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Cars for Sale   /   Dealers  /  Acura of Rochester

Acura of Rochester

4.9 out of 5 4.9
118 reviews
3883 W Henrietta Rd Rochester, NY 14623
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:00 AM - 5:00 PM

Acura of Rochester Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (585) 300-4828
Used (585) 300-4860
Service (585) 200-5361

Inventory

NEW
$48,395 MSRP $48,395
2019 Acura RDX
  • Exterior Color: Lunar Silver Metallic
  • Interior Color: Espresso
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$48,395 MSRP $48,395
2019 Acura RDX
  • Exterior Color: Majestic Black Pearl
  • Interior Color: Ebony
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$46,895 MSRP
2019 Acura RDX
  • Exterior Color: Black
  • Interior Color: Red
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$40,395 MSRP $40,395
2019 Acura TLX
  • Exterior Color: White
  • Interior Color: Red
  • Transmission: 8-Speed Automatic with Auto-Shift
  • Drivetrain: FWD
NEW
$48,395 MSRP $48,395
2019 Acura RDX
  • Exterior Color: Majestic Black Pearl
  • Interior Color: Ebony
  • Transmission: 10-Speed Automatic
  • Drivetrain: AWD
NEW
$45,795 MSRP $45,795
2019 Acura TLX
  • Exterior Color: Platinum White Pearl
  • Interior Color: Ebony
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD

Our Employees

NOT RATED

Christopher Wood

Sales Advisor
NOT RATED

Gregory Hunt

Sales Advisor
NOT RATED

Jerod Ingrassio

Business Manager
NOT RATED

Joel Williams

Sales Manager
NOT RATED

Rick Gross

Acura Sales Advisor
NOT RATED

Ashley Slover

Acura Service Advisor
NOT RATED

Ed Piccirillo

Acura Service Advisor
NOT RATED

Jabin Hutton

Acura Brand Specialist
NOT RATED

Jeremy Ingrassio

Acura Brand Specialist
NOT RATED

Kalem Rogers

Parts Advisor

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since August 2009

After Garber Automotive Group acquired 4 Rochester area dealerships in the fall of 2011, including Acura, Kevin Parker w

...

as named the new General Manager/ Managing Partner of the dealerships. November of 2014 marked Kevin's 30 year milestone in the industry, spending the past 13 years with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community."

"Everybody Knows, You'll do Better at Garber"

Photos & Videos

7
Photos |
Video

Service

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
118 lifetime reviews. Includes reviews of Acura of Rochester from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews acura service great experience paul excellent recommend deal process knowledgeable friendly professional helpful lease pleasure question garber pressure business accommodate amazing pick answer outstanding person
All Reviews acura service great experience paul excellent recommend deal
All Reviews acura service great experience paul excellent recommend deal process knowledgeable friendly professional helpful lease pleasure question garber pressure business accommodate amazing pick answer outstanding person
  • 5.0 out of 5
    Great cars, great service
    by Cathy and Michaell Lesniewski from Penfield, NY
    October 4, 2018

    We have been customers of Acura for many years. The cars are great and the service is always excellent. Those are the top reasons we return. Our daughters... both drive Acuras and I just leased the new 2019 RDX. It is beyond awesome! My salesman Greg is smart, very knowledgeable and helpful...a real asset to your dealership!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your go-to Acura dealership. We are glad you and your family love the brand and enjoy working with us. W...e appreciate your business! Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    No pressure
    by Kimberly Bethea from ROCHESTER, NY
    October 1, 2018

    The store manager put me in very good hands with Tim as my sales rep. He was polite, honest, funny, professional and patient. Actually, everyone was pretty... great but Tim was the best. He missed his lunch to make sure I was completely satisfied. I was very comfortable and did not feel pressured. Would definitely recommend.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester and for sharing your recent experience. I am glad you enjoyed working with Tim and we thank you for your bus...iness. Kevin I Parker, General Manager/Managing Partner

  • FEATURED REVIEW

    5.0 out of 5
    Great Experience, will purchase from again!
    by Al from Rochester, NY
    April 10, 2018

    Really enjoyed working with Paul as he was patient and thoughtful throughout the process; no pressure approach with great communication made for a pleasant... experience.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your recent vehicle purchase. We are glad you enjoyed working with Paul and we thank you for sharing tha...t experience with others! Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    MDX Purchase from Garber Acura, Rochester NY
    by Andrew Hopfinger from Pittsford, NY
    September 27, 2018

    Fantastic experience. Jabin and Joel and Jerod were very professional and efficient. They found me a great MDX and made the process very pleasant.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your vehicle purchase. I am glad you enjoyed working with our staff! Kevin I Parker, General Manager/Man...aging Partner

  • 5.0 out of 5
    Great service
    by Tammy Allen from Victor, NY
    September 4, 2018

    Good experience, Jeremy was excellent. Very helpful and accommodating.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your recent purchase. We appreciate your business and thank you for sharing your experience. Kevin I Par...ker, General Manager/Managing Partner

  • 5.0 out of 5
    Garber Acura in Rochester, NY
    by Brian Mclaughlin from Rochester, NY
    September 3, 2018

    My experience with Garber's service department is always excellent. It is convenient to schedule and they are always prompt and attentive. I need... to wait when I bring my car in and they always get it done very quickly. If there is going to be a delay, they let me know early and they are let me know how long I will have to wait and are always right on schedule.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing the Acura of Rochester service department for your vehicle repair needs. I am glad you enjoy working with our staff and I am ha...ppy to know they keep you informed with all the up-to-date information on your vehicle while it is getting repaired. Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    Service
    by Loretta Mangiola from Rochester, NY
    September 2, 2018

    An overall pleasant experience every time I take the car in for service

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your vehicle service needs. We appreciate your business and thank you for sharing your experience. Kevin... I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    Great service, clean facility, family friendly!
    by M Ruffin from Rochester, NY
    September 1, 2018

    I was deciding between the Volvo XC90 and the Acura MDX, the swing vote was the excellent customer service I received at Garber. I was greeted in the parking... lot, my entire family was made to feel welcome, all my questions were answered, I received followup emails after leaving. Most importantly, the negotiations were fair and transparent. I received an excellent deal on my trade in and a fair price on my new car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for allowing Acura of Rochester the opportunity to earn your business. I am glad you found the customer service to be superior and ultimate...ly helped make your decision. Thank you for sharing that experience! Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    Great sales experience
    by Mary Lazzar-whyte from Rochester, NY
    August 31, 2018

    All the staff was very friendly and helpful. Out sales person ensured we met the service manager and familiarized is with the service area

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your recent vehicle purchase. We appreciate your business. Kevin I Parker, General Manager/Managing Part...ner

  • 5.0 out of 5
    Great overall experience
    by Anthony Jarkowski from Rochester, NY
    August 29, 2018

    All of the staff involved in the purchase of my 2018 Acura MDX were very pleasant and helpful. The staff included Joel, Jeremy, and Jerod. All were very... positive in their interactions with me.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for choosing Acura of Rochester for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience. Kev...in I Parker, General Manager/Managing Partner

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