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Dave Smith Ford

(509 reviews)
Visit Dave Smith Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–6:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
New (716) 249-2403 (716) 249-2403
Used (716) 249-2370 (716) 249-2370
Service (716) 249-3408 (716) 249-3408

Inventory

See all 289 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since November 2023.
Dave Smith Ford is proud to be one of the premier dealerships in the area. We are located on the corner of Transit Rd and Wehrle in Williamsville N.Y. We are less than a mile off the I 90 Exit 49 Transit Depew Exit. And we are 4 Miles from the Buffalo Niagara International Airport. Our New Car Showroom has just been remodeled! From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Dave Smith Ford a good one for the life of your vehicle. Whether you need to purchase finance or service a new or pre-owned Ford you've come to the right place.
There Goes Another Dave Smith Ford

Service center

Phone number (716) 249-3408

Service hours

Monday
7:30am–8:00pm
Tuesday
7:30am–8:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–8:00pm
Friday
7:30am–5:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(509 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Dave Smith Ford from DealerRater.

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Went to Delacy first, I was looking for a robins egg blue

Went to Delacy first, I was looking for a robins egg blue bronco sport heritage. Sales guy there was rude and not helpful. Saw that Dave Smith had one, walked in and Antonio was able to assist. He was amazing. Very down to earth, went on test ride and talked to me not just to my husband. He didn’t dodge anything was upfront and felt like we knew him for years. If anyone is looking for a car, please go see Antonio, he is an absolute gem. He even remembered the nickname I gave the car when we picked it up. Sometimes those little things really stand out.

Went to Delacy first, I was looking for a robins egg blue

Went to Delacy first, I was looking for a robins egg blue bronco sport heritage. Sales guy there was rude and not helpful. Saw that Dave Smith had one, walked in and Antonio was able to assist. He was amazing. Very down to earth, went on test ride and talked to me not just to my husband. He didn’t dodge anything was upfront and felt like we knew him for years. If anyone is looking for a car, please go see Antonio, he is an absolute gem. He even remembered the nickname I gave the car when we picked it up. Sometimes those little things really stand out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and people.

Great service and people. I just received a refund for an oil change that was that was charged incorrectly. Great honesty, and Great business practices to look for billing errors I have bought 2 new cars from Dave Smith and it is my favorite dealership

Great service and people.

Great service and people. I just received a refund for an oil change that was that was charged incorrectly. Great honesty, and Great business practices to look for billing errors I have bought 2 new cars from Dave Smith and it is my favorite dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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This place is horrible my daughter bought her car in July

This place is horrible my daughter bought her car in July of 2023 after purchasing the car, she was supposed to get a second key that never happened two weeks after buying the car she got a small dent on the passenger side door . They were supposed to fix that never happened. She has been pushed from one person to another on every inspection we’ve brought these concerns up it’s like a runaround game on who’s gonna do what now here it is two years later and nothing still done these people take zero pride in customer service and satisfaction She was told she has the ultimate protection program, but we don’t know through who this place is a joke absolutely no help whatsoever and then we bring it in for another inspection oil change tire rotation. I asked them to check the packing in the muffler because we noticed it was coming out and he calls me telling me they inspected the exhaust the whole outside and didn’t see anything wrong. the outside wasn’t the problem it’s coming from the inside he said I don’t remember you telling me that but I know I did why would I ask you to look at the outside???? so then when I tell him that when he calls back, he tells me oh I guess we’ll look at that then like I feel like we’re a bother. I can’t wait for this girl to get rid of this car. I’m so over this dealership I would never recommend anybody to go here.Ever Period!!!!!

This place is horrible my daughter bought her car in July

This place is horrible my daughter bought her car in July of 2023 after purchasing the car, she was supposed to get a second key that never happened two weeks after buying the car she got a small dent on the passenger side door . They were supposed to fix that never happened. She has been pushed from one person to another on every inspection we’ve brought these concerns up it’s like a runaround game on who’s gonna do what now here it is two years later and nothing still done these people take zero pride in customer service and satisfaction She was told she has the ultimate protection program, but we don’t know through who this place is a joke absolutely no help whatsoever and then we bring it in for another inspection oil change tire rotation. I asked them to check the packing in the muffler because we noticed it was coming out and he calls me telling me they inspected the exhaust the whole outside and didn’t see anything wrong. the outside wasn’t the problem it’s coming from the inside he said I don’t remember you telling me that but I know I did why would I ask you to look at the outside???? so then when I tell him that when he calls back, he tells me oh I guess we’ll look at that then like I feel like we’re a bother. I can’t wait for this girl to get rid of this car. I’m so over this dealership I would never recommend anybody to go here.Ever Period!!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Recently purchase a used F150 from Dave Smith Ford.

Recently purchase a used F150 from Dave Smith Ford. Good experience from the start. I am happy with my decision.

Recently purchase a used F150 from Dave Smith Ford.

Recently purchase a used F150 from Dave Smith Ford. Good experience from the start. I am happy with my decision.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Just bought my 14th vehicle from Dave Smith Ford.

Just bought my 14th vehicle from Dave Smith Ford. I go there because they are very fair on price, and they are good people. I'm 75 years old and don't have time to run all over town. I trust the boys at Dave Smith.

