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West Herr Subaru

(3,094 reviews)
2025 consumer dealer award
View 5 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award

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Reviews

(3,094 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of West Herr Subaru from DealerRater.

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Jon was quick to respond to any questions I had and made

Jon was quick to respond to any questions I had and made the car buying process extremely easy and even enjoyable

Jon was quick to respond to any questions I had and made

Jon was quick to respond to any questions I had and made the car buying process extremely easy and even enjoyable

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Shane was friendly, professional, and knowledgeable.

Shane was friendly, professional, and knowledgeable. The entire West Herr team went out of their way to ensure we got the vehicle we wanted at a fair price. It was an excellent experience and they consistently win my business. Thank you!

Shane was friendly, professional, and knowledgeable.

Shane was friendly, professional, and knowledgeable. The entire West Herr team went out of their way to ensure we got the vehicle we wanted at a fair price. It was an excellent experience and they consistently win my business. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Jon made the car buying process very quick and easy.

Jon made the car buying process very quick and easy. He was very attentive to any questions I had!

Jon made the car buying process very quick and easy.

Jon made the car buying process very quick and easy. He was very attentive to any questions I had!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Ryan made buying our Subaru so easy!

Ryan made buying our Subaru so easy! We highly recommend him for any vehicle purchase.

Ryan made buying our Subaru so easy!

Ryan made buying our Subaru so easy! We highly recommend him for any vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service, friendly staff.

Great customer service, friendly staff. Connor set up the sale of my car and he was able to exactly what I wanted and very quickly.

Great customer service, friendly staff.

Great customer service, friendly staff. Connor set up the sale of my car and he was able to exactly what I wanted and very quickly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Ryan was very professional and helpful.

Ryan was very professional and helpful. He was kind and sympathetic to my needs and financial situation.

Ryan was very professional and helpful.

Ryan was very professional and helpful. He was kind and sympathetic to my needs and financial situation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great customer service, many employees made sure I was

Great customer service, many employees made sure I was being taken care of. My salesman, Connor was great.

Great customer service, many employees made sure I was

Great customer service, many employees made sure I was being taken care of. My salesman, Connor was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great employee service, especially Cassandra.

Great employee service, especially Cassandra. She went out of her way to help me. Thank you, Doris Richardson

Great employee service, especially Cassandra.

Great employee service, especially Cassandra. She went out of her way to help me. Thank you, Doris Richardson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great experience with Lindsay.

Great experience with Lindsay. She had everything in order. I would come back in the future

Great experience with Lindsay.

Great experience with Lindsay. She had everything in order. I would come back in the future

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I recently purchased a car at West Herr Subaru.

I recently purchased a car at West Herr Subaru. I worked with Lindsay the process was very smooth and pleasant. I would definitely recommend to anyone who is thinking about purchasing a car.

I recently purchased a car at West Herr Subaru.

I recently purchased a car at West Herr Subaru. I worked with Lindsay the process was very smooth and pleasant. I would definitely recommend to anyone who is thinking about purchasing a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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