Ralph Honda

4.8 out of 5 4.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 8:00 PM

Ralph Honda Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 8:00 PM

Tuesday

7:00 AM - 8:00 PM

Wednesday

7:00 AM - 8:00 PM

Thursday

7:00 AM - 8:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 1999

At Ralph Honda, located in Rochester, between Buffalo and Syracuse, we are your Rochester Honda dealer destination. Ralp

...

h offers Upstate and Western NY a large inventory of quality new & used vehicles, trucks, SUVs, and passenger vans. Our experienced sales staff, along with our expert finance department, works with you to select and finance the vehicle that best meets your needs and lifestyle.As a full service dealer, we provide an on site service & parts department and collision department readily available to aid in the maintenance of your vehicle. With our trained technicians you are always in good hands.

"Honda | Done Right"

Service

Wheel Balance

$49.99

Tire Rotation

$19.99

Oil, Filter Change

$29.99 and up*

Wheel Alignment (FWD)

$79.99

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.8 out of 5 4.8
205 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    February 22, 2020

    Traded in a Hyundi elantra for another vehicle and was told my vehicle was not worth what I said it was. Salesmen Chuck said my vehicle was only worth... $ 4000 and that all they were going to give. It was worth $5300. They sold it for around $8000 to $9000. Buyer beware if you dont get treated fairly walk out.

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    February 22, 2020

    Ralph Honda has all the bases covered when it comes to purchasing a vehicle: knowledgeable/courteous staff, efficient procedures and a welcoming/ comfortable... facility.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jared and Marie. We appreciate your business and the nice review.

  • September 20, 2019

    I had my 2007 Civic and 2015 CRV in for routine service on consecutive days. The service department is truly invested ensuring that you are driving... a safe vehicle. The waiting area is profoundly comfortable and relaxing and the restrooms are sparkling. Everyone you encounter is pleasant and cheerful: service dept., driver, mechanics, sales staff, and cashiers ! I drive away in my vehicle knowing that I am behind the wheel of a safe vehicle. The service staff has been available to me in the past when I have had a question over the phone. They continue to be professional and cheerful. Keep up the great job !

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you John. We really appreciate your business, and thank you for taking the time to let us know about your experience here at Ralph Honda.

  • 5.0 out of 5
    February 21, 2020

    The service is excellent, facility very clean and very hospitable to me during my wait time.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Linda!

  • 5.0 out of 5
    February 18, 2020

    My wife and I were in need of a good used car. I turned to searching on the internet for good used cars. We live in the Rochester, NY, area, so I turned... to looking at cars there, using this internet information. Ralph Honda, a dealership in Greece, NY, came up in my search as having a used car that would meet our needs. An appointment was made. Upon arriving at Ralph Honda, we were met by a salesman named Joe Lighthouse. My wife and I were impressed immediately by his cordial and good natured personality. On our test drive, I believe we could have driven to Syracuse and back and still have more to talk about. Beyond the usual information about the car, we discussed many of our life experiences and likes and dislikes. Joe was more like a friend than someone we just met. The price of the car was a great deal, so we went ahead and purchased it. There were no glitches in our transaction. Joe is a seasoned veteran at selling cars and he made us feel very comfortable with the buying process. On the day that we picked up our car, Joe introduced us to the shop people who had "detailed" our car - really nicely done. The whole experience at Ralph Honda felt like we were visiting a family that had a car to sell.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, Thank you so much for sharing your experience. Joe will be so happy to read this. He is such a nice person, and really works hard for his custo...mers. Thank you for taking the time to recognize Joe, and thank you for choosing Ralph Honda.

  • 5.0 out of 5
    February 17, 2020

    It was great working with Tony Bianchi. He was very helpful letting us take a 2019 HR-V out for a test drive and then the used 2017 HR-V that we ended... up purchasing. We were not sure about leasing a 2019 or purchasing the 2017 and Tony help us by answering our questions and reviewing the options available with both of the HR-Vs. Tony also reviewed the options with us and how they work when we picked up the 2017 HR-V. The whole process was a very nice experience working with Tony and Jim from the Finance Department.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Martin, thank you for sharing. I am happy to hear that you had a nice experience working with Tony and Jim. Thank you for choosing Ralph Honda and w...e hope you enjoy your HR-V.

  • 5.0 out of 5
    February 17, 2020

    Our salesman Charles was so welcoming, insightful, and made us feel no pressure while considering which car to buy. He advocated for us in regards to appraising... our trade in to get the highest value and was patient with us as we discussed numerous facets to our personal preferences and decision. He was a sincere individual who has an excellent, relaxed demeanor. This is our 2nd time working with Charles at Ralph Honda and we look forward to working with him in the future.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the nice review. Chuck is such a great person and we are happy to hear you have had good experiences working with him. I will be sure to... share this with him. Thank you for choosing Ralph Honda.

  • 5.0 out of 5
    February 14, 2020

    Easy car purchase, no hidden costs. Fair trade in price. Love my new honda

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Honda.We are happy to hear that everything went well. Enjoy your new car!

  • 2.0 out of 5
    February 9, 2020

    My wife went in for a NYS inspection, when leaving they informed her that her has wheel cover was broken when she brought it in, it wasn?t, they were installed... we 2 months prior. I returned to ask what happened and was told that there was a misunderstanding and she was told that the technician broke it. I understand that things happen accidentally but didn?t like the fact that they tried to cover it up and was shocked when that there was no offer at any time to replace the wheel cover.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Angel, I am sorry to read about your wife's experience. This does not sound good, and I do not like the way it was handled. Our service manager shou...ld be reaching out shortly to discuss this further. Thank you for the feedback.

  • 5.0 out of 5
    February 5, 2020

    Pleased with the work they did. Wasn't too happy that the part was broken already.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Peter, I am sorry you had an issue with your car, but I am happy to hear our team did a good job. Thank you for choosing Ralph Honda.

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