Just bought my 14th vehicle from Dave Smith Ford.

Just bought my 14th vehicle from Dave Smith Ford. I go there because they are very fair on price, and they are good people. I'm 75 years old and don't have time to run all over town. I trust the boys at Dave Smith.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I live in just outside Seattle Washington.

I live in just outside Seattle Washington. My boyfriend has been looking for a Ford Raptor for 4 or 5 months now. Couldn't find the one he wanted anywhere out where we live. We found the perfect truck, but it was all the way in Buffalo NY. We sent an email to them and they were great. It was a lot of money, but we knew what to expect. They were great throughout the entire process. Very good communication. We signed all of the paperwork and Fedex it back. Nothing added at the last minute. Very transparent. Had the truck shipped to us and it is awesome! Everything we were looking for. thank you Dave Smith Ford team for making the entire process very easy. I would highly recommend them if you might not live in their city. We did the Carvana thing before and the car we bought was not what it was described. This was much better.

I live in just outside Seattle Washington.

I live in just outside Seattle Washington. My boyfriend has been looking for a Ford Raptor for 4 or 5 months now. Couldn't find the one he wanted anywhere out where we live. We found the perfect truck, but it was all the way in Buffalo NY. We sent an email to them and they were great. It was a lot of money, but we knew what to expect. They were great throughout the entire process. Very good communication. We signed all of the paperwork and Fedex it back. Nothing added at the last minute. Very transparent. Had the truck shipped to us and it is awesome! Everything we were looking for. thank you Dave Smith Ford team for making the entire process very easy. I would highly recommend them if you might not live in their city. We did the Carvana thing before and the car we bought was not what it was described. This was much better.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I bought a new Bronco Sport last week.

I bought a new Bronco Sport last week. I pretty much knew what I wanted, but wasn't sure how I wanted to pay for it. I ended up leasing it for 3 years. The guys in the showroom made it very easy. they had the one I wanted. All we had to do was work out a good price, and I drove it home that same day. Nice job Dave smith Ford team!!

I bought a new Bronco Sport last week.

I bought a new Bronco Sport last week. I pretty much knew what I wanted, but wasn't sure how I wanted to pay for it. I ended up leasing it for 3 years. The guys in the showroom made it very easy. they had the one I wanted. All we had to do was work out a good price, and I drove it home that same day. Nice job Dave smith Ford team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I had recently purchased a 2020 Ford Escape from this

I had recently purchased a 2020 Ford Escape from this dealership. The car came with a lifetime warranty on the engine and transmission. I just have to bring it there for oil change and rotate tires every 4,000 miles. I've been back twice now. I've had great service. I called in once and they scheduled me for the next day. Then I was getting close to my miles and they got me in right away so I wouldn't go over miles requirement. Both times, I was in and out smoothly, and I get a complimentary car wash. I'm satisfied with my "new to me" Escape and also Dave Smith Ford!

I had recently purchased a 2020 Ford Escape from this

I had recently purchased a 2020 Ford Escape from this dealership. The car came with a lifetime warranty on the engine and transmission. I just have to bring it there for oil change and rotate tires every 4,000 miles. I've been back twice now. I've had great service. I called in once and they scheduled me for the next day. Then I was getting close to my miles and they got me in right away so I wouldn't go over miles requirement. Both times, I was in and out smoothly, and I get a complimentary car wash. I'm satisfied with my "new to me" Escape and also Dave Smith Ford!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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It was about last month I think my wife and I found an

It was about last month I think my wife and I found an older Jeep on Smith Fords lot last month. It was the right price for us so we went to buy it. Everything went good through the hole time. We got the Jeep home and the next day it wouldn't start. We call the dealership and the came to get it. It was fixed and working for a few days. Then we got another issue. We asked if we could return it, and when after some back and forth, they were good to us and gave us our money back. I think that Dave Smith could of said no but they tried to get it fixed and in the end think they didn't want to have us keep coming back with a problem all the time. I think they did right by us. We will try again to buy something from them but just not right now. thank you Dave Smiths for working with us.

It was about last month I think my wife and I found an

It was about last month I think my wife and I found an older Jeep on Smith Fords lot last month. It was the right price for us so we went to buy it. Everything went good through the hole time. We got the Jeep home and the next day it wouldn't start. We call the dealership and the came to get it. It was fixed and working for a few days. Then we got another issue. We asked if we could return it, and when after some back and forth, they were good to us and gave us our money back. I think that Dave Smith could of said no but they tried to get it fixed and in the end think they didn't want to have us keep coming back with a problem all the time. I think they did right by us. We will try again to buy something from them but just not right now. thank you Dave Smiths for working with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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I've done a lot of business with another bigger Ford

I've done a lot of business with another bigger Ford dealership near my house. They've gotten too big. I like the feel at this dealership. I got a great price on a new F150, and didn't have to go through the xx. People were very friendly and genuinely try to make the process as easy as possible.

I've done a lot of business with another bigger Ford

I've done a lot of business with another bigger Ford dealership near my house. They've gotten too big. I like the feel at this dealership. I got a great price on a new F150, and didn't have to go through the xx. People were very friendly and genuinely try to make the process as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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