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Keller Chevrolet

(111 reviews)
Visit Keller Chevrolet
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:30pm
Tuesday 9:00am–5:00pm 7:30am–4:30pm
Wednesday 9:00am–5:00pm 7:30am–4:30pm
Thursday 9:00am–7:00pm 7:30am–6:30pm
Friday 9:00am–5:00pm 7:30am–4:30pm
Saturday 9:00am–3:00pm 8:00am–2:30pm
Sunday Closed Closed
New (716) 261-1565 (716) 261-1565
Used (716) 951-5949 (716) 951-5949
Service (716) 406-4262 (716) 406-4262

Reviews

(111 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Keller Chevrolet from DealerRater.

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Took my car for oil change my technician was Dave he was

Took my car for oil change my technician was Dave he was very nice and polite he was wonderful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your kind words, Jackie! We're glad to hear that Dave provided you with a wonderful experience during your oil change at Keller Chevrolet. We strive for excellent service, and it's great to know we met your expectations. We look forward to seeing you next time! Keller Chevrolet Inc Team

Paul Augello has always gone out of his way to take care

Paul Augello has always gone out of his way to take care of any customer service issues or questions I’ve had at Keller Chevrolet. I’ll be a customer as long as he’s there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your wonderful review, Jon! We're thrilled to hear about your positive experiences with Paul at Keller Chevrolet. He truly goes above and beyond for our customers. We appreciate your loyalty and look forward to serving you for years to come! Keller Chevrolet Inc Team

Great , fast inspection!

Great , fast inspection! Was in and out quick with no issues! Thank you for all the professional and courteous people working at Keller! Have a great Day!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Pamela! We appreciate your kind words about your inspection experience at Keller Chevrolet. We're glad to hear it was quick and hassle-free. Our team strives to provide professional and courteous service, and your feedback means a lot to us. We look forward to seeing you again soon! Have a great day! Keller Chevrolet Inc Team

Steve L.

Steve L. was our salesman assisted by Craig, both of whom were very patient and helpful in making our choice of vehicles . This is our second time buyer with Steve at Keller because of the outstanding service he provides his Customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Patricia, for your wonderful feedback! We’re thrilled to hear that both Steve L. and Craig provided you with helpful and patient service during your vehicle purchasing experience at Keller Chevrolet. It’s fantastic to know you chose us again, and we truly appreciate your loyalty. We look forward to serving you for many more years to come! Keller Chevrolet Inc Team

My mom and I had our vehicles serviced at Keller

My mom and I had our vehicles serviced at Keller Chevrolet yesterday. The two guys at the service desk both looked miserable, I found a oil change to be over priced and they fail to add air in my mom's tire after as requested. The only pleasant experience was the lady at the cashier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for taking the time to share your experience with us. We appreciate your feedback regarding the service you and your mom received at Keller Chevrolet. We understand the importance of providing a positive experience, and we will certainly address your concerns with the service team. If you have any further issues or would like to discuss your experience in more detail, please feel free to reach out to us directly. We're committed to improving and ensuring that our customers feel valued. Keller Chevrolet Inc Team

Jon M.

Jon M. was wonderful to work with; super attentive without being pushy and secured me a fantastic deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much for taking time out of your day to share your experience with everyone, Colleen. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Keller Chevrolet Inc Team

Steve What a guy

Excellent dealership. Helped me out of my bad situation with a Malibu that wasn't worth the payment. I ended up with a brand new Equinox at a similar payment. Thanks Steve!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We love hearing about customers who have a great experience at Keller Chevrolet and we are glad you are one of them! We know that buying a car is an important decision and we are proud that you chose our dealership. Please feel free to contact us if you have any questions about your new vehicle. Keller Chevrolet Inc Team

Regular Service

Came in for an oil change and yearly inspection. Was serviced at the appointed time and was finished in a timely manner.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Keller Chevrolet Inc Team

2019 traverse

Service people were very accommodating? I showed up a week early by mistake but they changed the oil and rotated the tires anyway? I was very pleased.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you so much for taking the time to let us know how pleased you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Regards, Keller Chevrolet Inc Team

Great service

Big time service with a small town feel. People were courteous and friendly and had me in and out in less than an hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Bob, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Keller Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. We appreciate you continually trusting us with your car buying needs and we hope you enjoy your new vehicle! Keller Chevrolet Inc Team