Wickstrom Auto Group

4.9
(1,802 reviews)
Visit Wickstrom Auto Group
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–7:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Inventory

See all 353 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since April 2006.
Welcome to Wickstrom Auto Group, located in Barrington, IL, Wickstrom Auto Group is proud to be one of the premier dealerships in the area. From the moment you walk into our showrooms you will know our commitment to Customer Service is second to none. We strive to make your experience with Wickstrom Auto Group a good one for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned you have come to the right place. Wickstrom Ford has won Ford Motor Company's President's Award 26 years in a row and we'd like to show you why we have been the recipients of this award. Stop in or call today.
Expect the Best. Experience the Difference.

Service center

Phone number (847) 462-7461

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

4.9
(1,802 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

THE BEST

Best customer service, by far! I have leased my third vehicle through Wickstrom. Their impeccable service and immaculate facility keep me coming back. Jared has been so helpful through every lease and he makes the process so seamless and easy. He is very knowledgeable about the inventory and helped match my ideals to my price range. I absolutely love Wickstrom’s service department! In my opinion, if you don’t have excellent customer service, you don’t have much. Wickstrom has the BEST! All around a standout dealership!

Dealer response

We're so happy our team could help! Thank you for the awesome review, Alyssa! We will be sure to share this with Jared and our team and we hope you love your new vehicle! See you again soon! – Wickstrom Chrysler Jeep Dodge Ram

5.0

Highly Recommend!

My husband and I just leased a Lincoln Aviator from Wickstrom and couldn’t be happier. My previous lease was up on my Jaguar F-Pace and I was on the search for a larger SUV for our family. We test drove an Audi, Volvo, and a Lincoln Aviator at other dealerships. We didn’t like our experience at the Schaumburg Lincoln dealership and we were referred by a friend to Wickstrom. We had a wide selection of Aviators to choose from. Our salesman, Nick, was incredibly helpful and knowledgeable about the vehicle. He helped us pick the best Aviator to fit our needs. Joe, one of the managers, was also super helpful! We never once felt pressured or lied to (like we did at other dealerships...) We were able to negotiate a fair price and walked out of there very pleased with our purchase! Now for the Aviator itself.... absolutely love it! It’s spacious without being too big. The interior is beautiful and comfortable. The technology within the vehicle is amazing, and the addition of CarPlay makes using my Apple devices inside the vehicle seamless. It’s the perfect vehicle for our growing family!

Dealer response

Nicole, we are so happy to hear that our team at Wickstrom Chrysler Jeep Dodge Ram could help get your family the perfect car! Thank you for your visit and your review!

5.0

2011 Nissan X-Terra

I enjoyed my car buying experience at Wickstrom Auto. The showroom was very clean. My interaction with all staff was very friendly even though I am from Wisconsin and a Packer fan and I was interacting with Bear's fan's and 1 Colt's fan. LOL. When I saw the used vehicle I purchased over the phone, I was delighted to see the vehicle was in great condition just like the salesman Keith had expressed to me. Keith being a former Marine was very professional, honest, polite, humble, and I would expect nothing less from a former Marine. I signed all my documents with David who was also very professional, and pleasant to speak with and I had some interesting small talk with. I would recommend Wickstrom Auto to other's, and would not hesitate to purchase another vehicle in the future.

Dealer response

Thank you for this glowing review, Gregory! It is such a wonderful feeling to know we've done right by you and we will be sure to share your feedback with David, Keth, and our staff! We appreciate your five-star rating and will see you next time! - Wickstrom Chrysler Jeep Dodge Ram

5.0

Chicago to Brooklyn

Cannot thank Eric Jensen enough. As someone who’s been in the Automotive sales industry for 10 years I’ve only ever really bought cars from myself. But looking for a particular used car makes that almost impossible. Finding the car I wanted was a challenge but after that Eric made everything easier. Prompt in his replies, provided photos and videos of the car as well as let me know of any flaws beforehand. The services he stated would be done were completed and to top it off I was an out of state buyer. I flew in early morning, got there before store hours and my car was there waiting for me prepped detailed and ready to be driven back home 12 hrs (Chicago to New York). I only ever buy from myself because I know what type of attention to detail I bring to the table and being able to find it elsewhere is a breath of fresh air, I cannot recommend Eric and his dealership enough. Thanks again,

Dealer response

Thank you for the 5-star review of Wickstrom Chrysler Jeep Dodge Ram, Mike! We're so happy to hear about Eric's awesome service to you and are so thrilled to have you as a member of our family! Thank you for the rating and for choosing us!

5.0

2021 Ford F-150 Ranger XLT

Michael Kajdanowski was very helpful and knowledgeable, as was all the other staff. I was in a hurry and they made the process go by quickly and smoothly. Michael made sure I knew all the ins and outs of my new vehicle.

Dealer response

Thanks for the five-star rating, Brody! We're happy to hear Michael made the experience so easy for you and helped get you into the right new vehicle! We appreciate you being part of our Wickstrom Chrysler Jeep Dodge Ram customer!

5.0

Chicago Car Buying Trip

I flew in from Southern Illinois to buy a used vehicle. Dealt with Manny Avila and he exceeded all of my expectations. I had several questions and needed extra pictures as I was making this decision without actually seeing the vehicle. Manny answered all of my questions and sent me all of the pictures I needed. They picked me up at the airport and drove mr to the dealership free of charge. Everything was ready when I arrived and the agreed upon price was the price I paid. I highly recommend Manny Avila and Wickstrom Auto Group.

Dealer response

Thanks for making the trip to Wickstrom Chrysler Jeep Dodge Ram! We're so glad Manny could make it worthwhile and you drove away in the vehicle you wanted! Safe travels!

5.0

Amazing!

Keith and the overall team were great. They made my Jeep purchase, quick and easy. Thank you!

Dealer response

Congrats on your Jeep, Joe! We're glad Keith and the Wickstrom Chrysler Jeep Dodge Ram team could make the process quick and easy!

5.0

Easy process

Wickstrom does a great job with their used vehicles. Thanks again to Nick Gerling for the help. Would recommend them to anyone looking for a vehicle.

Dealer response

We are so happy that our team, especially Nick, could help you get a great used car! Thank you so much for recommending Wickstrom Chrysler Jeep Dodge Ram!

5.0

Definitely recommend!!

Bought our first Lincoln from Wickstrom in Barrington and would completely recommend them!! Robinson Logue was our salesman and he was wonderful to work with. The entire process was easy and stress free from start to finish! Robinson was very attentive, patient and flexible with us. We did not experience any high pressure that you typically receive when buying a car. We LOVE our new Corsair!!!

Dealer response

Welcome to the Lincoln family, Lisa! Your positive feedback means so much to Robinson and the entire Wickstrom Chrysler Jeep Dodge Ram team and we are thrilled you love your new Corsair!

5.0

Jared at Wickstrom

Jared was awesome helping my husband and I find the perfect car. He let us try out the one we were thinking about and also led us to one that fit our lifestyle better. We loved the car we ended up with! Jared stayed within our budget and didn't try to sell us above our means or what we didn't need or want, which was super important to us since we had other bad experiences at other dealers (not Jeep) that didn't respect or listen to our wishes. We will definitely be back the next time we need another car. Thank you, Jared!

Dealer response

Thanks for sharing your experience, Lia! We're so happy to hear Jared worked hard to find you a quality vehicle that meets all of your needs! We greatly appreciate your positive feedback and look forward to your continued business!

Read all 1,802 reviews