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West Herr Toyota of Orchard Park

(955 reviews)

Reviews

(955 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Toyota of Orchard Park from DealerRater.

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Over 20+ years as a customer at West Herr toyota, we have

Over 20+ years as a customer at West Herr toyota, we have always had a positive experience.

Over 20+ years as a customer at West Herr toyota, we have

Over 20+ years as a customer at West Herr toyota, we have always had a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Patrick from West Herr Toyota of Orchard Park.

Patrick from West Herr Toyota of Orchard Park. Very well spoken business matter gets right to the point goes over every detail of your car every detail of your contract you want something done talk to Patrick he's the guy to go to very happy very pleased I will be telling friends and families if they're looking for a car talk to Patrick he makes everything happen he goes over every detail very professional very happy

Patrick from West Herr Toyota of Orchard Park.

Patrick from West Herr Toyota of Orchard Park. Very well spoken business matter gets right to the point goes over every detail of your car every detail of your contract you want something done talk to Patrick he's the guy to go to very happy very pleased I will be telling friends and families if they're looking for a car talk to Patrick he makes everything happen he goes over every detail very professional very happy

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Very knowledgeable and very friendly employees,

Very knowledgeable and very friendly employees, especially in the service department. They took very good care of me

Very knowledgeable and very friendly employees,

Very knowledgeable and very friendly employees, especially in the service department. They took very good care of me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Emily and the rest of the West Herr Team were AWESOME and

Emily and the rest of the West Herr Team were AWESOME and easy to work! I will be referring them to anyone car shopping!

Emily and the rest of the West Herr Team were AWESOME and

Emily and the rest of the West Herr Team were AWESOME and easy to work! I will be referring them to anyone car shopping!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great buying experience.

Great buying experience. Michael and Courtney were great. I would recommend West Herr to anyone looking to purchase a car.

Great buying experience.

Great buying experience. Michael and Courtney were great. I would recommend West Herr to anyone looking to purchase a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Derek did an amazing job finding us our new car ,the

Derek did an amazing job finding us our new car ,the whole process was quick and easy and we got our car in just 5 days !

Derek did an amazing job finding us our new car ,the

Derek did an amazing job finding us our new car ,the whole process was quick and easy and we got our car in just 5 days !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience at West Herr!

I had a great experience at West Herr! Brandon was so kind and helpful throughout the whole experience! Everyone was friendly and helpful! I will definitely be getting my next car from West Herr in the future!

I had a great experience at West Herr!

I had a great experience at West Herr! Brandon was so kind and helpful throughout the whole experience! Everyone was friendly and helpful! I will definitely be getting my next car from West Herr in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fred took good care of us.

Fred took good care of us. He explained all of our options and helped us select the one that worked best for us.

Fred took good care of us.

Fred took good care of us. He explained all of our options and helped us select the one that worked best for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience with Russ at West Herr was great.

My experience with Russ at West Herr was great. He helped me find the right vehicle for my needs. He was very personable and easy to talk to and he responded quickly to my calls & texts during the whole purchasing process. I will definitely go back to Russ again for my future purchases.

My experience with Russ at West Herr was great.

My experience with Russ at West Herr was great. He helped me find the right vehicle for my needs. He was very personable and easy to talk to and he responded quickly to my calls & texts during the whole purchasing process. I will definitely go back to Russ again for my future purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Courtney was very courteous, knowledgeable and listened

Courtney was very courteous, knowledgeable and listened to what we wanted. Not pushy or demanding we purchased that day. Great follow up, leading to us purchasing a car from her. Thank you WestHerr for being in western New York.

Courtney was very courteous, knowledgeable and listened

Courtney was very courteous, knowledgeable and listened to what we wanted. Not pushy or demanding we purchased that day. Great follow up, leading to us purchasing a car from her. Thank you WestHerr for being in western New York.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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