West Herr Chevrolet of Orchard Park

Purchased my truck in may and we have had some bumps in the road with it but I am ultimately please with this young gentlemen Derrick Hanitz after speaking with Mark Caruana who was on the same page as me and tentative to my concerns about these bumps I was encountering and had with this vehicle , Gary Bellinger went above and beyond to resolve one of my main concerns couldn't be happier, Derrick took over from Mark with a tough project and went above and beyond and didn't give up until he resolved it, it was a timely project and a lot of what the hecks but this young man is expectational at his job and the way he handle himself through the whole project great customer service Derrick Hanitz

Problems from the start! Worst customer care lies and deception

Helpful and friendly. Answered all questions. Helpful and friendly. Answered all questions. Very Profeaaional and helpful provided good information about latest features

Slightly challenging to get the ball rolling. Once in motion, however, Ken Edwards, Francis and the rest of the West Herr team provided seamless, supportive and very friendly services. In an extremely tight market, Ken identified the exact vehicle I was searching for. Francis even went out of his way to pick me up at the airport. I would quickly make the decision to buy from this group again if/when I need another vehicle.

Thank you to Jen Olsen and her assistant, Nick, for making this such an easy and pleasant experience. I love my new Equinox!!!

They have provided me with various options and Ross is a great guy. The insurance packages are also very nice, and are a great deal for the price.

Madison and every one at West herr Chevy always treats me to top notch customer service. I know there are many other places to get my oil changed, but Madison and her crew always take care of every detail and communicate along the way.

Professional. Very welcoming, always answers all questions. Service department fast and efficient. Everyone greets you when you come in

Helpful and friendly. Answered all questions. Provided good information about latest features of vehicle and demonstrated all features.

We just love them, they are so helpful and awesome with any problems we have great personalities treat you right, Thank you for your help,