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Ide Honda

(2,109 reviews)
Visit Ide Honda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–7:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–7:00pm
Friday 9:00am–5:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday Closed Closed
2025 consumer dealer award
View 9 awards
2025 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2015 consumer dealer award
New (585) 617-0569 (585) 617-0569
Used (585) 617-0583 (585) 617-0583
Service (585) 617-0580 (585) 617-0580

Reviews

(2,109 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ide Honda from DealerRater.

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I had my 2023 Ridgeline serviced at IDE HONDA .

I had my 2023 Ridgeline serviced at IDE HONDA . My service advisor was Yousef Abusbeih. Yousef was most accommodating, and the vehicle service was completed in less than an hour. I have had all my vehicle service done at IDE HONDA and recommend it.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jim Milella is my go-to Service Advisor.

Jim Milella is my go-to Service Advisor. Taking you car in for service can be a very daunting experience, yet Jim has made each and every experience a positive one. I trust him, implicitly. I know that what he advises and recommends is the truth. Every interaction is friendly and honest. Also, his response time and attention to detail is second to none. He is a huge asset to Ide Honda....and keeps me coming back for service....and another Honda vehicle in the future. THANK YOU, JIM!!!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I had a lot of routine maintenance work done on my car

I had a lot of routine maintenance work done on my car today. Yousef kept me updated every step of the way. I appreciated his explanations of everything being done to my car and there was no pressure to agree to suggestions, even though I did. agree to have everything done. It was a pleasure working with Yousef and everyone at Ide Honda.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Jennifer Flammia was great in helping us obtaining our

Jennifer Flammia was great in helping us obtaining our new 2025 RidgeLine She was fun to work with and pleasant. She earned a 5 star rating!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jennifer Flammia was great in helping us obtaining our

Jennifer Flammia was great in helping us obtaining our new 2025 RidgeLine She was fun to work with and pleasant. She earned a 5 star rating!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I just purchased a new Honda CR-V Sport Touring from

I just purchased a new Honda CR-V Sport Touring from Emerson Benner. It was a very positive experience all around. He was very knowledgeable, took a lot of time with me, explained features of the car and answered all my questions. I felt very comfortable with my purchase and would definitely recommend Ide Honda and Emerson to anyone. I'm very happy with my CR-V !

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure to work with Jennifer Flammia at Ide

It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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It was a pleasure to work with Jennifer Flammia at Ide

It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Jen Flammia hooked me up with an HRV Sport lease - she

Jen Flammia hooked me up with an HRV Sport lease - she was great to work with, very knowledgeable, relatable and helpful. Turns out we had a few friends in common so I felt very comfortable working with her. The experience was very easy and organized but the best part is I never felt pushed or rushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Jen Flammia hooked me up with an HRV Sport lease - she

Jen Flammia hooked me up with an HRV Sport lease - she was great to work with, very knowledgeable, relatable and helpful. Turns out we had a few friends in common so I felt very comfortable working with her. The experience was very easy and organized but the best part is I never felt pushed or rushed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.