Skip to main content

Ralph Honda

(1,013 reviews)
Visit Ralph Honda
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
New (585) 645-0620 (585) 645-0620
Used (585) 486-2348 (585) 486-2348
Service (585) 645-0632 (585) 645-0632

Inventory

See all 274 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since October 1999.
At Ralph Honda located in Rochester between Buffalo and Syracuse we are your Rochester Honda dealer destination. Ralph offers Upstate and Western NY a large inventory of quality new & used vehicles trucks SUVs and passenger vans. Our experienced sales staff along with our expert finance department works with you to select and finance the vehicle that best meets your needs and lifestyle.As a full service dealer we provide an on site service & parts department and collision department readily available to aid in the maintenance of your vehicle. With our trained technicians you are always in good hands.
Honda | Done Right

Service center

Phone number (585) 645-0632

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
8:00am–5:00pm
Sunday
Closed

Reviews

(1,013 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Ralph Honda from DealerRater.

Want to share your experience with this dealership?

Write a review

Steve Pecora and his team did an excellent job as always

Steve Pecora and his team did an excellent job as always on our Honda Pilot. Steve is a very valuable asset to the dealership.

Steve Pecora and his team did an excellent job as always

Steve Pecora and his team did an excellent job as always on our Honda Pilot. Steve is a very valuable asset to the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

We had a very smooth and easy experience.

We had a very smooth and easy experience. Dave Moffet, our salesman, was easy to deal with. We have to give a big shoutout to Charles “Chuck” Markham. On the day of delivery Dave had a personal matter to deal with, Chuck stepped in and made it extremely easy. He was very organized and knowledgeable. The paperwork part was the easiest thing with him and he set up some things in the new car for us. Thank you to both of you. Dan and Cindy.

We had a very smooth and easy experience.

We had a very smooth and easy experience. Dave Moffet, our salesman, was easy to deal with. We have to give a big shoutout to Charles “Chuck” Markham. On the day of delivery Dave had a personal matter to deal with, Chuck stepped in and made it extremely easy. He was very organized and knowledgeable. The paperwork part was the easiest thing with him and he set up some things in the new car for us. Thank you to both of you. Dan and Cindy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Wonderful service every time I come in.

Wonderful service every time I come in. The staff is always courteous and explains any issues such that I understand what is needed.

Wonderful service every time I come in.

Wonderful service every time I come in. The staff is always courteous and explains any issues such that I understand what is needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Very good job the dealer is wonderful helping me to me

Very good job the dealer is wonderful helping me to me and checking me and truth

Very good job the dealer is wonderful helping me to me

Very good job the dealer is wonderful helping me to me and checking me and truth

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

Pat, is always great to work with and really went above

Pat, is always great to work with and really went above and beyond to ensure top quality service work was performed. Steve and Max were also great help to get the 2023 Honda Odyssey warranty work completed.The personnel at Ralph's truly exceed all customer expectations and requirements from sales to service. We had a great experience ,the warranty work was"done right" as always, Thank You Pat and staff, Ron Lamagna

Pat, is always great to work with and really went above

Pat, is always great to work with and really went above and beyond to ensure top quality service work was performed. Steve and Max were also great help to get the 2023 Honda Odyssey warranty work completed.The personnel at Ralph's truly exceed all customer expectations and requirements from sales to service. We had a great experience ,the warranty work was"done right" as always, Thank You Pat and staff, Ron Lamagna

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Show full review

I just purchased a 2025 Honda Ridgeline Sport from Ralph

I just purchased a 2025 Honda Ridgeline Sport from Ralph Honda. Working with Tim Tait and team was very easy, stress free and a great car buying experience. I am very happy with my new vehicle and happy to recommend Ralph Honda to anyone. Thank you.

I just purchased a 2025 Honda Ridgeline Sport from Ralph

I just purchased a 2025 Honda Ridgeline Sport from Ralph Honda. Working with Tim Tait and team was very easy, stress free and a great car buying experience. I am very happy with my new vehicle and happy to recommend Ralph Honda to anyone. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Show full review

Have had my 2017 crv since Tony sold it to me.

Have had my 2017 crv since Tony sold it to me. I love this car. It handles great and over the years it has taken me all over the eastern United States. The service department is top notch. Am currently working with Adam and he is a pleasure. My key fob fell apart and he took the time to piece it back together. I was so thankful to him. When I’m ready I will come back for my next Honda from Tony. Thank you Tony for all your help and guidance

Have had my 2017 crv since Tony sold it to me.

Have had my 2017 crv since Tony sold it to me. I love this car. It handles great and over the years it has taken me all over the eastern United States. The service department is top notch. Am currently working with Adam and he is a pleasure. My key fob fell apart and he took the time to piece it back together. I was so thankful to him. When I’m ready I will come back for my next Honda from Tony. Thank you Tony for all your help and guidance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

excellent experience buying a new Honda.

excellent experience buying a new Honda. Absolutely no pressure whatsoever. Fair price for my trade-in. Efficient. Highly recommend

excellent experience buying a new Honda.

excellent experience buying a new Honda. Absolutely no pressure whatsoever. Fair price for my trade-in. Efficient. Highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Show full review

I appreciate their reliable and professional service.

I appreciate their reliable and professional service.Thank you Steve and the rest of the staff

I appreciate their reliable and professional service.

I appreciate their reliable and professional service.Thank you Steve and the rest of the staff

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Clean organized facilities.

Clean organized facilities. Friendly knowledgeable and staff. The work was completed quickly within the estimated time and on a Saturday.

Clean organized facilities.

Clean organized facilities. Friendly knowledgeable and staff. The work was completed quickly within the estimated time and on a Saturday.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Show full review
See all 1013 reviews