West Herr Subaru

I can honestly say that the experience of getting my new car at West Herr Subaru has been the best new car experience I have ever had, and I've purchased many cars in my lifetime. From the sales team to the service department, all were top notch.

Entire staff is professional and friendly. Lexus in service handled my experience with great cares. I appreciate their work at my service appointment.

Alway the dealer does a great job happy with the service and service department is great

My buying car experience is very positive. Chris was very courteous and knowledgeable. I am very pleased with my new car!

Fantastic customer care. Friendly, attentive. The reps communicate throughout the service and are reactive to your concerns.

Bryce was knowledgeable, and really listened to me and what my needs were for my new vehicle. I never felt any pressure from him. He sat in the car with me and reviewed the dash with me.

Good service and waited in reception area which was pleasant. The timeline they estimated to get work done was right on. Nice customer service group.

Absolutely amazing job and love my Subaru Outback 2026 great job to all the team that helped make it happen greatly appreciated and happy thank you all so much

My experience with West Herr Subaru of Orchard Park, NY’s service department was once again superb. Jack and Nicole, who checked me in and completed my most recent service experience were professional, friendly and engaging and very helpful in clarifying my issues and getting my Subaru Ascent service completed. Also the technician who serviced my Ascent, provided me with the most thorough video of his inspection of my vehicle and his recommendations for what issues needed to be addressed that I have seen to date. Also, Dave, who provided me with a loaner vehicle was also professional and engaging and made my experience with obtaining a loaner enjoyable.

Great experience at West Herr Subaru, Marc Nagy helped us get a great deal on a 2026 Outback. This dealership go above and beyond to make your buying experience easy and carefree...We are happy!!!