Ralph Honda

Traded in a Hyundi elantra for another vehicle and was told my vehicle was not worth what I said it was. Salesmen Chuck said my vehicle was only worth... $ 4000 and that all they were going to give. It was worth $5300. They sold it for around $8000 to $9000. Buyer beware if you dont get treated fairly walk out.

Ralph Honda has all the bases covered when it comes to purchasing a vehicle: knowledgeable/courteous staff, efficient procedures and a welcoming/ comfortable... facility.

I had my 2007 Civic and 2015 CRV in for routine service on consecutive days. The service department is truly invested ensuring that you are driving... a safe vehicle. The waiting area is profoundly comfortable and relaxing and the restrooms are sparkling. Everyone you encounter is pleasant and cheerful: service dept., driver, mechanics, sales staff, and cashiers ! I drive away in my vehicle knowing that I am behind the wheel of a safe vehicle. The service staff has been available to me in the past when I have had a question over the phone. They continue to be professional and cheerful. Keep up the great job !

The service is excellent, facility very clean and very hospitable to me during my wait time.

My wife and I were in need of a good used car. I turned to searching on the internet for good used cars. We live in the Rochester, NY, area, so I turned... to looking at cars there, using this internet information. Ralph Honda, a dealership in Greece, NY, came up in my search as having a used car that would meet our needs. An appointment was made. Upon arriving at Ralph Honda, we were met by a salesman named Joe Lighthouse. My wife and I were impressed immediately by his cordial and good natured personality. On our test drive, I believe we could have driven to Syracuse and back and still have more to talk about. Beyond the usual information about the car, we discussed many of our life experiences and likes and dislikes. Joe was more like a friend than someone we just met. The price of the car was a great deal, so we went ahead and purchased it. There were no glitches in our transaction. Joe is a seasoned veteran at selling cars and he made us feel very comfortable with the buying process. On the day that we picked up our car, Joe introduced us to the shop people who had "detailed" our car - really nicely done. The whole experience at Ralph Honda felt like we were visiting a family that had a car to sell.

It was great working with Tony Bianchi. He was very helpful letting us take a 2019 HR-V out for a test drive and then the used 2017 HR-V that we ended... up purchasing. We were not sure about leasing a 2019 or purchasing the 2017 and Tony help us by answering our questions and reviewing the options available with both of the HR-Vs. Tony also reviewed the options with us and how they work when we picked up the 2017 HR-V. The whole process was a very nice experience working with Tony and Jim from the Finance Department.

Our salesman Charles was so welcoming, insightful, and made us feel no pressure while considering which car to buy. He advocated for us in regards to appraising... our trade in to get the highest value and was patient with us as we discussed numerous facets to our personal preferences and decision. He was a sincere individual who has an excellent, relaxed demeanor. This is our 2nd time working with Charles at Ralph Honda and we look forward to working with him in the future.

Easy car purchase, no hidden costs. Fair trade in price. Love my new honda

My wife went in for a NYS inspection, when leaving they informed her that her has wheel cover was broken when she brought it in, it wasn?t, they were installed... we 2 months prior. I returned to ask what happened and was told that there was a misunderstanding and she was told that the technician broke it. I understand that things happen accidentally but didn?t like the fact that they tried to cover it up and was shocked when that there was no offer at any time to replace the wheel cover.

Pleased with the work they did. Wasn't too happy that the part was broken already.