West Herr Subaru

Went to West Herr Subaru service area to see if I could have my oil changed and tires rotated. It was short notice but the next day was leaving on a trip. They were able to squeeze me in.

The VERY BEST...extremely competent friendly service. Never had to bring a vehicle back after servicing for many Subarus. Highly recommend.

The wait time was appropriate and the customer waiting area was comfortable and clean. The service writer was friendly and helpful.

Everyone at West Herr Subaru is always so friendly and welcoming. I never feel like a nuisance or my questions are stupid. Waiting area is always clean and well stocked with snacks and beverages.

Great dealership but not satisfied with the service department . Had a not so good experience with the service department. I would rather explain by phone

Staff is kind, friendly and up front with costs of service and maintenance. The video overview from the service department is a fantastic idea!

James Brown at the OP Subaru location is exceptional. I Highly recommend! He knows what he’s doing and takes pride in his work.

Easy to look at multiple makes. Pleasant sales experience.word word word word word word

The service at the 2 West Herrs I visited was nothing less than stellar. From Steve Martin at Audi Buffalo, who showed me EVERTING I thought I wanted to drive. To Jon Simonin , Subaru, who helped me with the final decision, these guys were attentive, fun, incredibly knowledgable, and wonderful to work with . Anthony Dean made the financial aspect less painful and Samantha Rolon who handled all my papers and got my app set up. Patient they all were. John gave me a great tutorial, and I will have another appointment to review all the great things I need to maximize my use of the '26 limited XT outback. I highly recommend the West Herr group.

Very professional dealership. Our interaction with the entire staff was enjoyable. Our salesman was great!