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Mazda of West Ridge

(307 reviews)
Visit Mazda of West Ridge
Sales hours: 9:00am to 7:00pm
Service hours: 7:45am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:45am–5:00pm
Tuesday 9:00am–7:00pm 7:45am–7:00pm
Wednesday 9:00am–7:00pm 7:45am–5:00pm
Thursday 9:00am–7:00pm 7:45am–5:00pm
Friday 9:00am–5:00pm 7:45am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed

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New (585) 431-1595 (585) 431-1595
Used (585) 431-1636 (585) 431-1636
Service (585) 431-1623 (585) 431-1623

Inventory

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About our dealership

This seller has been on Cars.com since May 2017.
Welcome to Mazda of West Ridge!!! Mazda of West Ridge in SPENCERPORT NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.
#1 Volume Mazda Dealer in Rochester.

Service center

Phone number (585) 431-1623

Service hours

Monday
7:45am–5:00pm
Tuesday
7:45am–7:00pm
Wednesday
7:45am–5:00pm
Thursday
7:45am–5:00pm
Friday
7:45am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of West Ridge from DealerRater.

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I bought my car here 4 years ago.

I bought my car here 4 years ago. I bring it in for regular maintenance and oil changes and they have never once tried to sell me anything I didn?t need. Video updates are helpful and service is completed in a timely and friendly manner. Thank you!

I bought my car here 4 years ago.

I bought my car here 4 years ago. I bring it in for regular maintenance and oil changes and they have never once tried to sell me anything I didn?t need. Video updates are helpful and service is completed in a timely and friendly manner. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Tara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for its first service. Greg and the team made the whole process seamless. The tech sent me a video walking through the process. It was cool to see what the bottom of the vehicle looked like. The whole think is covered by a flat bottom to help with aerodynamics. And the fact that this service was free was the best!

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for its first service. Greg and the team made the whole process seamless. The tech sent me a video walking through the process. It was cool to see what the bottom of the vehicle looked like. The whole think is covered by a flat bottom to help with aerodynamics. And the fact that this service was free was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Kevin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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They advertised a 2017 RAV4 but showed photos of a 2023

They advertised a 2017 RAV4 but showed photos of a 2023 RAV4. I asked for photos of the 2017, which I was told that they would get me. No one ever got back to me so we bought a vehicle elsewhere.

They advertised a 2017 RAV4 but showed photos of a 2023

They advertised a 2017 RAV4 but showed photos of a 2023 RAV4. I asked for photos of the 2017, which I was told that they would get me. No one ever got back to me so we bought a vehicle elsewhere.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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I had an electrical issue with my new vehicle.

I had an electrical issue with my new vehicle. They gave me a loaner for 4 mo and I heard from the mazda service in CA to let me know they were working on the issue. So very appreciative for their interest in resolving the issue.

I had an electrical issue with my new vehicle.

I had an electrical issue with my new vehicle. They gave me a loaner for 4 mo and I heard from the mazda service in CA to let me know they were working on the issue. So very appreciative for their interest in resolving the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Linda, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Mazda of west ridge has very polite and friendly staff

Mazda of west ridge has very polite and friendly staff and the building is always clean. Service is excellent and my car is well maintained by qualified technicians.

Mazda of west ridge has very polite and friendly staff

Mazda of west ridge has very polite and friendly staff and the building is always clean. Service is excellent and my car is well maintained by qualified technicians.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Jessica, thank you for your kind review; we are happy to pass along your comments to the team here at Mazda of West Ridge! Please don't hesitate to reach out if there's anything additional we can do for you.

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Great customer service they take care of your vehichle

Great customer service they take care of your vehichle and explain every part of the process in a manner that you understand every step of the way

Great customer service they take care of your vehichle

Great customer service they take care of your vehichle and explain every part of the process in a manner that you understand every step of the way

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

John, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Good customer service.

Good customer service. Toby was very nice and helpful from start to finish and even after purchase of the car. Will recommend to anyone looking.

Good customer service.

Good customer service. Toby was very nice and helpful from start to finish and even after purchase of the car. Will recommend to anyone looking.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Araba, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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The BEST car buying experience I have ever had at 67

The BEST car buying experience I have ever had at 67 years old!!! Sean OLeary and Tiara and the sales manager went above and beyond!!! The Best!!!!

The BEST car buying experience I have ever had at 67

The BEST car buying experience I have ever had at 67 years old!!! Sean OLeary and Tiara and the sales manager went above and beyond!!! The Best!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Mazda of West Ridge. Please don't hesitate to reach out if there's anything additional we can do for you.

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I bought my car from this dealership 8 years ago and have

I bought my car from this dealership 8 years ago and have only used them for maintenance and repairs. Why? They go beyond to make maintenance (haven?t needed repairs) of my zoom zoom an easy and reliable experience and done with a smile.

I bought my car from this dealership 8 years ago and have

I bought my car from this dealership 8 years ago and have only used them for maintenance and repairs. Why? They go beyond to make maintenance (haven?t needed repairs) of my zoom zoom an easy and reliable experience and done with a smile.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Nancy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

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Nice folks Nice place Quality cars & selection Bought a

Nice folks Nice place Quality cars & selection Bought a CX50 Hybrid after considering a Toyota RAV4. Shawn O?Leary was outstanding, extremely knowledgeable of the products & very helpful in the operational tutorial.

Nice folks Nice place Quality cars & selection Bought a

Nice folks Nice place Quality cars & selection Bought a CX50 Hybrid after considering a Toyota RAV4. Shawn O?Leary was outstanding, extremely knowledgeable of the products & very helpful in the operational tutorial.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Jim, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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