Reviews
Amber Trost was excellent in helping me find a reliable car for my family. I would wholeheartedly recommend working with her and West Herr Subaru.
Amber Trost was excellent in helping me find a reliable car for my family. I would wholeheartedly recommend working with her and West Herr Subaru.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Salesman Paul Maen gave us a fair deal, never pushy, and responded to any questions about the sale. He was really good to work with. Paul got us into the vehicle we wanted. The staff also were great to work with. This was our third vehicle we have purchased from West Herr.
Salesman Paul Maen gave us a fair deal, never pushy, and responded to any questions about the sale. He was really good to work with. Paul got us into the vehicle we wanted. The staff also were great to work with. This was our third vehicle we have purchased from West Herr.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Jonathan listened to wish list and found the right vehicle for me. No pushing or strong arm tactics, just showing me what I asked for and explaining options. Samantha as my delivery person did a great job of explaining my paperwork as well as showing me the features of my new vehicle. This was a great experience all around.
Jonathan listened to wish list and found the right vehicle for me. No pushing or strong arm tactics, just showing me what I asked for and explaining options. Samantha as my delivery person did a great job of explaining my paperwork as well as showing me the features of my new vehicle. This was a great experience all around.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I was treated extremely well when I took my ‘23 Outback Touring XT in for service. I was given a loaner car to use while mine was being worked on. Updates were texted to me and the work done was done well. Team members were kind, considerate, and helpful.
I was treated extremely well when I took my ‘23 Outback Touring XT in for service. I was given a loaner car to use while mine was being worked on. Updates were texted to me and the work done was done well. Team members were kind, considerate, and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bought a Crosstrek last March. Good experience w sales and Finance. Sales and Finance people pleasant, knowledgeable. And helpful. Service employees efficient, friendly and thoughtful. . Only took barely an hour for first service checkup. Quick and professional.
Bought a Crosstrek last March. Good experience w sales and Finance. Sales and Finance people pleasant, knowledgeable. And helpful. Service employees efficient, friendly and thoughtful. . Only took barely an hour for first service checkup. Quick and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always courteous particularly as a woman receiving that respect that we have knowledge! Answered questions well, reviewed the work to be done, Called with tesults of diagnosis and time it would take to fix.Gave current year loaner car for as long as needed. Have bought many cars from West Herr with great sales people and service!
Always courteous particularly as a woman receiving that respect that we have knowledge! Answered questions well, reviewed the work to be done, Called with tesults of diagnosis and time it would take to fix.Gave current year loaner car for as long as needed. Have bought many cars from West Herr with great sales people and service!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Always courteous particularly as a woman receiving that respect that we have knowledge! Answered questions well, reviewed the work to be done, Called with results of diagnosis and time it would take to fix.Gave current year loaner car for as long as needed. Have bought many cars from West Herr with great sales people and service!
Always courteous particularly as a woman receiving that respect that we have knowledge! Answered questions well, reviewed the work to be done, Called with tesults of diagnosis and time it would take to fix.Gave current year loaner car for as long as needed. Have bought many cars from West Herr with great sales people and service!
Matthew Johnson from West Herr Subaru did an excellent job helping me and finding the perfect vehicle for me. Courteous and professional.
Matthew Johnson from West Herr Subaru did an excellent job helping me and finding the perfect vehicle for me. Courteous and professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, knowledgeable, and so helpful and patient. Sales consultant Lindsay W. made the car buying experience comfortable and easy. Hey, West Herr, Lindsay is A#1.
Friendly, knowledgeable, and so helpful and patient. Sales consultant Lindsay W. made the car buying experience comfortable and easy. Hey, West Herr, Lindsay is A#1.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Cassandra was able to help me with a recall on my car. Was fast and easy.
Cassandra was able to help me with a recall on my car. Was fast and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We've always had great experiences at Orchard Park Suburu. Everyone we delt with right from the start have been the best. Cassandra has worked miracles for us ✨️ We also love working with Deanna one of the best on the sales floor.
We've always had great experiences at Orchard Park Suburu. Everyone we delt with right from the start have been the best. Cassandra has worked miracles for us ✨️ We also love working with Deanna one of the best on the sales floor.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase