all you do for us Mike!
Mike McNeal is the best saleman at Matthew's!! He goes above and beyond to help you and I refuse to work with anyone else for my car buying needs. I'm currently in the process of getting my 5th Subaru the 4th from Matthew's with his help. I can't wait to finalize everything upon his return! Thank you for all you do for us Mike!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi desselman28! Mike and the Team at Matthews Subaru thank you for your loyalty and appreciate the great review. Enjoy your 5th Subaru to the fullest!
Everyone was courteous and didn't put pressure on me. It is a Very comfortable environment.
Everyone was courteous and didn't put pressure on me. It is a Very comfortable environment.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're overjoyed to hear that Lee gave you a great buying experience here at Matthews Subaru of Vestal, and our Service Department is keeping up with the same degree of excellence. We appreciate your business and will see you next time!
We were very happy dealing with Matthews Subara when looking for a new vehicle. Chris McAndrew was great to deal with. He was very friendly, knowledgeable, and professional. He was patient with us and not pushy. We had a great car buying experience thanks to Chris!
We were very happy dealing with Matthews Subara when looking for a new vehicle. Chris McAndrew was great to deal with. He was very friendly, knowledgeable, and professional. He was patient with us and not pushy. We had a great car buying experience thanks to Chris!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're so happy to hear that Chris made your car buying experience great. Thank you for trusting Matthews Subaru, and we look forward to seeing you again soon!
I met Jarrod upon arriving for my first Service appointment. He transitioned me in smoothly. Closed out my stay by explaining the services performed along with costs. He answered all my questions with patience and warm demeanor. The Service area is a bit congested, but it was busy.. that’s the way it gets. Everyone is willing to assist with any questions and/or concerns. I will return for next scheduled service.
I met Jarrod upon arriving for my first Service appointment. He transitioned me in smoothly. Closed out my stay by explaining the services performed along with costs. He answered all my questions with patience and warm demeanor. The Service area is a bit congested, but it was busy.. that’s the way it gets. Everyone is willing to assist with any questions and/or concerns. I will return for next scheduled service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi- We’re happy you had a great experience with our service department. Thank you for highlighting your experience with Jarrod.
Very friendly, courteous, and helpful. The only thing that I would have changed would be being able to get the car that day. We all have busy life’s and having to do it on two days is too much.
Very friendly, courteous, and helpful. The only thing that I would have changed would be being able to get the car that day. We all have busy life’s and having to do it on two days is too much.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Hi- Thank you for sharing your experience. We’re sorry for the delay, and we will use this feedback to improve scheduling and communication. Have a great day!
Todd Gavazzi & team are fabulous! ⭐️⭐️⭐️⭐️⭐️ Got it done for us! Jim & Mary Davis, Greene, NY
Todd Gavazzi & team are fabulous! ⭐️⭐️⭐️⭐️⭐️ Got it done for us! Jim & Mary Davis, Greene, NY
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Hi Jim- Thank you for sharing your positive experience with us at Matthews. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.
We dealt with Kyle. He was very knowledgeable, patient and helpful. Would recommend Matthews to anyone looking for a used car!
We dealt with Kyle. He was very knowledgeable, patient and helpful. Would recommend Matthews to anyone looking for a used car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Not sure why this dealership AND the 1 vehicle I was looking at 2024 Kia Seltos Mars Orange, VIN KNDEUCA73R7573695, is listed as no accidents, the CarFax shows no accidents yet I run the VIN using NMVTIS and it shows this vehicle involved in a sideswipe collision WITH airbag deployment. Also a record of total loss.
Not sure why this dealership AND the 1 vehicle I was looking at 2024 Kia Seltos Mars Orange, VIN KNDEUCA73R7573695, is listed as no accidents, the CarFax shows no accidents yet I run the VIN using NMVTIS and it shows this vehicle involved in a sideswipe collision WITH airbag deployment. Also a record of total loss.
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- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
I've been going to Matthews for 8 years now. Only once was I disappointed in my service experience, and Mike Savage was very willing to meet with me to correct the discrepancy in my bill, to my satisfaction. Today I went back to purchase my second Subaru, as my current Subaru was rear-ended. It was a busy Saturday, bur Dillon and Liam still made sure to fit me in to their schedule, to help me look for a new car. Liam asked appropriate questions about my likes and dislikes in a new car, to determine a "best fit" for me. Another dealership forgot that my car was in for service that day. (It has not been moved, when I returned at 5:00 p.m.) Two other dealers did not rotate my tires when they claimed they did. After 8 years, I still trust Matthews ! I have never felt as comfortable at a dealership as I do at Matthews.
I've been going to Matthews for 8 years now. Only once was I disappointed in my service experience, and Mike Savage was very willing to meet with me to correct the discrepancy in my bill, to my satisfaction. Today I went back to purchase my second Subaru, as my current Subaru was rear-ended. It was a busy Saturday, bur Dillon and Liam still made sure to fit me in to their schedule, to help me look for a new car. Liam asked appropriate questions about my likes and dislikes in a new car, to determine a "best fit" for me. Another dealership forgot that my car was in for service that day. (It has not been moved, when I returned at 5:00 p.m.) Two other dealers did not rotate my tires when they claimed they did. After 8 years, I still trust Matthews ! I have never felt as comfortable at a dealership as I do at Matthews.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!
2 years ago, I bought at Impreza 2023 from Kyle Youdas and decided if I wanted to upgrade in two years I would go back and buy a new one from Kyle again because of the way he took time to explain everything to me. So, I came back and bought a 2024 Forester Wilderness, everyone at Subaru Matthews is friendly and patient very service oriented, Thanks Matthews Subaru Did I tell you am 80,
2 years ago, I bought at Impreza 2023 from Kyle Youdas and decided if I wanted to upgrade in two years I would go back and buy a new one from Kyle again because of the way he took time to explain everything to me. So, I came back and bought a 2024 Forester Wilderness, everyone at Subaru Matthews is friendly and patient very service oriented, Thanks Matthews Subaru Did I tell you am 80,
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hi- We’re so glad to hear you had a great experience with Kyle! Thank you for your business and the great review!