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Garber Honda

(3,090 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–5:00pm
Sunday Closed Closed
2015 state dealer award
View 9 awards
2015 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Inventory

About our dealership

After Garber Automotive Group acquired 4 Rochester area dealerships in the fall of 2011 including Honda Kevin Parker was named the new General Manager/ Managing Partner of the dealerships. November of 2014 marked Kevin's 30 year milestone in the industry spending the past 13 years with the Garber organization as General Manager. Kevin states "I am both honored and excited to be here in Rochester. It is a privilege to lead these fine individuals who have been a part of the Holtz group for many years. I pledge to you my commitment to serving our customers with the highest level of service and supporting our community."

Service center

Phone number (585) 617-0499

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–5:00pm
Sunday
Closed

Reviews

(3,090 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Garber Honda from DealerRater.

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I had a wonderful experience at Garber Honda. Sal and Mike were both fantastic to work with. They were friendly, patient, and made the entire process smooth and stress-free. They took the time to answer all of my questions and made sure I felt comfortable with everything. I truly appreciate their professionalism and kindness. If you’re looking for great service and an easy car-buying or leasing experience, I highly recommend asking for Sal or Mike!

I had a wonderful experience at Garber Honda. Sal and Mike were both fantastic to work with. They were friendly, patient, and made the entire process smooth and stress-free. They took the time to answer all of my questions and made sure I felt comfortable with everything. I truly appreciate their professionalism and kindness. If you’re looking for great service and an easy car-buying or leasing experience, I highly recommend asking for Sal or Mike!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your awesome review of Sal, Mike, and the team! It's wonderful to hear they helped make your purchase so easy. We hope to work with you again at Garber Honda!

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Just bought our 6th vehicle from Garber Honda! We've been with them since the 1980's for their excellent sales and service departments! Very professional dealership. Austin DeStefano and Jake Reynolds in sales get 5 stars for their transparency, no pressure attitude, attention to details, and follow-up. 5 Stars and high praise also for Anthony Falleti, (Finance Dept.). We think he's the best finance person we've ever dealt with, and we appreciated his efforts guiding the deal across the finish line. He was outstanding!

Just bought our 6th vehicle from Garber Honda! We've been with them since the 1980's for their excellent sales and service departments! Very professional dealership. Austin DeStefano and Jake Reynolds in sales get 5 stars for their transparency, no pressure attitude, attention to details, and follow-up. 5 Stars and high praise also for Anthony Falleti, (Finance Dept.). We think he's the best finance person we've ever dealt with, and we appreciated his efforts guiding the deal across the finish line. He was outstanding!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Bill, congratulations on your new ride! We are grateful for your continued business and we thank you for choosing Garber Honda. See you next time!

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Do not buy an extended warranty from them!!!! The company they use will not cover ANYTHING...

Do not buy an extended warranty from them!!!! The company they use will not cover ANYTHING...

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We’re sorry to hear about your frustration with the extended warranty. We always aim to clearly explain what is and isn’t included so there are no surprises. If you’d like, we’d be happy to review your specific claim and see how we can assist. Please feel to reach out at any time.

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Garber was able to negotiate with the warranty company and get them to cover the issue I was having.

Garber was able to negotiate with the warranty company and get them to cover the issue I was having.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're so glad we were able to help you! Thank you so much for your business!

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A very enjoyable experience buying our 2026 crv hybrid through Annie Leno at Garber. Very personable, very professional and made purchasing actually enjoyable! Great salesperson!

A very enjoyable experience buying our 2026 crv hybrid through Annie Leno at Garber. Very personable, very professional and made purchasing actually enjoyable! Great salesperson!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new 2024 CR-V Hybrid! We are thrilled to hear that you had a wonderful experience with Annie and the team. Thank you for choosing Garber Honda!

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Very professional. We have shopped at Garber Honda for many years and have received excellent care and service year after year.

Very professional. We have shopped at Garber Honda for many years and have received excellent care and service year after year.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words and for being such a loyal customer over the years! We truly appreciate your business and look forward to serving you again at Garber Honda. Safe travels!

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The dealership and Annie in particular we effective, efficient and even enjoyable. Annie was exceptionally responsive and truly listened to my needs as a consumer. Outstanding service!

The dealership and Annie in particular we effective, efficient and even enjoyable. Annie was exceptionally responsive and truly listened to my needs as a consumer. Outstanding service!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emily, thank you for sharing your feedback about Annie and the team! We appreciate your business and hope to see you again at Garber Honda. Take care!

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Excellent job. We would be back to buy new car from Annie Leno. KEEP HER IN THE COMPANY. GIVE HER RAISE

Excellent job. We would be back to buy new car from Annie Leno. KEEP HER IN THE COMPANY. GIVE HER RAISE

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We will be sure to pass your feedback along to Annie and the team. We look forward to seeing you again at Garber Honda!

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I have purchased two vehicles from garber honda! Ive even referred multiple family members! Annie has made every experience easy, fast and pleasant!

I have purchased two vehicles from garber honda! Ive even referred multiple family members! Annie has made every experience easy, fast and pleasant!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your loyalty and for recommending us to your family! We look forward to working with you and Annie again. - Garber Honda

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Had my CRV in for service on 10/1 had a great experience.. Service advisor upfront and honest. All work completed like professionals

Had my CRV in for service on 10/1 had a great experience.. Service advisor upfront and honest. All work completed like professionals

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're glad you had a positive service experience, and our team was transparent and professional. Thank you for choosing Garber Honda! We look forward to serving you again!

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