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Wickstrom Auto Group

(4,810 reviews)
Visit Wickstrom Auto Group
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 11 awards
2026 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (847) 462-7464 (847) 462-7464
Used (847) 416-6836 (847) 416-6836
Service (847) 462-7461 (847) 462-7461

Reviews

(4,810 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Wickstrom Auto Group from DealerRater.

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We recently purchased a 2026 Jeep Wrangler from Wickstrom

We recently purchased a 2026 Jeep Wrangler from Wickstrom in Barrington and had a great experience! Our salesperson, Eric Jensen, greeted us at the door and was welcoming, knowledgeable, and transparent throughout the entire process. The whole team was friendly and helpful, making the process easy and stress-free. We highly recommend Eric and the Wickstrom team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

We recently purchased a 2026 Jeep Wrangler from Wickstrom

We recently purchased a 2026 Jeep Wrangler from Wickstrom in Barrington and had a great experience! Our salesperson, Eric Jensen, greeted us at the door and was welcoming, knowledgeable, and transparent throughout the entire process. The whole team was friendly and helpful, making the process easy and stress-free. We highly recommend Eric and the Wickstrom team!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Michael Kajdanowski was a pleasure to work with on the

Michael Kajdanowski was a pleasure to work with on the purchase of my Yukon XL Denali. He responded to texts after hours, was very knowledgeable, and had a no pressure approach. He was very sincere and trustworthy. My entire experience at Wickstrom Auto Group was awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Michael Kajdanowski was a pleasure to work with on the

Michael Kajdanowski was a pleasure to work with on the purchase of my Yukon XL Denali. He responded to texts after hours, was very knowledgeable, and had a no pressure approach. He was very sincere and trustworthy. My entire experience at Wickstrom Auto Group was awesome!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Big thank you to Eric Jensen and support staff at the

Big thank you to Eric Jensen and support staff at the Wickstrom Ram dealership. I was only there to have routine maintenance done on my 2013 Ram, when I noticed the Power Wagon on the showroom floor. After checking out the truck for a short time, Eric approached me offering to answer any questions. Very friendly and not pushy, which is a must for me at car dealerships. Eric and staff were very patient with me as I kicked this decision around for quite a while. A short 6 hours later, I was driving home my new Power Wagon. I would highly recommend Eric and staff to anyone in the market for a new Chrysler vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Big thank you to Eric Jensen and support staff at the

Big thank you to Eric Jensen and support staff at the Wickstrom Ram dealership. I was only there to have routine maintenance done on my 2013 Ram, when I noticed the Power Wagon on the showroom floor. After checking out the truck for a short time, Eric approached me offering to answer any questions. Very friendly and not pushy, which is a must for me at car dealerships. Eric and staff were very patient with me as I kicked this decision around for quite a while. A short 6 hours later, I was driving home my new Power Wagon. I would highly recommend Eric and staff to anyone in the market for a new Chrysler vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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We’ve workedwith Eric Jensen at Wickstrom over the past 8

We’ve workedwith Eric Jensen at Wickstrom over the past 8 years. Always a pleasure to work with and all around easy experience. He made sure I left happy with the car of my dreams. Most importantly, he makes himself available with any follow-up questions we may have.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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This was the best buying experience I have ever had at a

This was the best buying experience I have ever had at a dealership. Our salesman Michael K. did a thorough walk around and explained every detail of the car we were buying. Everything from the time of arrival to leaving the lot was exceptional and very professional. Finance explained everything and even got me a better rate then I was expecting. I would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

This was the best buying experience I have ever had at a

This was the best buying experience I have ever had at a dealership. Our salesman Michael K. did a thorough walk around and explained every detail of the car we were buying. Everything from the time of arrival to leaving the lot was exceptional and very professional. Finance explained everything and even got me a better rate then I was expecting. I would highly recommend this dealership.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Chris has always been helpful in finding and buying a

Chris has always been helpful in finding and buying a car. We'll be back for our next one and will look for Chris to work with us again!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.