Reviews
No high pressure! Easy finalization of the sale! Bryce was our first contact (for our first Subaru) and we’d recommend him to anybody. Paper signing was a breeze with Ashley! Thank you West Herr!
No high pressure! Easy finalization of the sale! Bryce was our first contact (for our first Subaru) and we’d recommend him to anybody. Paper signing was a breeze with Ashley! Thank you West Herr!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Matthew Johnson and the Sales Team at West Herr Subaru of Orchard Park are simply Superlative!! Matthew is personable, knowledgeable, efficient, yet without the typical sales baloney or games. Truly listened and remembered our discussion. Highly Recommend!
Matthew Johnson and the Sales Team at West Herr Subaru of Orchard Park are simply Superlative!! Matthew is personable, knowledgeable, efficient, yet without the typical sales baloney or games. Truly listened and remembered our discussion. Highly Recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great people to work with. No pressure , was able to come up with deal that was good for both west here and myself.
Great people to work with. No pressure , was able to come up with deal that was good for both west here and myself.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Deanna at West Herr Subaru was very attentive and presented me with several options before settling on a new car. There entirely staff was helpful from beginning to end and made the new car buying process seamless and enjoyable. I highly recommend using Deanna at West Herr Subaru if you are looking at purchasing used or new.
Deanna at West Herr Subaru was very attentive and presented me with several options before settling on a new car. There entirely staff was helpful from beginning to end and made the new car buying process seamless and enjoyable. I highly recommend using Deanna at West Herr Subaru if you are looking at purchasing used or new.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Employees are ALWAYS friendly and ALWAYS helpful!!! The customer is king!!! Love Cassandra- always so helpful to me.
Employees are ALWAYS friendly and ALWAYS helpful!!! The customer is king!!! Love Cassandra- always so helpful to me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Every one of the staff was professional and friendly. Frank was an excellent service rep.
Every one of the staff was professional and friendly. Frank was an excellent service rep.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Connor and Natasha were great, my trade in was fair but with a 840 credit score and over 20% down my interest rate was disappointing. Also I was distracted while looking the vehicle over and missed that it had no sunroof. Extended warranty was high also.
Connor and Natasha were great, my trade in was fair but with a 840 credit score and over 20% down my interest rate was disappointing. Also I was distracted while looking the vehicle over and missed that it had no sunroof. Extended warranty was high also.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a used car
Staff was great. They gave me a loaner when my car wasn't finished. Thank You
Staff was great. They gave me a loaner when my car wasn't finished. Thank You
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Deanna was great, and everyone I talked to at West Herr was wonderful. Very satisfied with my vehicle. Thank You
Deanna was great, and everyone I talked to at West Herr was wonderful. Very satisfied with my vehicle. Thank You
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service was excellent. Had an 8 am appo8ntment for NYS inspecti9n and multipo8nt inspecti9n 8nclud8ng oil change. Was in and.out in an hour! James was very courteous, friendly and 8nformat8ve.
Service was excellent. Had an 8 am appo8ntment for NYS inspecti9n and multipo8nt inspecti9n 8nclud8ng oil change. Was in and.out in an hour! James was very courteous, friendly and 8nformat8ve.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair