Reviews
Staff was very helpful and shared accurate information on
Staff was very helpful and shared accurate information on what needed to be completed. Fast and efficient service. We are very happy with the service at West Herr Toyota!
Staff was very helpful and shared accurate information on
Staff was very helpful and shared accurate information on what needed to be completed. Fast and efficient service. We are very happy with the service at West Herr Toyota!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
They treat you like royalty.
They treat you like royalty...or that you're in the running for pope. I exaggerate...but it's a great experience...especially with Veronica Lorenz. They got me the SUV I wanted at the best price. KBB cash offer helped too. Thanks to all at WestHerr Toyota.
They treat you like royalty.
They treat you like royalty...or that you're in the running for pope. I exaggerate...but it's a great experience...especially with Veronica Lorenz. They got me the SUV I wanted at the best price. KBB cash offer helped too. Thanks to all at WestHerr Toyota.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
The dealership is beautiful.
The dealership is beautiful. The staff is friendly and courteous. Bill Vogel is the best! Cord and Julie were wonderful too! This is my second car with Bill and West Herr and I couldn’t be happier. Thank you Bill and West Herr for an incredible experience!
The dealership is beautiful.
The dealership is beautiful. The staff is friendly and courteous. Bill Vogel is the best! Cord and Julie were wonderful too! This is my second car with Bill and West Herr and I couldn’t be happier. Thank you Bill and West Herr for an incredible experience!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Patrick was patience and very thorough in answering any
Patrick was patience and very thorough in answering any questions we had on our new vehicle purchase. We would definitely deal with him in the future.
Patrick was patience and very thorough in answering any
Patrick was patience and very thorough in answering any questions we had on our new vehicle purchase. We would definitely deal with him in the future.
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
An exceptional West Herr purchase experience made
An exceptional West Herr purchase experience made possible by Russ Bieler. We purchased a 2025 Rav4 and couldn't be more pleased with the vehicle. It's our very first Toyota! From the moment you walk in to the dealership you feel like family. Russ Bieler and the team at West Herr Toyota provided both a pleasant and relaxed experience. He skillfully lead us through the entire process from test drive to final sign-on-the-doted-line. Everything was explained very well and with the details I was expecting. Russ listened, answered our questions and checked for understanding. He work hard to get us the deal we were looking for and he made sure we were 100% satisfied. You can trust Russ!
An exceptional West Herr purchase experience made
An exceptional West Herr purchase experience made possible by Russ Bieler. We purchased a 2025 Rav4 and couldn't be more pleased with the vehicle. It's our very first Toyota! From the moment you walk in to the dealership you feel like family. Russ Bieler and the team at West Herr Toyota provided both a pleasant and relaxed experience. He skillfully lead us through the entire process from test drive to final sign-on-the-doted-line. Everything was explained very well and with the details I was expecting. Russ listened, answered our questions and checked for understanding. He work hard to get us the deal we were looking for and he made sure we were 100% satisfied. You can trust Russ!
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bill and his group did an amazing fantastic job for my
Bill and his group did an amazing fantastic job for my wife and myself love that highlander
Bill and his group did an amazing fantastic job for my
Bill and his group did an amazing fantastic job for my wife and myself love that highlander
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
MJ always finds the best options for me!
MJ always finds the best options for me! She’s thoughtful & truly listens to the needs we have!
MJ always finds the best options for me!
MJ always finds the best options for me! She’s thoughtful & truly listens to the needs we have!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Steve, is very through with everything thing I asked
Steve, is very through with everything thing I asked him about my Toyota Tacoma service
Steve, is very through with everything thing I asked
Steve, is very through with everything thing I asked him about my Toyota Tacoma service
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Very efficient, polite, friendly and professional staff
Very efficient, polite, friendly and professional staff and very pleasant waiting area to sit while my car had its service completed.
Very efficient, polite, friendly and professional staff
Very efficient, polite, friendly and professional staff and very pleasant waiting area to sit while my car had its service completed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We’ve been going to West Herr for the last 15 years and
We’ve been going to West Herr for the last 15 years and I’ve bought several cars during that time. Always very friendly easy to deal with and I always deal with cord. He he’s friendly he’s knowledgeable and he knows how to close a deal.
We’ve been going to West Herr for the last 15 years and
We’ve been going to West Herr for the last 15 years and I’ve bought several cars during that time. Always very friendly easy to deal with and I always deal with cord. He he’s friendly he’s knowledgeable and he knows how to close a deal.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase