Wickstrom Auto Group

(5.0) 1069 reviews

Dealer on Cars.com since April 2006

Currently in stock!

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Today's Hours

Sales
Service Closed
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 6:00 PM
Sun Closed
Mon 7:30 AM - 7:00 PM
Tue 7:30 AM - 7:00 PM
Wed 7:30 AM - 7:00 PM
Thu 7:30 AM - 7:00 PM
Fri 7:30 AM - 7:00 PM
Sat 7:30 AM - 3:30 PM
Sun Closed

Reviews

5.0
1069 lifetime reviews.
  • THE place to feel confident buying a car

    Wickstrom excels in the process of buying a car and with the follow up. Its a relationship, not a transaction. I walked in, had done my homework, work

    ...

    ed with Ryan Poltzer, we wrapped up details in 30 minutes after the perfunctory test drive. The actual financing took a bit longer because the dealership with slammed with people. Ryan expressed his concern about how long it was taking because of the volume and offered food and drink which was appreciated. Once the others in front of me were approved and signed up, the process took about 15 min and I was in my new Ford. This is the fourth car I've bought at Wickstrom and if I don't buy the next two or three there I will be surprised. They are professional and know how to deliver the complete painless buying experience. I've never felt taken advantage of. Its nice to walk away from a car buying experience and feel that you have received a good deal and that the dealer is willing to continue to support you in every way. Wickstrom rocks!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about your purchase experience with Ryan and team. We will be sure to share with our team. We appreciate your business.

    ...

    -Colin Wickstrom, Dealer Partner


  • Over all awesome experience

    Recently purchased my second car with wickstrom. The experience couldn't of been better thanks to my salesman Manny Avila. Definitely recommend you gu

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    ys go see him.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Great Customer Service

    Eric was our salesman. He did a Great job! He took care of my wife and I very well! The showroom is very nice and everyone works in the spirit of exc

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    ellence. I will be sending over my friends to him!

    Customer Service
    Not Applicable
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service & Repair

Service Reviews

5.0

77 lifetime reviews of the Service Department.

  • Great service

    Thanks to the service team and Brandon getting my company truck fixed and ready to go by the next business day. Thanks again

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • Oil change and recall work

    The employees at Wickstrom Ford/Lincoln are always friendly and greet you BY NAME with a smile. From the hard working people in the service departmen

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    t back to my salesman and managers. They go out of their way to make you feel welcome every single time. HIGHLY recommended! Mat

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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Service Pricing

    Tire Rotation

    $10

    Wiper Blade Replacement

    $19.96 and up*

    New Battery

    $99.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since April 2006

Welcome to Wickstrom Auto Group, located in Barrington, IL, Wickstrom Auto Group is proud to be one of the premier dealerships in the area. From the moment you walk into our showrooms you will know our commitment to Customer Service is second to none. We strive to make your experience with Wickstrom Auto Group a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned you have come to the right place. Wickstrom Ford has won Ford Motor Company's President's Award 24 years in a row and we'd like to show you why we have been the recipients of this award. Stop in or call today.

"Expect the Best. Experience the Difference."
Wickstrom Auto Group
600 W. Northwest Highway Barrington, IL 60010
New (847) 462-7464
Used (847) 416-6836
Service (847) 462-7461
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