New 866-444-0896 Dealer Website
Used 877-278-9013 Email Dealer
Service 877-801-0085

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Sales 9:00 AM - 6:00 PM
Service 7:00 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:00 AM - 6:00 PM
Sat 7:00 AM - 5:00 PM
Sun Closed
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Reviews

3.5
Average based on 11 reviews.
  • Amazing Serivce and professionalism

    The employees at the Acura dealership in Rochester, NY were one of the primary reasons why I chose to purchase my new car there. In both the sales...


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    The employees at the Acura dealership in Rochester, NY were one of the primary reasons why I chose to purchase my new car there. In both the sales and service department the men and women working in that dealership demonstrated true professionalism. I will strongly recommend others to not only choose Acura but the Garber of Rochester, NY.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

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  • *addendum* The technician went ABOVE and beyond!

    Our technician was Alvin! It was really nice to have excellent customer service!

    Dealer Response

    Thank you for your praise towards technician Alvin. I am glad you enjoyed working with him. Thank you for choosing Acura of Rochester to service y...


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    Our technician was Alvin! It was really nice to have excellent customer service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your praise towards technician Alvin. I am glad you enjoyed working with him. Thank you for choosing Acura of Rochester to service your vehicle. We appreciate your business. Kevin I. Parker Managing Partner Acura of Rochester


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  • The Tech went ABOVE and Beyond!

    My husband brought our car here for service due to the check engine light being on for the second time in one month. When we picked up our vehicle...

    Dealer Response

    Thank you so much for sharing your recent service experience at Acura of Rochester. It is great to hear stories where things go wrong and our empl...


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    My husband brought our car here for service due to the check engine light being on for the second time in one month. When we picked up our vehicle at 6:55 p.m., we heard a noise in the left front wheel. We immediately turned around and asked for the technician to look at the noise. Although it was well after closing time, approximately 7: 10 p.m., the technician gladly offered to check out the Issue and fixed It.We truly appreciate the service and the technician going above and beyond his responsibility.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for sharing your recent service experience at Acura of Rochester. It is great to hear stories where things go wrong and our employees step up and help out our customers. I am very proud to hear that our Acura Technician stayed and fixed the issue in your vehicle. Thank you for choosing Acura of Rochester to service your vehicle....We appreciate your business. Kevin I. Parker Managing Partner Acura of Rochester


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Service & Repair

About Our Dealership

Dealer on Cars.com since August 2009

After Garber Automotive Group acquired 4 Rochester area dealerships in the fall of 2011, including Acura, Kevin Parker was named the new General Manager/ Managing Partner of the dealerships. November of 2014 marked Kevin's 30 year milestone in the industry, spending the past 13 years with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community."