Mazda of West Ridge

Toby Johnson in sales and the team at West Ridge Mazda were able to make my purchase happen in one day. Thank you so much.

My experience with the dealer has been excellent. The problem is that I HATE the car (a 2020 Mazda CX5 in mid-level trim). It is far too ready to tell... me what I want to do and will often force me to do it. Among a number of little annoyances, the worst is that the car will apply the brakes when the car in front of me slows to make a turn, even when that car is far enough ahead that (if I were allowed to actually drive) I wouldn't even let up on the gas. The same thing sometimes happens on a curvy road when my car sees traffic coming toward me (in their lane) and apparently thinks that it's an obstacle. The feature can be turned off by scrolling through settings, but it turns itself back on each time I start the car.

I came all the way from buffalo to lease CX-5. Steve was an amazing sales person. He responded to all the stupid questions i asked. I wasn't sure if i... could afford this car. But these guys put up an awesome deal that i couldn't refuse as i was already in love with this car. The finance manager called up the bank and made sure that i get approved for the best tier by recommending and submitting few extra documents to bank as i am not a citizen and my history here is thin. I cannot thank him enough as that's what made the car affordable to me. Overall a simple and elegant dealership that made my car buying experience so simple. I would totally recommend them.

Judy was awesome, she provided a lot of information and made the process of leasing my new vehicle very easy.

Shawn O'Leary was very pleasant, personable, and knows his job. You can tell he loves what he does!

Everything was done in a professional manner. Everything was explained that was done to my car.

Fantastic purchase from start to finish. Our rep Shawn O?Leary was professional and friendly and helped us understand all of our options. Highly recommend... not only buying a Mazda but visit mazda of west ridge for great customer service and satisfaction.

Car was serviced and ready when promised. Service personnel were friendly and knowledgeable.

We had a great experience buying our Mazda CX-5 from Mazda of West Ridge! We found just the vehicle we were looking for at a great price and in excellent... condition. The sales rep, Shawn O'Leary was very professional and very knowledgeable about all the safety features on the car and took a substantial amount of time teaching us how to use them properly. He even set up our phone to link with the car! I would recommend Mazda of West Ridge, in particular, Shawn O'Leary for your next vehicle purchase. Great vehicles sold by a great team of people! Thank you Mazda of West Ridge!!

I normally get great service from this dealership, but this time it was subpar. Not bad, but not as great of an experience that we usually get. Had make... 3 trips (1/2 hr each way = 3 hours of just travel time) during this whole ordeal, but it was all fixed in the end. Hoping this is just a fluke and will get the excellent level of service the next time.