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Paddock Chevrolet

(437 reviews)
Visit Paddock Chevrolet
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 9:00am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (716) 261-1417 (716) 261-1417
Used (716) 261-1670 (716) 261-1670
Service (716) 261-1976 (716) 261-1976

Reviews

(437 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Paddock Chevrolet from DealerRater.

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service dept

short waiting time for oil change and tire rotation, great service dept, awesome waiting area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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very good service

very good service - took care of my problem in less than an hour!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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New lease from paddock Chevrolet

I recently went to Paddock Chevrolet to lease a 2017 Malibu while still having 5 months remaining on the lease for my 2014 Malibu. The sales representative did a great job of showing me all the features of the new Malibu. He was able to get me all of the features I wanted, while making it fit within my budget. I had an excellent experience at Paddock Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Oil Change, Tire Rotation

I love that I didn't have to wait very long to have my oil changed, and tires rotated!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Awesome As Usual, Over All The Years!

The entire experience was completely enjoyable and he took the time to work with me to find a vehicle that was affordable, at a price that was fair and reasonable. I'm very happy with my selection... I have been a Paddock customer for years, along with my whole family and will continue to be! We're a Chevy Family and we WILL be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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WOuld not go anywhere but Paddock for my cars.

A number One, Jeff Wasik is a no pressure guy who listens to what I want. His assistant was so helpful with setting up features. Love Paddock Chevrolet just recommended them again today to a friend

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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World class dealership. Friendly and efficient!!!

They worked with me to get me what I needed for my family. My sales associate was thorough and professional and extremely helpful. Great job!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Best car buying experience ever

By far the best car buying experience ever! My sales person Joe was very knowledgeable, helpful, honest, and straightforward. I never thought I'd say that about a car salesman but honestly, Joe was the reason I ultimately purchased my Tahoe from Paddock Chevrolet. I would highly recommend Paddock Chevrolet, and especially Joe in particular, to anyone looking for a vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Frustrating

After a phone call to owner, repair problem is going to be resolved. The phone call shouldn't have been necessary but Paddock service manager was prompt and polite in teturning my call.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Great Service

I took my Silverado truck to Paddock for my annual inspection. The staff was friendly upon drop off and service was fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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