West Herr Chevrolet of Hamburg

4.9
(84 reviews)
Visit West Herr Chevrolet of Hamburg
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:30pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (716) 780-4349 (716) 780-4349
Used (716) 780-4303 (716) 780-4303
Service (716) 312-1497 (716) 312-1497

Inventory

See all 125 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2008.
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
Welcome to West Herr New York!!!

Service center

Phone number (716) 312-1497

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–7:30pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

4.9
(84 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

hotshott54@aol.com

I went for inspection. Really fast service. I only take my truck to be serviced at best her and Hamburg

5.0

NY state inspection

Quick and excellent service, dropped off my car, service called me when it was ready and checking out was great, 5 minutes. I’ll use this service in the future

2.0

Do no go to this dealership location

Awful, do not go. They breached, warranty, never did a precar checkup and I've been trying to get my second key for over a month

5.0

Great service

Some what fast process. I got exactly what I wanted.Perfect for me and my family. Nice staff. Clean facility. Went out of their way to give me the perfect fit for me

5.0

Chevy Trailblazer 2021

Professional, courteous, and friendly service from the West Herr Chevrolet of Hamburg team today while my car was being serviced. I did not have a long wait time, and when I asked for assistance on using one of the features in my vehicle they were happy to assist me! Thanks for the great service.

4.8

Service for shifting issues

Shaun was great at communicating while my truck was in for service. Unfortunately the problem did not replicate itself while in their shop. Great service

5.0

2018 Chevy Silverado LT

Great customer service. Listened to my wants. Not pushy. Very friendly and accommodating. It was very busy that day and the sales staff made sure each customer was attended to and not left waiting. I would recommend.

5.0

Oil change and inspection

Excellent service by Jennifer and the West Herr Chevrolet team. Got my truck in and out very quickly. Took care of every thing that I asked for.

5.0

Latch

We’ve been having an intermittent problem with our latch. They replaced a part, checked electrical wiring and occasionally it still occurs again. They allowed us an open door policy, which is if we are available to drive in immediately for attention. In their defense, when I have taken it in the door opens.

5.0

Great service and friendly people.

Jason Bishoff and the team at West Herr were great from start to finish. They helped us find the best fit for our family, a beautiful 2018 Chevy Traverse.

Read all 84 reviews