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Sales 9:00 AM - 9:00 PM
Service 7:30 AM - 8:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 6:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 8:00 PM
Tue 7:30 AM - 8:00 PM
Wed 7:30 AM - 5:00 PM
Thu 7:30 AM - 8:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 5:00 PM
Sun Closed
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Reviews

4.8
269 lifetime reviews.
  • Great service staff.

    Service is always excellent! Scheduled appointment online. Was taken care of immediately upon arrival. Personnel are friendly and personable and e...

    Dealer Response

    Thank you for the 5 stars!


    Show Full Review

    Service is always excellent! Scheduled appointment online. Was taken care of immediately upon arrival. Personnel are friendly and personable and explain what service is required on the vehicle.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5 stars!


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  • service department terrible!!!

    Dave Smith service department FAILS totally! I have 3 people in my family that have bought cars from Dave Smith that won't be back because of the ...


    Show Full Review

    Dave Smith service department FAILS totally! I have 3 people in my family that have bought cars from Dave Smith that won't be back because of the TERRIBLE SERVICE DEPARTMENT! There are numerous problems including, wrong parts being ordered, not having part for recall- when the appointment made it was supposed to be there, not fixing problem transmission (3) times back for same problem, you make a appointment then wait several hours to either be told wrong part or no part or its fixed and its really NOT! BUYERS BEWARE OF THIS SERVICE DEPARTMENT! THIS IS THE WORST ONE I'VE BEEN TO IN MY 40+ years of driving!!

    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Jim horsley

    The overall process of buying my used car was exellent Very friendly staff everything was taken care off all I had to do was bring my check

    Dealer Response

    Thank you, Jim. We appreciate your business. We will follow up with you, but if you need anything in the meantime, please let us know.


    Show Full Review

    The overall process of buying my used car was exellent Very friendly staff everything was taken care off all I had to do was bring my check

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you, Jim. We appreciate your business. We will follow up with you, but if you need anything in the meantime, please let us know.


    Hide Full Review
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Service & Repair

About Our Dealership

Dealer on Cars.com since March 2011

Serving the Williamsville area, Dave Smith Ford is proud to be one of the premier dealerships in the area. Our New Car Showroom has just been remodeled! From the moment you walk into our showroom you'll know our commitment to customer service is second to none. We strive to make your experience with Dave Smith Ford a good one for the life of your vehicle. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.

"We Sell Fords for Less"