Reviews

Average Ratings

4.9
1007 lifetime reviews.
  • THE place to feel confident buying a car

    Wickstrom excels in the process of buying a car and with the follow up. Its a relationship, not a transaction. I walked in, had done my homework, ...

    Dealer Response

    Thank you for the kind words about your purchase experience with Ryan and team. We will be sure to share with our team. We appreciate your busin...


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    Wickstrom excels in the process of buying a car and with the follow up. Its a relationship, not a transaction. I walked in, had done my homework, worked with Ryan Poltzer, we wrapped up details in 30 minutes after the perfunctory test drive. The actual financing took a bit longer because the dealership with slammed with people. Ryan expressed his concern about how long it was taking because of the volume and offered food and drink which was appreciated. Once the others in front of me were approved and signed up, the process took about 15 min and I was in my new Ford. This is the fourth car I've bought at Wickstrom and if I don't buy the next two or three there I will be surprised. They are professional and know how to deliver the complete painless buying experience. I've never felt taken advantage of. Its nice to walk away from a car buying experience and feel that you have received a good deal and that the dealer is willing to continue to support you in every way. Wickstrom rocks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind words about your purchase experience with Ryan and team. We will be sure to share with our team. We appreciate your business. -Colin Wickstrom, Dealer Partner


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  • Purchased my mustang

    I had a great experience with this dealer they were friendly and recieved great service from Tony D.


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    I had a great experience with this dealer they were friendly and recieved great service from Tony D.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Looking for a Hybrid

    Having bought cars for over 50 years, I have to say this was the most customer friendly experience I have ever had. Wickstrom Auto Group and my s...


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    Having bought cars for over 50 years, I have to say this was the most customer friendly experience I have ever had. Wickstrom Auto Group and my sales agent Eric Jensen went out of their way to make our buying experience very satisfying. We were looking for a Chrysler Pacifica Hybrid and we had been to 5 other dealers before we got to Eric and Wickstrom. The other 5 dealers were either unpleasant to deal with or did not have the car we were looking for. In searching the inventory of dealers in the area, it looked like Wickstrom had what we were looking for. I sent a message to the dealership and Eric got back to me in a very short time with a picture and description of the car they had on the lot. We talked on the phone and even though it was his day off, Eric said he would drive out to us (25 miles one way) for a test drive. When he got here, and we had said we would be interested in buying the car, he left the Hybrid with us while he drove our trade in back to the dealership for an appraisal and then back to us. We agreed on the price for both the trade in and the new car on the spot. We met Eric and his finance guy at Eric's desk the next day. There was no high pressure sales pitch for any additional coverage and we concluded the paper work in about 30 minutes. Eric showed us the features of the car and we were off and driving with a full charge on the battery and a full tank of gas. We like the car and would recommend Eric and Wickstrom Auto Group as a place to look for your next car. This was a 5 star experience. Bob Williams/ Huntley, IL

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Excellent experience again

    We have purchased three cars through Wickstrom and will continue to do so in the future. Jared Nelson and the rest of the staff are honest and pr...


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    We have purchased three cars through Wickstrom and will continue to do so in the future. Jared Nelson and the rest of the staff are honest and professional and their pricing is accurate to the car's value. It was an especially refreshing experience to buy from Wickstrom again after we had ventured out to another dealership only because we were considering a new Subaru. You will not have to deal with the typical car salesman games at Wickstrom.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • A+ dealership!! fantastic!!

    I'm happy to say my car buying experience was above excellent. Renée Burley was kind, courteous, and went above and beyond. She wasn't pushy and ...


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    I'm happy to say my car buying experience was above excellent. Renée Burley was kind, courteous, and went above and beyond. She wasn't pushy and found the perfect vehicle. I've witnessed a handful of car buying experiences, and have to say this was the smoothest and most efficient. The Wickstrom Auto Group locations are clean and the staff as a whole are very helpful. Thanks again and wow, I love this car!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • M. Schultz

    We have purchased 2 vehicles from Wickstrom Ford in Barrington. The service there is fantastic! From our sales person, Nathan, to the entire servi...


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    We have purchased 2 vehicles from Wickstrom Ford in Barrington. The service there is fantastic! From our sales person, Nathan, to the entire service department, the experience has been "top shelf!" If you're considering buying a car, definitely go to Wickstrom Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • New car from WIckstrom and Michelle

    I just bought my new Focus from Michelle today! My parents have been buying cars from Wickstrom since 1995! We love wickstrom. We highly rec...


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    I just bought my new Focus from Michelle today! My parents have been buying cars from Wickstrom since 1995! We love wickstrom. We highly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Used Car

    Bought a used Town and Country from Woody. You can tell they really appreciate your business. Felt like we were buying a brand new van. Great deal...


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    Bought a used Town and Country from Woody. You can tell they really appreciate your business. Felt like we were buying a brand new van. Great dealership and staff.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Customer Service

    Buying a car at Wickstrom was straightforward and easy. Woody even delivered the car to my house! Will be back for my next one.


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    Buying a car at Wickstrom was straightforward and easy. Woody even delivered the car to my house! Will be back for my next one.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 2nd Purchase-Great again

    My first purchase was so enjoyable that I decided to purchase another one. 1st time wasn't a fluke. Outstanding service and experience! Be sure t...


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    My first purchase was so enjoyable that I decided to purchase another one. 1st time wasn't a fluke. Outstanding service and experience! Be sure to ask for Woody. You'll be taken care of.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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