New 888-232-4613 Dealer Website
Used 888-275-4807 Email Dealer
Service 888-272-9407

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Sales 9:00 AM - 6:00 PM
Service 7:30 AM - 5:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
Average based on 260 reviews.
  • Great Dealership-Awesome Service!!

    So happy with my new 2016 Ford Explorer Sport. I decided to lease this vehicle. I feel like a queen driving my new truck. I received many complime...


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    So happy with my new 2016 Ford Explorer Sport. I decided to lease this vehicle. I feel like a queen driving my new truck. I received many compliments on it!!! Excited to drive!! Matty was so helpful. He spent limitless time with me over a period of days to assist me with all of my needs. He is a wonderful salesman. Most importantly, the best of the best! Dave Smith came over to shake my hand after my purchase. I appreciate Dave Smith for being so down to earth. Truly the best experience ever. When I picked up my 2016 Explorer Sport it was full of gas, they gave me a ton of free car washes, and it was meticulously detailed. The financial department was amazing. Extremely knowledgable. She was so patient and kind. Kudos Matty and Dave. I WILL refer all of my colleagues. Forever greatful on the best price around!!!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Work on a vehicle

    Recently had my car taken in for a recall on a 2010 Ford Fusion. At the time my check engine light was on and someone took it upon them self to ru...


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    Recently had my car taken in for a recall on a 2010 Ford Fusion. At the time my check engine light was on and someone took it upon them self to run a diagnostic test on my car WITHOUT making it aware to my step dad who had taken it in for me seeing I was at work. They then charged me $50 for the test that my step dad had never confirmed for them to do. I think this absolutely ridiculous that they went and did this without even asking because if I wanted to know what was wrong with it I would've taken it to auto zone or a family friend mechanic who wouldnt charge an arm and a leg for something so ridiculous.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Poor Experience

    My girlfriend and I recently purchased a used 2016 Ford fusion. Overall the experience is that of your typical dealer however I felt that maybe bu...

    Dealer Response

    Hi John, Thank you for contacting us. We can take a look at the scratch again if it needs to be rebuffed. At the time of delivery, there were no...


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    My girlfriend and I recently purchased a used 2016 Ford fusion. Overall the experience is that of your typical dealer however I felt that maybe buying a used car from these guys may not be the best choice. Doesn't seem like they car to much about what they sell. As we continued into purchasing the car we had requested that a couple scratches on the hood be buffed out which they promised they would do their best and clean up the car. I could not be there to pick it up ,so as I inspected the car when my girlfriend brought it home , they did not clean a single thing on the car . inside was just the way it was when it was at the dealer . (dirty). And as for the scratches on the hood all they did was put a small coat of wax on the spot to cover it. (Came off in a single wash ) . this car was for my girlfriend and I was looking to replace my truck as well. Guess I'll look elsewhere, maybe somewhere else will hold up to their end of the deal.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi John, Thank you for contacting us. We can take a look at the scratch again if it needs to be rebuffed. At the time of delivery, there were no complaints on how the car looked. Please have Ashley email me if she would like to bring in her Fusion. Thank you, Alison Smith asmith@davesmithford.net


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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2011

Serving the Williamsville area, Dave Smith Ford is proud to be one of the premier dealerships in the area. Our New Car Showroom has just been remodeled! From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Dave Smith Ford a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.

"There goes Another Dave Smith Ford!"