West Herr Subaru

West Herr is the best dealership in WNY. I've been a customer for forty years and in that time I have not gone to a competitor. The culture at West Herr is outstanding. Customers are treated with respect.

I had to take my Forester in for a small repair. Everyone at the dealership was very friendly and helpful. It didn’t take long for them to find out what was wrong. They repaired it and I was on my way in no time. Anyone looking for a new car the Subaru is a great car. Frank and the rest of crew are very friendly and they will be there for you at any time. I love my new car, and I would recommend the car as well as the people at West Herr SUBARU in Orchard Park. Barbara Domster

Marc and the team at West Herr always go above and beyond to make the car purchasing experience easy and stress free.

Chris Duffey is great to work with. I highly recommend going to Westherr Subaru! Im on my 4th vehicle and have never had a bad experience

Amber Trost was excellent in helping me find a reliable car for my family. I would wholeheartedly recommend working with her and West Herr Subaru.

Salesman Paul Maen gave us a fair deal, never pushy, and responded to any questions about the sale. He was really good to work with. Paul got us into the vehicle we wanted. The staff also were great to work with. This was our third vehicle we have purchased from West Herr.

Jonathan listened to wish list and found the right vehicle for me. No pushing or strong arm tactics, just showing me what I asked for and explaining options. Samantha as my delivery person did a great job of explaining my paperwork as well as showing me the features of my new vehicle. This was a great experience all around.

I was treated extremely well when I took my ‘23 Outback Touring XT in for service. I was given a loaner car to use while mine was being worked on. Updates were texted to me and the work done was done well. Team members were kind, considerate, and helpful.

Bought a Crosstrek last March. Good experience w sales and Finance. Sales and Finance people pleasant, knowledgeable. And helpful. Service employees efficient, friendly and thoughtful. . Only took barely an hour for first service checkup. Quick and professional.

Always courteous particularly as a woman receiving that respect that we have knowledge! Answered questions well, reviewed the work to be done, Called with tesults of diagnosis and time it would take to fix.Gave current year loaner car for as long as needed. Have bought many cars from West Herr with great sales people and service!