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Used 888-439-4162 Email Dealer
Service 877-476-9167

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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.9
457 lifetime reviews.
  • West Herr Subaru

    Just leased a 2016 Outback which is approx. our 5th Subaru leased/owned from the West Herr dealership. We can not say enough about the West Herr p...

    Dealer Response

    Bob & Cheryl, thank you for your business over the years. It means the world to us! Enjoy your new Outback!


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    Just leased a 2016 Outback which is approx. our 5th Subaru leased/owned from the West Herr dealership. We can not say enough about the West Herr people who always make us feel comfortable whether looking for a new vehicle or having service done. Most recently, we had a very pleasant experience in leasing our new Outback. As we were not experienced with all the latest features of the Outback, Mike D. and Amber T. took their time explaining each feature in detail which helped us greatly. As far as the car is concerned...it is a pleasure to drive and I would recommend to anyone!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Bob & Cheryl, thank you for your business over the years. It means the world to us! Enjoy your new Outback!


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  • 2017 Subaru Crosstrek

    I saw your vehicles at the Buffalo Auto Show February 9th. During the show I found 5 cars I'd like to investigate...Toyota, Honda, Nissan, Mitsubi...


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    I saw your vehicles at the Buffalo Auto Show February 9th. During the show I found 5 cars I'd like to investigate...Toyota, Honda, Nissan, Mitsubishi and Subaru. My plan was to visit all the dealerships and test drive them all. I did Toyota first. Nice. Next stop was Subaru. I met with the sales woman I met at the show...Lindsay Romanchuk. We discussed various models and options and I decided I'd like the Crosschek. Lindsay brought up one that had the features and color I wanted. The pricing was good and I did not need to continue on to the other dealers. Delivery was made the next day and she did a good job showing me the features. I have to go back next week because there are things she showed me that I can't find. I'm sure she will take the time for a second lesson.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Subaru Love is definitely at West Herr

    My husband and I were in to buy my 3rd Subaru Forester. I love my Subaru!!! Marc Nagy and Alley helped me get the 2017 Subaru Forester of my dream...


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    My husband and I were in to buy my 3rd Subaru Forester. I love my Subaru!!! Marc Nagy and Alley helped me get the 2017 Subaru Forester of my dreams. Reputation of the vehicles are well known, but if you want outstanding customer service then West Herr Subaru in Orchard Park is the place to go. Chuck Hardy has an outstanding team from the first smile you are greeted with when you walk through the door. We've always had all our services done at West Herr and have never been disappointed. They treat you like family and you can't ask for anything more.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

About Our Dealership

Dealer on Cars.com since September 2008

West Herr is dedicated to absolute excellence in customer service provided by honest, responsible and respectful people.

We support individual pride, company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity, innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers, the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.

"Welcome to West Herr New York!!!"