I went for inspection. Really fast service. I only take my truck to be serviced at best her and Hamburg
NY state inspection
Quick and excellent service, dropped off my car, service called me when it was ready and checking out was great, 5 minutes. I’ll use this service in the future
Do no go to this dealership location
Awful, do not go. They breached, warranty, never did a precar checkup and I've been trying to get my second key for over a month
Some what fast process. I got exactly what I wanted.Perfect for me and my family. Nice staff. Clean facility. Went out of their way to give me the perfect fit for me
Chevy Trailblazer 2021
Professional, courteous, and friendly service from the West Herr Chevrolet of Hamburg team today while my car was being serviced. I did not have a long wait time, and when I asked for assistance on using one of the features in my vehicle they were happy to assist me! Thanks for the great service.
Service for shifting issues
Shaun was great at communicating while my truck was in for service. Unfortunately the problem did not replicate itself while in their shop. Great service
2018 Chevy Silverado LT
Great customer service. Listened to my wants. Not pushy. Very friendly and accommodating. It was very busy that day and the sales staff made sure each customer was attended to and not left waiting. I would recommend.
Oil change and inspection
Excellent service by Jennifer and the West Herr Chevrolet team. Got my truck in and out very quickly. Took care of every thing that I asked for.
We’ve been having an intermittent problem with our latch. They replaced a part, checked electrical wiring and occasionally it still occurs again. They allowed us an open door policy, which is if we are available to drive in immediately for attention. In their defense, when I have taken it in the door opens.
Great service and friendly people.
Jason Bishoff and the team at West Herr were great from start to finish. They helped us find the best fit for our family, a beautiful 2018 Chevy Traverse.