Skip to main content

Cortese Chrysler Jeep Dodge Ram Mitsubis

(2,239 reviews)
Visit Cortese Chrysler Jeep Dodge Ram Mitsubis
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:30am–3:30pm
Sunday Closed Closed
2024 state dealer award
View 4 awards
2024 state dealer award
2024 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (888) 278-5768 (888) 278-5768
Used (888) 443-4889 (888) 443-4889
Service (888) 806-2481 (888) 806-2481

Inventory

See all 170 vehicles from this dealership.

Incentives

See all incentives

About our dealership

This seller has been on Cars.com since February 2003.
Discover the incredible service great car buying experience and low prices at Cortese Auto Block! Nobody beats the block! We carry quality pre-owned and new vehicles from Chrysler Dodge Jeep Ram Mitsubishi Ford & Lincoln

Cortese Auto Block has been serving the Rochester area for over 35 years! During that time we have established our reputation with honest salesmanship and the best deals around.

Looking for a car? Truck? SUV? We carry all the brands we know you'll love: Chrysler Jeep Dodge Ram Mitsubishi Ford & Lincoln. Whether you're looking for a brand new or quality pre-owned vehicle we have it!
A Better Experience...Always a Great Price!

Service center

Phone number (888) 806-2481

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–5:00pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
8:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(2,239 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cortese Chrysler Jeep Dodge Ram Mitsubis from DealerRater.

Want to share your experience with this dealership?

Write a review

Always satisfied with the staff at Cortese, I know my

Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence.

Always satisfied with the staff at Cortese, I know my

Always satisfied with the staff at Cortese, I know my vehicle will be done right and I have complete confidence.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great review.

Show full review

Cortese is the Best!

Cortese is the Best! Samantha and Jeff were so helpful and made the whole process so easy! So thankful for them! I love my new Jeep!

Cortese is the Best!

Cortese is the Best! Samantha and Jeff were so helpful and made the whole process so easy! So thankful for them! I love my new Jeep!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for the 5 stars

Show full review

As always, Mike Nazzaro provided excellent customer

As always, Mike Nazzaro provided excellent customer service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend Mike and Cortese to anybody in need of car repairs

As always, Mike Nazzaro provided excellent customer

As always, Mike Nazzaro provided excellent customer service throughout my service visit. Mike explained the needed repairs and provided regular progress updates through completion. I would recommend Mike and Cortese to anybody in need of car repairs

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We are grateful for your business.

Dealer response

Thanks for your feedback, we appreciate your business.

Show full review

Good communication describing situation and options.

Good communication describing situation and options. Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixed but no ability to explain computer results.

Good communication describing situation and options.

Good communication describing situation and options. Good communication when there was an unexpected issues that could be ##. So put on computer to eval. Then my direct contact left, car returned fixed but no ability to explain computer results.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your feedback, we appreciate your business.

Show full review

Bob was absolutely amazing, extremely helpful and

Bob was absolutely amazing, extremely helpful and answered all of our questions and had no problem elaborating when necessary.

Bob was absolutely amazing, extremely helpful and

Bob was absolutely amazing, extremely helpful and answered all of our questions and had no problem elaborating when necessary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Bob thanks for the 5 stars

Show full review

I always prefer Cortese because of their amazing service!

I always prefer Cortese because of their amazing service! Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always an active listener and addresses any concerns. Additionally, I’ve received a loaner twice and it has been the smoothest experience thus far. From the receptionist to the mechanics, this is a fabulous team. Thank you to the entire team at Cortese!

I always prefer Cortese because of their amazing service!

I always prefer Cortese because of their amazing service! Any time I have an issue/concern, they happily check out my vehicle. I’ve had the pleasure of working with Mike Nazzaro and each time, he is always an active listener and addresses any concerns. Additionally, I’ve received a loaner twice and it has been the smoothest experience thus far. From the receptionist to the mechanics, this is a fabulous team. Thank you to the entire team at Cortese!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rebecca, thanks for the 5 stars. We appreciate your business.

Show full review

I was told 1-2 days for my Jeep to be looked at.

I was told 1-2 days for my Jeep to be looked at. Took 4 days and lack of communication from the service department. Not a great experience!

I was told 1-2 days for my Jeep to be looked at.

I was told 1-2 days for my Jeep to be looked at. Took 4 days and lack of communication from the service department. Not a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Julie, I apologize for not meeting the expectations. We thank you for your feedback and use it to better the experiences here at Cortese. I welcome the opportunity to speak with you if this is an option. Michelle @Cortese Customer Relations 585-277-3241

Show full review

RIP OFF.

RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning was on, I wanted that fix , they said the cost was $849 for the job I said ok. I asked for an alignment, the washer fluid and check engine light was on. After 4hours they told me my vehicle was ready, I payed the bill, went in my car and drove off only to be greeted by the same lights on the dashboard. I went back to Mr. Jordi to asked what have he done to my car because everything seems the same, and he politely reply “ I didn’t know you wanted it fixed” so I asked to speak to the person in charge of servicing and there was Mr. Brian and his excuse was maybe the didn’t have the parts, to me I realize what kind of business they running at cortese dealership. They didn’t even have washer fluid in that huge dealership they advertising so much, I would’ve had my car service better at a mom and pop shop better. These people are waste of time and energy. They are scammers

RIP OFF.

RIP OFF. DO NOT SERVICE YOUR VEHICLE THERE!!! I don’t think they have a mechanic there, they have me sat there for 4 hours. The malfunction collision warning was on, I wanted that fix , they said the cost was $849 for the job I said ok. I asked for an alignment, the washer fluid and check engine light was on. After 4hours they told me my vehicle was ready, I payed the bill, went in my car and drove off only to be greeted by the same lights on the dashboard. I went back to Mr. Jordi to asked what have he done to my car because everything seems the same, and he politely reply “ I didn’t know you wanted it fixed” so I asked to speak to the person in charge of servicing and there was Mr. Brian and his excuse was maybe the didn’t have the parts, to me I realize what kind of business they running at cortese dealership. They didn’t even have washer fluid in that huge dealership they advertising so much, I would’ve had my car service better at a mom and pop shop better. These people are waste of time and energy. They are scammers

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback again, I apologize but sometimes due to parts and other circumstances (warranty, parts etc) we are not able to complete the work...we needed to get a part to remove the lights that remained on. We value you as a customer and supply quality warranted work.

Show full review

Very good , had rental car during service.

Very good , had rental car during service. Car was ready for pick up on time.

Very good , had rental car during service.

Very good , had rental car during service. Car was ready for pick up on time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Rod, thank you so much for the great review. We appreciate your business.

Show full review

Very satisfied with my vist.

Very satisfied with my vist. My My advisor was very professional and courteous. Problem was fixed and Advisor explained what was wrong and what was fixed.. Good job all around.

Very satisfied with my vist.

Very satisfied with my vist. My My advisor was very professional and courteous. Problem was fixed and Advisor explained what was wrong and what was fixed.. Good job all around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Quinn, we are glad to be of service. Thanks for your business.

Show full review
See all 2239 reviews