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Mazda of West Ridge

(315 reviews)
Visit Mazda of West Ridge
Sales hours: 9:00am to 5:00pm
Service hours: 8:00am to 4:00pm
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Sales Service
Monday 9:00am–7:00pm 7:45am–5:00pm
Tuesday 9:00am–7:00pm 7:45am–7:00pm
Wednesday 9:00am–7:00pm 7:45am–5:00pm
Thursday 9:00am–7:00pm 7:45am–5:00pm
Friday 9:00am–5:00pm 7:45am–5:00pm
Saturday 9:00am–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (585) 431-1595 (585) 431-1595
Used (585) 431-1636 (585) 431-1636
Service (585) 431-1623 (585) 431-1623

Inventory

See all 244 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since May 2017.
Welcome to Mazda of West Ridge!!! Mazda of West Ridge in SPENCERPORT NY treats the needs of each individual customer with paramount concern. We know that you have high expectations and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options.
#1 Volume Mazda Dealer in Rochester.

Service center

Phone number (585) 431-1623

Service hours

Monday
7:45am–5:00pm
Tuesday
7:45am–7:00pm
Wednesday
7:45am–5:00pm
Thursday
7:45am–5:00pm
Friday
7:45am–5:00pm
Saturday
8:00am–4:00pm
Sunday
Closed

Reviews

(315 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mazda of West Ridge from DealerRater.

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The best customer service and I?

The best customer service and I?m in the service industry! Every visit no matter the individual always goes above and beyond and makes you feel like family!!!

The best customer service and I?

The best customer service and I?m in the service industry! Every visit no matter the individual always goes above and beyond and makes you feel like family!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Debra, we're so glad that we were able to go above and beyond your expectations! Feel free to reach out to us if you need anything. Have a wonderful day.

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Everything has worked out very well so far, from the

Everything has worked out very well so far, from the entire buying process to the three free oil changes. Would highly recommend to friends and family.

Everything has worked out very well so far, from the

Everything has worked out very well so far, from the entire buying process to the three free oil changes. Would highly recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Donna, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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Nice folks through & through.

Nice folks through & through. Service Manager Jesus was awesome. Salesman Shawn is superb! We can call him anytime & has helped us since buying the car.

Nice folks through & through.

Nice folks through & through. Service Manager Jesus was awesome. Salesman Shawn is superb! We can call him anytime & has helped us since buying the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Joan, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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Vehicle drop off was so simple.

Vehicle drop off was so simple. Customer waiting area was very comfortable but could not connect my iPhone or iPad to their Internet service. Repair was diagnosed and completed in a timely manner with a video update including what the problem was. No upselling of any other service.

Vehicle drop off was so simple.

Vehicle drop off was so simple. Customer waiting area was very comfortable but could not connect my iPhone or iPad to their Internet service. Repair was diagnosed and completed in a timely manner with a video update including what the problem was. No upselling of any other service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello David, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

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Overall lease experience was great, no pressure and a lot

Overall lease experience was great, no pressure and a lot of freedom to make all the choices. we only looked at the cars i had interest in.

Overall lease experience was great, no pressure and a lot

Overall lease experience was great, no pressure and a lot of freedom to make all the choices. we only looked at the cars i had interest in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Carl, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Professional service department.

Professional service department. Had oil change, tire rotation and annual inspection. Vehicle was serviced quickly and updates provided by service manager along with video. Very pleased with this dealership.

Professional service department.

Professional service department. Had oil change, tire rotation and annual inspection. Vehicle was serviced quickly and updates provided by service manager along with video. Very pleased with this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Paul, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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Jessie and his Team with the BEST SERVICE anywhere Me and

Jessie and his Team with the BEST SERVICE anywhere Me and my family have been customer for years we all have bought our MAZDA?s from Jessie

Jessie and his Team with the BEST SERVICE anywhere Me and

Jessie and his Team with the BEST SERVICE anywhere Me and my family have been customer for years we all have bought our MAZDA?s from Jessie

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Mazda of West Ridge. We are always more than happy to assist you if anything else comes up. Take care!

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I will definitely go back to this dealer again for my

I will definitely go back to this dealer again for my next vehicle. They made the whole process hassle-free. I will be more than happy to tell friends and family to go to mazda of west ridge.

I will definitely go back to this dealer again for my

I will definitely go back to this dealer again for my next vehicle. They made the whole process hassle-free. I will be more than happy to tell friends and family to go to mazda of west ridge.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Christopher, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!

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I bought my car here 4 years ago.

I bought my car here 4 years ago. I bring it in for regular maintenance and oil changes and they have never once tried to sell me anything I didn?t need. Video updates are helpful and service is completed in a timely and friendly manner. Thank you!

I bought my car here 4 years ago.

I bought my car here 4 years ago. I bring it in for regular maintenance and oil changes and they have never once tried to sell me anything I didn?t need. Video updates are helpful and service is completed in a timely and friendly manner. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Tara, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for its first service. Greg and the team made the whole process seamless. The tech sent me a video walking through the process. It was cool to see what the bottom of the vehicle looked like. The whole think is covered by a flat bottom to help with aerodynamics. And the fact that this service was free was the best!

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for

Brought my 2025 Mazda CX-70 Turbo S Premium Plus in for its first service. Greg and the team made the whole process seamless. The tech sent me a video walking through the process. It was cool to see what the bottom of the vehicle looked like. The whole think is covered by a flat bottom to help with aerodynamics. And the fact that this service was free was the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Kevin, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

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