Reviews
Hi enjoyed working with Mike on the purchase of my Ford
Hi enjoyed working with Mike on the purchase of my Ford bronco! He provided all the detailed information I needed to make my decision. His friendly, personable personality made my car purchasing experience enjoyable.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
If you want to buy a new or use car visit Bull Valley
If you want to buy a new or use car visit Bull Valley Ford and ask for Mike Hanson. I have not enough words to say enough about Mike. My husband and I loved the way Mike treated us, he was with a big smile all the time, very patience with me with all my questions, he is very knowledgeable, super nice and above all Mike doesn't pressure you and it's not pushy!!! Mike explains ever thing clearly and we had a wonderful time buying our new SUV. Mike Hanson is the best!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Hanson was the best salesperson I met out of
Mike Hanson was the best salesperson I met out of visiting 9 dealers. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I saw a car that I wanted online and contacted Bull
I saw a car that I wanted online and contacted Bull Valley and they assigned me Tyler Helton as my salesperson and I couldn't have been treated better by the salesperson, the finance manager and the dealership itself. I drove down from the Milwaukee, Wisconsin area and would do it again because I was treated very well. If I lived anywhere near Woodstock, IL I wouldn't go anywhere else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Bull Valley ford is the best, never bought a car or truck...
Bull Valley ford is the best, never bought a car or truck from anywhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
steer clear
cesar is a xxxxxxxxxxx salesman trying to find out about a truck and was suppose to get back with me and never did steer clear from these phonies
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Jason was very thorough with his explanation of the car....
Jason was very thorough with his explanation of the car. I would recommend Jason again!
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience. I Highly recommend Bull Valley...
Excellent experience. I Highly recommend Bull Valley Ford!! Mike Hanson was very friendly and helpful during my purchasing experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Roger Svab spend a couple hours with me and my wife in...
Roger Svab spend a couple hours with me and my wife in September 2021. No pressure, just help explain and answer many questions we had about the Maverick and Ranger..In the end we choose the Ranger because it had become available during our negations. This is my second purchase at Bull Valley and I would recommend them if you are in the market for s new or used vehicle.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Tom lied to me about my car being covered under it...
Tom lied to me about my car being covered under it warranty for services. I need to get my Ford focus’s transmission fixed for shuttering which has been covered under warranty the last two times at Packey Webb. I took my car to Bull Valley for the same issue my car has had before. Tom claimed that my car would be fixed under warranty as usual, but the transmission tech was on vacation. He gave me a loaner vehicle and said my car wouldn’t be fixed for at least a week. The next day they call me and say that Steve can in on his vacation time and said he was unable to get my car to stutter. They told me it would have to go above this “900” number and they couldn’t get the number above “875” to fix under warranty. When I picked up my car they charged me $100 to NOT fix it because Steve came in on his vacation days. Needless to say, I called Packey Webb Ford and all 5 techs there said there’s no such thing as any 900 number that has to do with a transmission. The team at Bull Valley lie to scam you out of money and won’t even fix the issue your car has. I highly recommend going anywhere but this dealership.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair