Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Ralph Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 1999

At Ralph Honda, located in Rochester, between Buffalo and Syracuse, we are your Rochester Honda dealer destination. Ralp

...

h offers Upstate and Western NY a large inventory of quality new & used vehicles, trucks, SUVs, and passenger vans. Our experienced sales staff, along with our expert finance department, works with you to select and finance the vehicle that best meets your needs and lifestyle.As a full service dealer, we provide an on site service & parts department and collision department readily available to aid in the maintenance of your vehicle. With our trained technicians you are always in good hands.

"Honda | Done Right"

Service

Wheel Balance

$49.99

Tire Rotation

$19.99

Oil, Filter Change

$29.99 and up*

Wheel Alignment (FWD)

$79.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
77 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 1.0 out of 5
    January 17, 2019

    Terrible I took my 2012 Honda Accord in for the recall on passenger airbag. And when they were done repairing the airbag. The service manager showed me... the air filter from my engine and air filter from the cabin and tried to get me to purchase replacement filters for $39.00 a piece. Then he tried to sell me wiper blades. This pissed me off I came in for the recall. He had no business touching anything but the airbag. I service all my vehicles always have and will. I will never go there again or buy another Honda and I have owned 3 Honda Accords. Plus when my wife turned in her leased 2016 Honda CRV they were very cold towards because we didn't lease another Honda. We leased a brand new 2019 Chevy Equinox fully loaded at Bob Johnson Chevrolet for less than a new CRV. The reason we didn't lease another vehicle from Ralph Honda.Was they didn't even try to work with us to give us decent deal or price. You wanted my review I gave you an honest one.

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    Does not recommend this dealer
    Came in for service or repair
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  • 5.0 out of 5
    January 17, 2019

    I took our Honda CR-V in for a recall and everything went very smoothly.

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    Came in for service or repair
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  • February 23, 2017

    Salesman was great no pressure wonderful experience def buy my next car there again

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    January 11, 2019

    I truly enjoyed my sales representative. He was kind and cooperative.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 10, 2019

    We've worked with Elvis, one of the sales reps for many years. He's great and we've always had a good experience here.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Elvis is a great guy. I will be sure to let him know about your review. Thank you for your business.

  • 5.0 out of 5
    January 9, 2019

    I showed up on wrong day but they fit me in anyways saving me from having to drive home 30 miles! Repairs preformed as described. Quick, efficient service.... Nice, comfortable waiting area.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    We appreciate your positive review about your recent experience with us! We ate glad to grar everything went well.

  • 5.0 out of 5
    January 9, 2019

    Great people great service never a problem they cant tackle

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    January 8, 2019

    Ralph provides a professional and friendly service. The facilities are wonderful, and the work was done on time and correctly.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    January 7, 2019

    I only had an inspection and new windshield wipers put on. The man who took me in was very pleasant, professional, answered my questions and very easy... to work with. It was all done in a very quickly.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    January 5, 2019

    I had 4 sensors replaced in the tires of my 2009 HONDA CRV.I brought my car in at 9am after Linda Freeman told me it would take about 5 hours for the tech... to complete that service and seal and clean each tire.I was back to pick up my car at an AMAZING 11 am!!! From point A of explaining the service needed to completion -LINDA was OUTSTANDING! My wife and I are NEVER worried when we need car service at Ralph Honda.

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    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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