West Herr Toyota of Orchard Park

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(767 reviews)
Visit West Herr Toyota of Orchard Park
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 8:00pm
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Service Sales
Monday 7:30am–8:00pm 9:00am–7:00pm
Tuesday 7:30am–8:00pm 9:00am–7:00pm
Wednesday 7:30am–6:00pm 9:00am–6:00pm
Thursday 7:30am–8:00pm 9:00am–7:00pm
Friday 7:30am–6:00pm 9:00am–6:00pm
Saturday 8:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
New (716) 780-4348 (716) 780-4348
Used (716) 337-5201 (716) 337-5201
Service (716) 992-6144 (716) 992-6144


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About our dealership

This seller has been on Cars.com since September 2007.
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
West Herr Toyota of Orchard Park is WNY's #1 Volume Toyota Dealer in WNY!!!

Service center

Phone number (716) 992-6144

Service hours



(767 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The best

Always great service with west here toyota. I’ve bought two car with nolan and Brie in service is super friendly and helpful to get my car in for the oil change immediately


Love my Rav 4 and West Herr Toyota

Looks like I’ll be receiving a refund from a tire shop that broke a sensor on a wheel and replaced with a second market part that didn’t work. With the help of Steve and staff I was able to prove the part was replaced with a faulty second market part. West Herr installed the correct Toyota replacement sensor and it works like a charm!


Westherr Toyota awesome buying experience!

Best buying experience ever. Bought a new Toyota from Bill Vogel and Cord Polzin as my salesmen @ Westherr Toyota Orchard Park. Fast, friendly no pressure sales experience. Bill provided excellent communication in finding me a new vehicle in this very difficult automotive environment. Cannot thank them enough!


Fast service for a NYS inspection at a reasonable price.

Fast service for a NYS inspection at a reasonable price. Courteous employees from the time I arrived until the time I left.


People there are very friendly and really work with you

People there are very friendly and really work with you to get you what you want They make you feel very comfortable


They were professional, honest not pushy.

They were professional, honest not pushy. They explained everything in easily understandable language. The deal was done quickly. I am very pleased with the whole process of buying a car at west herr and with working with Coleen Leclerc


Not a very happy customer

Ordered a car in may it was cancelled once noone called to let me know ordered a sun roof didnt get it didnt order floormatts but was charged for them wouldnt give me any kind of incentive for all the xxxxxxxx that they gave me oh excuse me i got a whopping 40 give cert. For dannys will never come back to this dealership prob sold my car and gave me the next one in totally pissed at how i was treated this is our 3rd toyota ive bought love my car but customer service was awful to say the least upstate will get my next sale


West Herr Toyota is a great company to work a with

Everyone was friendly . There are very good with there work. Get you in on time. And get you out in a timely matter. Great people to work with.


Great service professionalism and give back information

Great service professionalism and give back information about car needs and future needs...pleasant atmosphere with courteous staff...always helpful with Mt questions and needs.

Consumer response

See above response


Great service

Very easy to deal with. Recall taken care of quickly. Staff professional, friendly. Don't know what I can add to my review, every part of my visit went as I expected.

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