Reviews
We were welcomed by Amber and from that point on had an excellent conversation with a knowledgeable, caring young woman who made our new car buying experience a very pleasant one. We highly recommend Amber Trost for her experience, and dedication in seeing the process through.
We were welcomed by Amber and from that point on had an excellent conversation with a knowledgeable, caring young woman who made our new car buying experience a very pleasant one. We highly recommend Amber Trost for her experience, and dedication in seeing the process through.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Amber Trost is very organized and knowledgeable about Subaru vehicles. I highly recommend her services. Amber has excellent interpersonal skills and makes the car buying process seamless.
Amber Trost is very organized and knowledgeable about Subaru vehicles. I highly recommend her services. Amber has excellent interpersonal skills and makes the car buying process seamless.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
West Herr is the best dealership in WNY. I've been a customer for forty years and in that time I have not gone to a competitor. The culture at West Herr is outstanding. Customers are treated with respect.
West Herr is the best dealership in WNY. I've been a customer for forty years and in that time I have not gone to a competitor. The culture at West Herr is outstanding. Customers are treated with respect.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I had to take my Forester in for a small repair. Everyone at the dealership was very friendly and helpful. It didn’t take long for them to find out what was wrong. They repaired it and I was on my way in no time. Anyone looking for a new car the Subaru is a great car. Frank and the rest of crew are very friendly and they will be there for you at any time. I love my new car, and I would recommend the car as well as the people at West Herr SUBARU in Orchard Park. Barbara Domster
I had to take my Forester in for a small repair. Everyone at the dealership was very friendly and helpful. It didn’t take long for them to find out what was wrong. They repaired it and I was on my way in no time. Anyone looking for a new car the Subaru is a great car. Frank and the rest of crew are very friendly and they will be there for you at any time. I love my new car, and I would recommend the car as well as the people at West Herr SUBARU in Orchard Park. Barbara Domster
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Marc and the team at West Herr always go above and beyond to make the car purchasing experience easy and stress free.
Marc and the team at West Herr always go above and beyond to make the car purchasing experience easy and stress free.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Chris Duffey is great to work with. I highly recommend going to Westherr Subaru! Im on my 4th vehicle and have never had a bad experience
Chris Duffey is great to work with. I highly recommend going to Westherr Subaru! Im on my 4th vehicle and have never had a bad experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Amber Trost was excellent in helping me find a reliable car for my family. I would wholeheartedly recommend working with her and West Herr Subaru.
Amber Trost was excellent in helping me find a reliable car for my family. I would wholeheartedly recommend working with her and West Herr Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman Paul Maen gave us a fair deal, never pushy, and responded to any questions about the sale. He was really good to work with. Paul got us into the vehicle we wanted. The staff also were great to work with. This was our third vehicle we have purchased from West Herr.
Salesman Paul Maen gave us a fair deal, never pushy, and responded to any questions about the sale. He was really good to work with. Paul got us into the vehicle we wanted. The staff also were great to work with. This was our third vehicle we have purchased from West Herr.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan listened to wish list and found the right vehicle for me. No pushing or strong arm tactics, just showing me what I asked for and explaining options. Samantha as my delivery person did a great job of explaining my paperwork as well as showing me the features of my new vehicle. This was a great experience all around.
Jonathan listened to wish list and found the right vehicle for me. No pushing or strong arm tactics, just showing me what I asked for and explaining options. Samantha as my delivery person did a great job of explaining my paperwork as well as showing me the features of my new vehicle. This was a great experience all around.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was treated extremely well when I took my ‘23 Outback Touring XT in for service. I was given a loaner car to use while mine was being worked on. Updates were texted to me and the work done was done well. Team members were kind, considerate, and helpful.
I was treated extremely well when I took my ‘23 Outback Touring XT in for service. I was given a loaner car to use while mine was being worked on. Updates were texted to me and the work done was done well. Team members were kind, considerate, and helpful.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase