Skip to main content

Bull Valley Ford

(284 reviews)
Visit Bull Valley Ford
Sales hours: 9:00am to 7:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 6:00am–6:00pm
Tuesday 9:00am–7:00pm 6:00am–6:00pm
Wednesday 9:00am–7:00pm 6:00am–6:00pm
Thursday 9:00am–7:00pm 6:00am–6:00pm
Friday 9:00am–7:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
New (815) 345-2293 (815) 345-2293
Used (815) 527-0327 (815) 527-0327
Service (815) 701-9667 (815) 701-9667

Reviews

(284 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Bull Valley Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Hi enjoyed working with Mike on the purchase of my Ford

Hi enjoyed working with Mike on the purchase of my Ford bronco! He provided all the detailed information I needed to make my decision. His friendly, personable personality made my car purchasing experience enjoyable.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

If you want to buy a new or use car visit Bull Valley

If you want to buy a new or use car visit Bull Valley Ford and ask for Mike Hanson. I have not enough words to say enough about Mike. My husband and I loved the way Mike treated us, he was with a big smile all the time, very patience with me with all my questions, he is very knowledgeable, super nice and above all Mike doesn't pressure you and it's not pushy!!! Mike explains ever thing clearly and we had a wonderful time buying our new SUV. Mike Hanson is the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mike Hanson was the best salesperson I met out of

Mike Hanson was the best salesperson I met out of visiting 9 dealers. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I saw a car that I wanted online and contacted Bull

I saw a car that I wanted online and contacted Bull Valley and they assigned me Tyler Helton as my salesperson and I couldn't have been treated better by the salesperson, the finance manager and the dealership itself. I drove down from the Milwaukee, Wisconsin area and would do it again because I was treated very well. If I lived anywhere near Woodstock, IL I wouldn't go anywhere else!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Bull Valley ford is the best, never bought a car or truck...

Bull Valley ford is the best, never bought a car or truck from anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

steer clear

cesar is a xxxxxxxxxxx salesman trying to find out about a truck and was suppose to get back with me and never did steer clear from these phonies

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 2 found this review helpful. Did you?
Yes No

Jason was very thorough with his explanation of the car....

Jason was very thorough with his explanation of the car. I would recommend Jason again!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Excellent experience. I Highly recommend Bull Valley...

Excellent experience. I Highly recommend Bull Valley Ford!! Mike Hanson was very friendly and helpful during my purchasing experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Roger Svab spend a couple hours with me and my wife in...

Roger Svab spend a couple hours with me and my wife in September 2021. No pressure, just help explain and answer many questions we had about the Maverick and Ranger..In the end we choose the Ranger because it had become available during our negations. This is my second purchase at Bull Valley and I would recommend them if you are in the market for s new or used vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Tom lied to me about my car being covered under it...

Tom lied to me about my car being covered under it warranty for services. I need to get my Ford focus’s transmission fixed for shuttering which has been covered under warranty the last two times at Packey Webb. I took my car to Bull Valley for the same issue my car has had before. Tom claimed that my car would be fixed under warranty as usual, but the transmission tech was on vacation. He gave me a loaner vehicle and said my car wouldn’t be fixed for at least a week. The next day they call me and say that Steve can in on his vacation time and said he was unable to get my car to stutter. They told me it would have to go above this “900” number and they couldn’t get the number above “875” to fix under warranty. When I picked up my car they charged me $100 to NOT fix it because Steve came in on his vacation days. Needless to say, I called Packey Webb Ford and all 5 techs there said there’s no such thing as any 900 number that has to do with a transmission. The team at Bull Valley lie to scam you out of money and won’t even fix the issue your car has. I highly recommend going anywhere but this dealership.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.