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West Herr Subaru

(2,821 reviews)
Visit West Herr Subaru
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–8:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
2024 consumer dealer award View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award
New (716) 508-3247 (716) 508-3247
Used (585) 687-4390 (585) 687-4390
Service (716) 312-4045 (716) 312-4045

Inventory

See all 414 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since September 2008.
West Herr is dedicated to absolute excellence in customer service provided by honest responsible and respectful people.

We support individual pride company spirit and community involvement.

We provide a continuously improving and safe work environment that encourages creativity innovation and personal growth with sound financial performance.

We strive to be the auto dealer of choice for our customers the employer of choice for our co-workers and a model of integrity and excellence for our industry and our community.
Welcome to West Herr New York!!!

Service center

Phone number (716) 312-4045

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(2,821 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Subaru from DealerRater.

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Christopher my sales person was very professional and

Christopher my sales person was very professional and tried to get me the most affordable deal for my trade in. I was able to buy the suv at an affordable price. Very pleased. West Herr Suburau has a great selection of vehicles.

Christopher my sales person was very professional and

Christopher my sales person was very professional and tried to get me the most affordable deal for my trade in. I was able to buy the suv at an affordable price. Very pleased. West Herr Suburau has a great selection of vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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What a great place to purchase a car.

What a great place to purchase a car.our salesman was Samuel petkovsky and what true professional! He made our car buying experience a breeze! No hassle,no pressure,very informative, and knowledgeable and caring. And matt hummell was true blessing to deal with.i will tell all my friends what a awesome place to look for your next vehicle. Thank you west herr Subaru for a job well done!!

What a great place to purchase a car.

What a great place to purchase a car.our salesman was Samuel petkovsky and what true professional! He made our car buying experience a breeze! No hassle,no pressure,very informative, and knowledgeable and caring. And matt hummell was true blessing to deal with.i will tell all my friends what a awesome place to look for your next vehicle. Thank you west herr Subaru for a job well done!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Every single person in the sales department was

Every single person in the sales department was wonderful. Helpful, polite and accomodating. Very eager to please.

Every single person in the sales department was

Every single person in the sales department was wonderful. Helpful, polite and accomodating. Very eager to please.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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The process with Matt was very easy and everything was

The process with Matt was very easy and everything was explained thoroughly making it fun to purchase a new vehicle

The process with Matt was very easy and everything was

The process with Matt was very easy and everything was explained thoroughly making it fun to purchase a new vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Came in with break problems and disgusting mice damage.

Came in with break problems and disgusting mice damage. They were thorough and did all the work despite being close to their time off.

Came in with break problems and disgusting mice damage.

Came in with break problems and disgusting mice damage. They were thorough and did all the work despite being close to their time off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Great service, fast and efficient.

Great service, fast and efficient. Jim Fogerty in service dept was the best, friendly, helpful and knowledgeable. Amber Trost best sales person ever. Amber very knowledgeable and cares. Wonderful human.

Great service, fast and efficient.

Great service, fast and efficient. Jim Fogerty in service dept was the best, friendly, helpful and knowledgeable. Amber Trost best sales person ever. Amber very knowledgeable and cares. Wonderful human.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Very good service, attention to detail, explains all

Very good service, attention to detail, explains all repairs. Frank the service coordinator was excellent!

Very good service, attention to detail, explains all

Very good service, attention to detail, explains all repairs. Frank the service coordinator was excellent!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Nina made the car-buying process so easy!

Nina made the car-buying process so easy! She answered any and all questions I had in a timely manner and was super transparent about everything!

Nina made the car-buying process so easy!

Nina made the car-buying process so easy! She answered any and all questions I had in a timely manner and was super transparent about everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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West Herr Subaru has been a pleasure to deal with.

West Herr Subaru has been a pleasure to deal with. The staff is courteous and service is exceptional. I highly recommend them if you're thinking about purchasing a Subaru.

West Herr Subaru has been a pleasure to deal with.

West Herr Subaru has been a pleasure to deal with. The staff is courteous and service is exceptional. I highly recommend them if you're thinking about purchasing a Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Matt DiPasquale with West Herr Subaru was a great

Matt DiPasquale with West Herr Subaru was a great salesman. He must have let me test drive several cars before I decided which one I wanted. I never felt like I was working with a sleazy salesperson- he was honest, super helpful, and an all around nice guy just trying to make my experience a special one. Thanks Matt; I love my new Outback 2025!

Matt DiPasquale with West Herr Subaru was a great

Matt DiPasquale with West Herr Subaru was a great salesman. He must have let me test drive several cars before I decided which one I wanted. I never felt like I was working with a sleazy salesperson- he was honest, super helpful, and an all around nice guy just trying to make my experience a special one. Thanks Matt; I love my new Outback 2025!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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