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Acura of Rochester

Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 7:00 AM - 5:00 PM

Acura of Rochester Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 6:00 PM

Tuesday

7:30 AM - 6:00 PM

Wednesday

7:30 AM - 6:00 PM

Thursday

7:30 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2009

After Garber Automotive Group acquired 4 Rochester area dealerships in the fall of 2011, including Acura, Kevin Parker w

...

as named the new General Manager/ Managing Partner of the dealerships. November of 2014 marked Kevin's 30 year milestone in the industry, spending the past 13 years with the Garber organization as General Manager. Kevin states, "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community."

"Everybody Knows, You'll do Better at Garber"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
118 lifetime reviews. Includes reviews of Acura of Rochester from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 4, 2018

    We have been customers of Acura for many years. The cars are great and the service is always excellent. Those are the top reasons we return. Our daughters... both drive Acuras and I just leased the new 2019 RDX. It is beyond awesome! My salesman Greg is smart, very knowledgeable and helpful...a real asset to your dealership!

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    Does recommend this dealer
    Came in for service or repair
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    Dealer Response

    Thank you for choosing Acura of Rochester for your go-to Acura dealership. We are glad you and your family love the brand and enjoy working with us. W...e appreciate your business! Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    October 1, 2018

    The store manager put me in very good hands with Tim as my sales rep. He was polite, honest, funny, professional and patient. Actually, everyone was pretty... great but Tim was the best. He missed his lunch to make sure I was completely satisfied. I was very comfortable and did not feel pressured. Would definitely recommend.

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    Dealer Response

    Thank you for choosing Acura of Rochester and for sharing your recent experience. I am glad you enjoyed working with Tim and we thank you for your bus...iness. Kevin I Parker, General Manager/Managing Partner

  • April 10, 2018

    Really enjoyed working with Paul as he was patient and thoughtful throughout the process; no pressure approach with great communication made for a pleasant... experience.

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    Dealer Response

    Thank you for choosing Acura of Rochester for your recent vehicle purchase. We are glad you enjoyed working with Paul and we thank you for sharing tha...t experience with others! Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    September 27, 2018

    Fantastic experience. Jabin and Joel and Jerod were very professional and efficient. They found me a great MDX and made the process very pleasant.

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    Dealer Response

    Thank you for choosing Acura of Rochester for your vehicle purchase. I am glad you enjoyed working with our staff! Kevin I Parker, General Manager/Man...aging Partner

  • 5.0 out of 5
    September 4, 2018

    Good experience, Jeremy was excellent. Very helpful and accommodating.

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    Dealer Response

    Thank you for choosing Acura of Rochester for your recent purchase. We appreciate your business and thank you for sharing your experience. Kevin I Par...ker, General Manager/Managing Partner

  • 5.0 out of 5
    September 3, 2018

    My experience with Garber's service department is always excellent. It is convenient to schedule and they are always prompt and attentive. I need... to wait when I bring my car in and they always get it done very quickly. If there is going to be a delay, they let me know early and they are let me know how long I will have to wait and are always right on schedule.

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    Dealer Response

    Thank you for choosing the Acura of Rochester service department for your vehicle repair needs. I am glad you enjoy working with our staff and I am ha...ppy to know they keep you informed with all the up-to-date information on your vehicle while it is getting repaired. Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    September 2, 2018

    An overall pleasant experience every time I take the car in for service

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    Dealer Response

    Thank you for choosing Acura of Rochester for your vehicle service needs. We appreciate your business and thank you for sharing your experience. Kevin... I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    September 1, 2018

    I was deciding between the Volvo XC90 and the Acura MDX, the swing vote was the excellent customer service I received at Garber. I was greeted in the parking... lot, my entire family was made to feel welcome, all my questions were answered, I received followup emails after leaving. Most importantly, the negotiations were fair and transparent. I received an excellent deal on my trade in and a fair price on my new car.

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    Dealer Response

    Thank you for allowing Acura of Rochester the opportunity to earn your business. I am glad you found the customer service to be superior and ultimate...ly helped make your decision. Thank you for sharing that experience! Kevin I Parker, General Manager/Managing Partner

  • 5.0 out of 5
    August 31, 2018

    All the staff was very friendly and helpful. Out sales person ensured we met the service manager and familiarized is with the service area

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    Dealer Response

    Thank you for choosing Acura of Rochester for your recent vehicle purchase. We appreciate your business. Kevin I Parker, General Manager/Managing Part...ner

  • 5.0 out of 5
    August 29, 2018

    All of the staff involved in the purchase of my 2018 Acura MDX were very pleasant and helpful. The staff included Joel, Jeremy, and Jerod. All were very... positive in their interactions with me.

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    Dealer Response

    Thank you for choosing Acura of Rochester for your recent vehicle purchase. We appreciate your business and thank you for sharing your experience. Kev...in I Parker, General Manager/Managing Partner

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