West Herr Chevrolet of Orchard Park

My day started just to gather information about purchasing a new car and how to return my lease. Well, a few hours later I was driving home in my newly... purchased vehicle. It was a seamless experience, our sales person was right on top of everything from the time we were introduced to our parting in the parking lot as we drive away.

Recently we purchased a Colorado Chevy Truck from this dealership and it was a positive experience from the moment we walked in. We had the pleasure of... working with Candice Stalker (Sales Manager) and Brandon Ross (Sales Associate) who were extremely professional, personable, and most of all knowledgeable. Candice was extremely diligent in making sure we got the best deal on the truck, whereas, Brandon educated us on all of the components of it. They did everything in their power to make sure we were satisfied. I can't thank them enough for making our experience worthwhile. We couldn't be happier with our new purchase.

I had my oil changed, friendly, helpful Service Dept.

Carl was our dealer that helped us and he was great ! He treated us like family and we felt like he had our best interest

From start to finish this is the place to buy a car or truck , Cathy Bernard could not have been a better help in purchasing my truck. And a big thank... you to Dan Payne for all his help too, West Herr is where I will always go for vehicles.

In these unique times we all have had to step back and review the simple things like where and how to correctly service the vehicle we all drive. The best... thing for me is it's a buyers market as limited inventory has finally rippled through. I was in for routine service and with the help again of this amazing behind the scence management team assistance you really never get to meet I did!!! They decided the value of my Chevrolet Silverado could get me into another new Silverado and save me money at the bottom line with such amazing financial possibilities in lending right now. I kinda chuckled as I already knew there was no way possible to get that option. To my disbelief I was driving a new truck again and I owe it to people who really care THE WEST HERR CHEVROLET FAMILY. Jeff my salesman Brandon who found the truck Mack who wrote the deal for Ross Allen to deliver back to Jeff just awesome. You gotta stop and see this dealership operate but plan on leaving with a new vehicle. When you see what trade value really is with a powerhouse Chevrolet family just smile and start driving the vehicle you have always wanted to. A simple phone call to Jeff Hall and you wont be disappointed. I am a 30year GM owner and currently have my 4th 2020 Chevrolet over real deals from real people

Again, I was highly satisfied with all aspects of my buying experience. Salesman, Joe, was the pergect person to have taken care of me and my concerns...

Our salesman, Joe, was the most helpful and courteous gentleman And so pleased he was our guy. Words , alone, cannot express our pleasure of doing business... with West Herr

I am over 60 and have never experienced a more complete car purchase, where I cannot find something to criticize. Every situation, created a positive thought,... from initial meeting to delivery was exceptional. I never felt pressured or deceived. This is the only car buying experience I have ever had that never caused a moment of doubt that they made my wants and needs addressed, no stress. Car dealership s and salespeople do not have a good reputation, they changed my mind at West Herr. xxxx I would send my Mom there! Absolutely 5 Stars

Ross Allen the general manager and all the staff make buying a new car very family friendly. Ross and his staff treated us so friendly and professional.... Buying a car at Wedt Herr has been a great experience