Reviews
We recently needed to purchase a vehicle under immediate
We recently needed to purchase a vehicle under immediate circumstances. We knew we needed to seek Tom Woelfel's expertise and he didn't fail us. He also connected us with a consultant Dan Rubino who was both friendly and knowledgeable. We were able to walk out the door satisfied with our purchase within 2 days. Thank you West Herr. Go Bills!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hunter in service took care of me.
Hunter in service took care of me. He was very friendly courteous, and I will say with having the surface done I was in and out in no time greatly appreciated
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dennis, my service coordinator was excellent.
Dennis, my service coordinator was excellent. Kept me fully informed. Gave me projected times to finish that were accurate when parts were required to be ordered. Give me accurate timelines. Parts were installed as requested. Car came back. Looking good as New.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent dealership.
Excellent dealership. Derrick was an extremely helpful service advisor. Very knowledgeable and personable and professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They replaced a badly worn tire I had previously bought
They replaced a badly worn tire I had previously bought and told me we can’t let you drive on it And if we don’t have it in stock we will give you a loaner . they care about the safety of their customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience and Loved that you made me part of west
Great Experience and Loved that you made me part of west Herr family great job
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
It’s the best the only place to go and get a car or
It’s the best the only place to go and get a car or truck. The service is awesome and very helpful with all my needs.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Tom Mistretta did a great job assisting us.
Tom Mistretta did a great job assisting us. His knowledge is top notch. We recommend him to everyone!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tom Mistretta and the whole team at West Herr are
Tom Mistretta and the whole team at West Herr are amazing! If you are looking to buy in WNY I highly recommend them for both sales and service!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Got the vehicle we wanted!
Got the vehicle we wanted! All went smoothly. Great salesman! Great assistant.jon and Matthew.West Herr Chevy dealer. Great dealership! Convienent location close to home.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase