West Herr Chevrolet of Orchard Park

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(524 reviews)
Visit West Herr Chevrolet of Orchard Park
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 5:00pm
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Service Sales
Monday 7:00am–5:00pm 9:00am–7:00pm
Tuesday 7:00am–5:00pm 9:00am–7:00pm
Wednesday 7:00am–5:00pm 9:00am–6:00pm
Thursday 7:30am–7:00pm 9:00am–7:00pm
Friday 7:00am–5:00pm 9:00am–6:00pm
Saturday 9:00am–4:30pm 9:00am–5:00pm
Sunday Closed Closed
New (716) 312-1550 (716) 312-1550
Used (716) 312-1498 (716) 312-1498
Service (716) 312-1468 (716) 312-1468


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About our dealership

This seller has been on Cars.com since September 2008.
We are your dealer of choice for Chevrolet cars trucks vans and SUVs. When Buffalo or Hamburg Chevrolet customers want a wide variety of Chevrolet vehicles we are the first place they look. We are focused on customer service and satisfaction so even if you don't buy from us you know you won't go home disappointed. If you ever feel that we are not meeting your expectations please don't hesitate to contact us with questions concerns or comments. Whether you're buying or leasing - or browsing - you'll enjoy our service-focused attitude. At West Herr Chevrolet our customers always come first.
Your Western New York Chevy Dealer!

Service center

Phone number (716) 312-1468

Service hours



(524 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2019 Equinox

Purchased my truck in may and we have had some bumps in the road with it but I am ultimately please with this young gentlemen Derrick Hanitz after speaking with Mark Caruana who was on the same page as me and tentative to my concerns about these bumps I was encountering and had with this vehicle , Gary Bellinger went above and beyond to resolve one of my main concerns couldn't be happier, Derrick took over from Mark with a tough project and went above and beyond and didn't give up until he resolved it, it was a timely project and a lot of what the hecks but this young man is expectational at his job and the way he handle himself through the whole project great customer service Derrick Hanitz


Bad first time buyer experience!!

Problems from the start! Worst customer care lies and deception


Helpful and friendly.

Helpful and friendly. Answered all questions. Helpful and friendly. Answered all questions. Very Profeaaional and helpful provided good information about latest features


Slightly challenging to get the ball rolling.

Slightly challenging to get the ball rolling. Once in motion, however, Ken Edwards, Francis and the rest of the West Herr team provided seamless, supportive and very friendly services. In an extremely tight market, Ken identified the exact vehicle I was searching for. Francis even went out of his way to pick me up at the airport. I would quickly make the decision to buy from this group again if/when I need another vehicle.


Thank you to Jen Olsen and her assistant, Nick, for

Thank you to Jen Olsen and her assistant, Nick, for making this such an easy and pleasant experience. I love my new Equinox!!!


Good service, and no xxxxxxxx.

They have provided me with various options and Ross is a great guy. The insurance packages are also very nice, and are a great deal for the price.


Great service

Madison and every one at West herr Chevy always treats me to top notch customer service. I know there are many other places to get my oil changed, but Madison and her crew always take care of every detail and communicate along the way.



Professional. Very welcoming, always answers all questions. Service department fast and efficient. Everyone greets you when you come in


Helpful and friendly.

Helpful and friendly. Answered all questions. Provided good information about latest features of vehicle and demonstrated all features.


Number one car dealer

We just love them, they are so helpful and awesome with any problems we have great personalities treat you right, Thank you for your help,

See all 524 reviews